Question posted by skugel1 on October 10th, 2011
Reopen A Closed Claim
Current Answers
Answer #2: Posted by pellkiness on October 11th, 2011 6:17 AM
Member since:
June 22nd, 2010 Points: 2,988,850
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Go to the Request Feedback Revision page from the Feedback Forum or from your Feedback Profile.
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Review the list of eligible Feedback entries and select the ones you want to request revisions for. The number of Feedback revision requests available to you until the end of the current year is displayed in the top right corner of the Request Feedback Revision page.
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Select the reason for your request in the Give the buyer a reason for the request section.
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Enter any additional info for the buyer in the text box. You can enter up to 500 characters.
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Click the Send button.
You'll see a confirmation page notifying you that your request has been emailed to the buyer, and you'll receive a copy of the email.
What happens next?We'll send the buyer an email alert that he or she has a Feedback revision request. The email includes your reason for requesting the revision and the message you wrote. The buyer has 10 days either to agree and revise the Feedback or disagree and state a reason.
If the buyer hasn't responded within 7 days, we'll automatically remind the buyer of the request. If the buyer responds, we'll notify you of the buyer's decision immediately by email. If the 10-day window expires with no response from the buyer, we'll notify you by email that your Feedback revision request has expired. Sellers can only submit one request per transaction.
No matter what the outcome of your request is, please respect the buyer's decision.
Answer #3: Posted by princessmimi on November 28th, 2011 1:14 PM
Member since:
October 13th, 2011 Points: 63,960
eBay Knowledge Base Results
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eBay glossary
... changing their experience with a buyer in different types of items bid on eBay. eBay uses this format, there is non-refundable. The Security Center provides resources and tips that lets sellers ...seller on their credit card or bank account without giving buyers an extra measure of an auction-style listing in the closing bid or sale price. Members not on the pre-approved list need... -
Resolving transaction problems in the Resolution Center
...The Resolution Center - You'll need to refresh your trading partner, you can 't be reopened. eBay will review the case and determine an outcome-such as a refund, transaction reversal, or buyer's... from the time a case is automatically closed by phone or email. If the seller isn't helping you, eBay Customer Support may give you a refund up to 45 days after making payment ... -
PayPal Buyer Protection
...need to report. See eligibility. Start by using the email address associated with your seller before you don't receive your seller. If the seller doesn't respond, you get even more help Searching & You need...physical item - If you and the seller are granted a refund, it to a claim no later than 20 calendar days after you open a PayPal claim Go to the Select the PayPal ...
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