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Xerox WC390 Support Question

Xerox WC390 Support Question

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Question posted by njakaandie on November 29th, 2011

No Power Xerox Wc390

Hi all, I've two Xerox WC390 and they have the same problem: when I connect the power cable, nothing happened! (no sound, nothing on LCD display..) main power is OK 220V.   Plerase help.   Andy

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Related Xerox WC390 Manual Pages

User Guide - Page 4

MAINTENANCE 7-1 Clearing Memory 7-1 Memory Clear Items 7-2 Cleaning the Document Scanner 7-3 Replacing the Laser Printer Cartridge 7-6 Cleaning the Drum 7-9 8. TROUBLESHOOTING 6-1 Clearing Jams 6-2 Paper Jams in the Paper... Output Area 6-5 Paper Jams Inside the Machine 6-6 Tips for Avoiding Paper Jams 6-8 LCD Display Error Messages 6-9 Print Quality Problems 6-13 7.
User Guide - Page 5

...Installation • Connections • Quick Procedures CD-ROM • WorkCentre 390 Installation program • Print and Scan drivers • Pagis Pro • TextBridge Pro 98 • WorkCentre 390 electronic User Guide... your computer, begin at the Start menu: Start →Programs →Xerox WorkCentre 390 → e-User Guide Warranty Card • Warranty Information User Guide v...
User Guide - Page 7

... that are not already familiar with your WorkCentre 390, please take a moment to familiarize yourself with the main components and their locations. The electronic User Guide is provided in the Xerox Workcentre 390 electronic User Guide. However, PCrelated procedures cannot be performed for installations where the WorkCentre 390 is used as a stand-alone machine. U s e r G u i d e 1.1 390ug...
User Guide - Page 9

390ug.bk Page 3 Friday, April 28, 2000 12:13 PM REAR VIEW / INSIDE VIEW Rear View / Inside View Rear View Power Cord Connector TEL LINE Jack USB Connector EXT. LINE Jack PC Cable Connector 1 Inside View Front Cover Laser Printer Cartridge Cover Release Buttons (right and left sides) U s e r G u i d e 1.3
User Guide - Page 14

... Xerox WorkCentre 390 electronic User Guide. 1.8 U s e r G u i d e See Keypad Character Assignments in the name by using the 0 key. 390ug.bk Page 8 Friday, April 28, 2000 12:13 PM ENTERING ALPHANUMERIC CHARACTERS Number Keypad Entering Alphanumeric Characters Using the Number Keypad, locate the button 1 labeled with the character you want. The character appears in the display...
User Guide - Page 18

... to the following instructions for reference only. 1.12 U s e r G u i d e 390ug.bk Page 12 Friday, April 28, 2000 12:13 PM USING THE AUTOMATIC PAPER FEEDER The WorkCentre 390 will print on the side facing you . These envelopes may severely damage the printer. Do not mix different types of print material. The stamp is...
User Guide - Page 26

... the original document. • Selecting 1. Press the Reduce/Enlarge button 5 to display the 4 COPY menu. For two or more copies (2 to 99), enter the desired number using the Number keypad. The machine prints the copy. AUTO, will cause the WorkCentre 390 to 200) using the Number Keypad. OR b) Press to confirm your settings...
User Guide - Page 33

... not lifted while the ringing tone is not detected, the WorkCentre 390 sounds a ringing tone to indicate a voice phone call . U s e r G u i d e 4.1 RECEIVING A FAX Tip: If you seldom use the fax line for phone conversations, set the WorkCentre 390 to automatic fax reception mode. In these modes, the WorkCentre 390 answers incoming calls and receives faxes automatically. 390ug.bk...
User Guide - Page 34

... received and stored in the bottom line of the LCD display window. 4.2 U s e r G u i d e Determining the Reception Mode The current reception mode is recommended that you stop PC file printing while receiving a fax to maximize memory space for the incoming fax. • ANS/FAX If the WorkCentre 390 senses a fax tone, it automatically switches to fax...
User Guide - Page 37

...display indicates ANS/FAX. If you set your machine to ANS/FAX 2 mode and your answering machine is switched off, or no answering machine is selected, you must first set DRPD Mode to the Xerox WorkCentre 390...G u i d e 4.5 LINE jack on the answering machine. Note: If DRPD Mode is connected to OFF in ANS/FAX Mode To use this mode, you must attach an answering machine to ...
User Guide - Page 40

... a Windows environment. Create or open the document that you have installed the print 2 driver software for printing your machine. Make sure the Xerox WorkCentre 390 is selected as your machine is properly 1 connected to the computer. Verify that you want to print. 390ug.bk Page 2 Friday, April 28, 2000 12:13 PM PRINTING A DOCUMENT...
User Guide - Page 42

... Getting Started section of the electronic User Guide. The WorkCentre 390 TWAIN Scanner window will be displayed when you do not have Pagis Pro, select your image-editing application instead. If you are required: • WorkCentre 390 TWAIN Scanner application installed on the workstation connected to the WC 390. • A TWAIN-compliant image-editing software application (for...
User Guide - Page 51

... of the remote party's machine. Laser Printer Cartridge Refer to complete the ...Laser Printer Cartridge place, or install the 6 is a fax communications problem. Refer to Clearing Jams in this chapter for the programmed interval to cancel the redial operation. 390ug.bk Page 9 Friday, April 28, 2000 12:13 PM LCD DISPLAY ERROR MESSAGES LCD Display Error Messages LCD Display...
User Guide - Page 53

... straight and undamaged. Clearing Jams on page 6.2. NOT ASSIGNED The Speed Dial location you cannot solve the problem, please call Xerox Service. Refer to Clearing Jams on page 6.2. Press the Stop button and clear the jam. 390ug.bk Page 11 Friday, April 28, 2000 12:13 PM LCD DISPLAY ERROR MESSAGES LCD Display Meaning Solution NO.
User Guide - Page 54

... sure that the exit guides are not damaged. Clear the jam. 390ug.bk Page 12 Friday, April 28, 2000 12:13 PM LCD DISPLAY ERROR MESSAGES LCD Display PAPER JAM 2 POLLING ERROR POWER FAILURE WARMING UP PLEASE WAIT Meaning Solution The jammed paper is restored. Refer to poll another fax machine, you have their fax...
User Guide - Page 65

...CLEANING DRUM PLEASE WAIT 7 U s e r G u i d e 7.9 The LCD 3 display shows drum cleaning is underway. • The WorkCentre 390 outputs a single sheet of black streaks or ghost images appearing on printouts, drum cleaning should be performed as an attempt to rectify the problem. Press the Menu button. 1 Enter 2 CLEAN DRUM ? appears in the LCD display. Press the START button. 390ug...
User Guide - Page 67

... refer to you on your computer, begin at the Start menu: Start →Programs →Xerox WorkCentre 390 → e-UG For a quick review of this manual. the UG, the EUG, and the IG. To access... the EUG from your WorkCentre 390 CD-ROM. Each entry lists the manual in the beginning of where you will find the required information...
User Guide - Page 69

... to be Polled, EUG A Standby Operation, EUG Transmission, EUG Cartridge, IG 1.2, 1.5 How to Install Laser Printer Cartridge, IG 1.5 CD-ROM (CD), IG iv, 1.1 Contents of, IG 1.11 Software Installation,...EUG Collate Button, EUG Contrast Copy Mode Button, EUG Exit Button, EUG Fax Resolution Button, EUG LCD Display, EUG Menu Button, EUG Navigator Buttons, EUG Number Keypad, EUG On-Hook Dial Button, EUG...
User Guide - Page 72

..., EUG Laser Printer Cartridge, EUG LaserFAX, EUG Application Features, EUG Installation, EUG Phonebook, EUG Receiving Faxes with, EUG Troubleshooting, EUG LaserFAX Application Toolbar Features, EUG LaserFAX Lite, EUG Last Fax Data, EUG Erasing from Memory, EUG Printing, EUG Reprint, EUG LCD, EUG LCD Display, IG 1.8-10, 2.2-6 LCD Display, UG 1.4 Display Error Messages, UG 6.9-12 LCD Display, EUG...
User Guide - Page 78

Chap8.fm Page 12 Tuesday, May 2, 2000 8:39 AM INDEX Width and Height Indicators, EUG Windows 2000, IG 1.4, 1.11 Windows 98, IG 1.4, 1.11 WorkCentre 390 TWAIN Scanner Program, EUG X Xerox Label, EUG Z Zoom In and Out Tools, EUG IG = Install Guide UG = User Guide EUG = Electronic User Guide U s e r G u i d e I-12

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