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Question posted by aprilr11 on February 24th, 2015

Microwave Runs Will Door Is Open!

My microwave has been continuing to run even when the door is open. The lights flickers when door is open or closed. Occasionally when you enter a cook time it will ask you to open/close door several times. Any advise or help would be great!April

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Answer #1: Posted by Odin on February 24th, 2015 11:30 AM

This answer was accepted by the poster of the original question.

Odin

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Although it may be unsafe to run the microwave with the door open, it's better to fix the problem than to discard your oven. The fix is to adjust the door's spring tension [see this Whirlpool page].

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Answer #2: Posted by aureliamarygrace on February 24th, 2015 11:18 AM

aureliamarygrace

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You need to call Whirlpool Customer eXperience Center toll free: 1-800-253-1301.

The oven should not be adjusted or repaired by anyone except properly qualified service personnel. Do not operate the microwave oven until a designated service technician has checked it and made any needed repairs.

Whirlpool consultants provide assistance with features and specifications on their full line of appliances. Like installation information, use and maintenance procedures.

NOTE: To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.

Answer #3: Posted by TechSupport101 on February 24th, 2015 12:09 PM

TechSupport101

Member since:
May 24th, 2013

Points: 12,171,305

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Hi. See the videos below on what can be the possible causes of the behavor.

www.youtube.com/watch?v=MWyAMeoHZA0

www.youtube.com/watch?v=-nJfb_zS3Lo

www.satechhelp.co.za

Related Whirlpool WMH73L20AS Manual Pages

Installation Instructions - Page 1

... and either the word "DANGER" or "WARNING." See "Installation Requirements" section for use above electric or gas cooking products up to potential hazards that can kill or hurt you and others are not followed. MICROWAVE HOOD COMBINATION INSTALLATION INSTRUCTIONS This product is suitable for further notes. All safety messages will tell you what...

Installation Instructions - Page 2

...microwave oven) Cardboard template (part of any tools listed here. ■ Measuring tape ■ Stud finder ■ Pencil ■ 7/16" socket wrench ■ Masking tape or thumbtacks (or box wrench) for cooking...is perforated. NOTES: ■ If installing the microwave oven near a left sidewall, make sure that the door can open fully. ■ Some cabinet and building materials ...

Installation Instructions - Page 3

... (167.6 cm) installation height. SAVE THESE INSTRUCTIONS 3 Recommended: ■ A time-delay fuse or time-delay circuit breaker. ■ A separate circuit serving only this microwave oven. If the power supply cord is equipped with a cord having a grounding ...of an electrical short circuit, grounding reduces the risk of range/cooktop below. WARNING: Improper use an extension cord.

Installation Instructions - Page 4

... or roof venting may be attached to back of the microwave oven. Rotate blower motor 180° so that door does not swing open while the microwave oven is being handled. 4. Slide damper plate toward the front of microwave oven. Screws (in the top of microwave oven with 2 screws removed in Step 1. 4 Make sure damper plate...

Installation Instructions - Page 6

... done. End holes (on mounting plate) B. Support tabs F. Locate Wall Stud(s) NOTE: If no wall studs exist within the opening. No Wall Studs at End Holes Figure 1 No Wall Studs at Both End Holes Figure 4 B D B A A,D A,D ...NOTE: If wall stud is within 6" (15.2 cm) of the wall stud(s) within the cabinet opening, do not install the microwave oven. 1. Wall stud centerlines D.

Installation Instructions - Page 7

... toggle nuts; See figures 1, 2 and/or 3 in "Possible Wall Stud Configurations" in Step 2 of the opening. The blackened holes in Step 3 of 1 lag screw, preferably 2. 1. if 1 end hole is level. ... must each other. If the end holes are 3 installation configurations. Mark Rear Wall The microwave oven must be installed on the wall, making sure its top is level with the dimensions...

Installation Instructions - Page 8

... backsplash), be sure the "Rear Wall" arrows align to use as guides. ■ If the wall behind the microwave oven (as at End Holes (Figures 1 & 2) NOTE: The mounting plate must be secured to open . Refer to outlet. 2. If installing on a second wall stud, drill a 3/16" (5 mm) hole into the wall stud at...

Installation Instructions - Page 9

...Failure to the microwave oven, do so can result in the bottom of the microwave oven is closed and taped shut. 3. Place a washer on the template. Make sure the microwave oven door is the heavy...Drill 3/8" (10 mm) holes at the bottom of the microwave oven so that damper blade moves freely, and opens fully. 2. Back of microwave oven still tilted, thread power supply cord through the wall, ...

Installation Instructions - Page 10

...the turntable, and programming a cook time of the damper plate. A B C D E F A. Damper plate Electrical Shock Hazard Plug into grounded 3 prong outlet. 3. If the microwave oven does not operate: ...for troubleshooting information. If the problem continues, call an electrician. ■ Check that the power supply cord is required, rotate microwave oven downward. Connect vent to damper...

Installation Instructions - Page 11

... cm) min. Vent extension piece, at least 3" (7.6 cm) of clearance between the top of the microwave oven and the rectangular to open freely and fully. Roof cap: 3¹⁄₄" x 10" = 24 ft (8.3 x 25.4...high Recommended Standard Fittings The following length equivalents are not provided with microwave hood combination. ■ We do not recommend using recirculation installation. ...

Installation Instructions - Page 12

....4 cm) vent system = 73 ft (22.2 m) total A B 6 ft (1.8 m) 2 ft (0.6 m) C A. Following is located behind the microwave oven door on the front facing of the microwave oven. ASSISTANCE Call your model number located on the front frame of the microwave oven opening . Accessories Filler Panel Kits are available from sticking. Filler panels Filler Panel Kit Number 8171336...

Dimension Guide - Page 1

... 4" wall stud B. Instructions packed with a fuse or circuit breaker. A time-delay fuse or time-delay circuit breaker is recommended that the damper can open freely and fully. A B 30" (76.2 cm) min. 33"...Microwave Hood Combination PRODUCT MODEL NUMBERS GMH3204XV GMH5205XV GMH6185XV WMH1162XV WMH1163XV WMH1164XW WMH2175XV WMH2205XV WMH3205XV WMH31017A WMH32517A WMH53520A WMH32L19A WMH73L20A...

Warranty Information - Page 1

... additional product information or to repair or replace appliance light bulbs, air filters or water filters. Repairs to...your major appliance for repairs. The cost of the microwave oven opening, behind the door. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR ...designated service company. Service calls to view FAQs (Frequently Asked Questions), visit www.whirlpool.com. If outside the 50...

Use & Care Guide - Page 1

... followed, including the following: WARNING: To reduce the risk of the microwave oven opening, behind the door. Connect only to explode and should experience a problem not covered in ... MICROWAVE HOOD COMBINATION USER INSTRUCTIONS THANK YOU for example, closed glass jars - for purchasing this section. ■ Some products such as whole eggs in the microwave oven. ■ The microwave...

Use & Care Guide - Page 2

...accessories, in the microwave oven for use above ranges with maximum width...door open since open-door operation can burn off power at the fuse or circuit breaker panel. - Grease should not be boiling. Corrosive cleaning agents, such as lye-based oven cleaners, may create a fire or risk of 36" (91.44 cm). ■ Clean Ventilating Hoods Frequently - Do not leave paper products, cooking...

Use & Care Guide - Page 4

... Fan control. Timer With the microwave oven in the display. Cook functions may also be adjusted. NOTE: Light Timer uses 12-hour clock only. Sound (Tones) Programming tones and signals. Energy Save To conserve energy, the Clock will automatically turn on automatically as it heats, and adjusts the cooking time accordingly. 4 Features CLEANRELEASE® Cavity...

Use & Care Guide - Page 5

... food poisoning or sickness. Manual Cooking/Stage Cooking Doneness Touch COOK TIME, touch number pads to enter time, touch COOK POWER (if not 100%), touch number pads to enter programming for all non-sensor cycles will be the same as it . Add More Time At the end of the microwave oven opening, behind the door. Enter the additional time, if desired, and start the...

Use & Care Guide - Page 6

... glass cleaner applied to soil buildup, keep cavity, microwave inlet cover, cooking rack supports, and area where the door touches the frame clean. Clean with mild soap, water and a soft cloth or sponge, or as prompted by filter status indicator. Open bulb cover and replace bulb. Microwave Oven Care General Cleaning IMPORTANT: Before cleaning, make...

Use & Care Guide - Page 7

... filter ■ Cooktop light bulb ■ Cavity light bulb ■ Heavy Duty Degreaser ■ affresh™ Kitchen Appliance Cleaner ■ affresh™ Stainless Steel Cleaner ■ affresh™ Stainless Steel Wipes 7 Fan running during microwave oven operation. If a message about the door appears in "Microwave Oven Care" section. Open and close door. Reset the clock...

Use & Care Guide - Page 8

... to view FAQs (Frequently Asked Questions), visit www.whirlpool.com. All rights reserved. ® Registered Trademark/TM Trademark of the microwave oven opening, behind the door. Costs associated with the removal...defects in materials or workmanship. Any food loss due to repair or replace appliance light bulbs, air filters or water filters. Repairs to parts or systems resulting from...

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