Question posted by leeannjohnston on October 10th, 2012

I Have Subscribed To Zoosk And The Money Has Been Deducted From My Account, Howe

When I receive a notification that someone has snt me a message and I try to respond, I keep getting my messages has been blocked until I subscribe.  I do not understand where the problem is.  Like I said I have subscribed and the money has been deducted from my checking account.  Can someone please explain what's going on.

Current Answers

Answer #1: Posted by ruffnsc on October 11th, 2012 11:55 AM
This answer was accepted by the poster of the original question.
ruffnsc

Member since:
October 11th, 2012

Points: 1,100
1,100
points
You can go to this page and the customer support will help you.

https://www.zoosk.com/contactinfo.php?from=zendesk

Answer #2: Posted by leeannjohnston on October 11th, 2012 2:08 PM
leeannjohnston

Member since:
October 10th, 2012

Points: 60
110
points
I called the telephone number that was offered for help.  Jose stated the problem was because I had another e-mail that was not activated for membership.  He removed that e-mail address and that took care of the problem.  I am now a member of Zoosk and would like to add that Jose was very pleasant and willing to solve the mystery.

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