Whirlpool WTW5000DW Support Question
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Question posted by dors412 on August 4th, 2016
Lock Indicator Will Not Stop Flashing
Current Answers
Answer #1: Posted by khanjee on August 4th, 2016 10:29 AM
Many modern washing machines display error codes if they detect a fault, but they don't all display a readable error code. The more basic ones indicate an error by flashing, or lighting some of the lights.
If your washing machine stops working and you can see some of the lights flashing, or one or more option lights have lit up, then make a note of which lights are flashing and which option lights are lit so you can report it when booking an engineer or researching the fault. However, most flashing light error codes are listed in the technical books as LED1, LED 2 etc and not by name
If the washing machine is flashing a single light, count the number of flashes. For example, the door locked indicator may flash 7 times, pause, and flash another 7 times in a constant cycle which would indicate error code 7. If it is just flashing continuously, with no pause, then it isn't indicating an error code. It may still have a problem, but it isn't giving any clues.
If there is no cycle of flashes as described above, but one or more option lights have lit up then this may be the machine's way of showing an error code. Note: The error code lists engineers have access to only show option lights by number, and not by name. Therefore you need to report the lights as LED 1 and 3, or 2 and 4 etc. and not "delay timer" and "extra rinse". Count the lights from the left (or from the top if in a column) and report as "led 1 and 3" etc.
This information is vital, and needs mentioning when reporting a fault. I have an appliance error code section which gives further insight into why error codes aren't readily available to the public as well as explaining why many aren't much use to you anyway. Some of the more common and simple error codes are listed though - Washing machine error codes
Please Accept my answer by providing you with the best possible solution. Would be more glade.
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