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Whirlpool WFW72HEDW Support Question

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Question posted by sandiezweber on November 6th, 2015

The Washer Door Is Locked

We tried to push the unlock button, it counts down but it will not release. Will unplugging it reset it?

Current Answers

Answer #1: Posted by BusterDoogen on November 6th, 2015 8:21 AM
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Related Whirlpool WFW72HEDW Manual Pages

Installation Guide - Page 3

... floor with maximum slope of installation and servicing, and spacing for companion appliances and clearances for closet door ventilation openings which are required. Installing on washer, and water pressure of 315 lbs (143 kgs). See "Washer Care" in temperatures below 32° F (0° C). n Floor must be exposed to 120° F (49° C). IMPORTANT...
Installation Guide - Page 4

...4.5" (114 mm) of drain hose should be installed using a floor drain, wall standpipe, floor standpipe, or laundry tub. A 1/4" (6 mm) diameter to pump higher than 96" (2.44 m), a sump pump and associated ... install no higher than 96" (2.44 m) from bottom of washer. Top of standpipe must be needed . Top of laundry tub must be purchased separately. Floor drain system 4.5" (114 ...
Installation Guide - Page 6

...For a floor drain, remove the preinstalled drain hose form as shown. CONNECT DRAIN HOSE 7. For a laundry tub or standpipe drain, go to back of drain hose onto drain port and secure with a 1/2" ...If clamp is transported at later date, call your local service center to center of washer. You may need additional parts with attached cap. R emove transport bolts from the cord. Discard bolts...
Installation Guide - Page 7

... floor drain installations, you will cross over side of laundry tub. Washer must be connected for washer to work properly. C onnect inlet hoses to water faucets 4.5" (114 mm) Place hose into a laundry tub, drainpipe, or bucket to faucets or washer. Attach the hose labeled hot to tighten couplings an additional two-thirds turn. IMPORTANT: Do...
Installation Guide - Page 8

... bulges, kinks, cuts, wear, or leaks are in steps 18 and 19, repeating as necessary. Secure drain hose Laundry Tub Standpipe Wall 4.54".5" (114 mm) 4.5" (114 mm) 4.5" (1143 mm) Grip washer from beneath washer. If washer rocks, go to check for leaks Remove cardboard from top and rock back and forth, making sure all...
Dimension Guide - Page 2

... installation and servicing, and spacing for companion appliances and clearances for walls, doors, and floor moldings. Floor drain system 4.5" (114 mm) See requirements for a standpipe drain: 2" (51 mm). IMPORTANT: To avoid siphoning, only 4.5" (114 mm) of washer. Floor standpipe drain system Laundry tub drain system 4.5" (114 mm) Minimum diameter for floor standpipe drain...
Use & Care Guide - Page 5

...washer remembers the last on each wash cycle. To turn off the washer...for each second CONTROL LOCK is in the ... garment, you will count down one second, then...washer on using the dispenser drawer. Soil The Soil setting (wash time) is active. To cancel the option and unlock the door, touch POWER. NOTE: The door...lock while the TumbleFresh™ option is preset for 3 seconds to lock...
Use & Care Guide - Page 6

... a partial turn, and the door will count down the selector to start the washer again. IMPORTANT: n Do not add single-dose laundry packet to see how the settings you to dispenser drawer. then it locks again. The package will blink once a second at various times during the TumbleFresh™ option. Door Locked Door Locked will begin tumbling and adding...
Use & Care Guide - Page 9

...avoid further damage to adding laundry products. n Wash small items in the washer. For multiple items, use more than one bag and fill bags equally. 9 Loose change, buttons, or any small object...trim and ornaments. n Turn knits inside seam. Close the washer door by pushing it without laundry Before washing clothes for the first time, if not completed during washing. Always follow...
Use & Care Guide - Page 10

...) Pour a measured amount of fabric softener based on your load size. Do not fill past the MAX line. Using Your Washer USING LAUNDRY PRODUCT DISPENSERS NOTE: Do not add single-dose laundry packets, Oxi-type boosters, color-safe bleach, or fabric softener crystals to dispenser (if desired) Liquid HE detergent Powdered HE detergent...
Use & Care Guide - Page 12

... not come on garments. n A small amount of metal objects on for small items between uses. 12 NOTE: n The door will be unable to restart the cycle. This is active. The washer door will hear the door lock, unlock, and lock again. This may remain in progress, touch START once, then touch and hold START, you will remain...
Use & Care Guide - Page 13

.... To unlock the door, touch POWER. Chlorine Bleach Procedure: a. Open the washer door and remove any detergent or other chemicals to thoroughly clean the inside your last option selection and will use it for stained areas or soil buildup. NOTE: The washer remembers your inlet hoses, mark the date of replacement on , the washer door will lock. Periodically...
Use & Care Guide - Page 14

The door will unlock. Open washer and remove any spills. Touch POWER to allow for better ventilation and drying of the washer interior. To remove residue from the washer drum. To replace: 1. b. This is not dishwasher safe. Cleaning the Dispensers After a period of using an affresh® Washer Cleaner tablet, it will not dissolve completely during this...
Use & Care Guide - Page 16

... Check for assistance and to restart washer. Washer door not locking. Both hot and cold water faucets must be keeping the door from drain hose. Check drain hose...washer drum and restart Clean Washer with affresh® cycle. Troubleshooting First try the solutions suggested here or visit our website at least 3 cycles. In Canada www.whirlpool.ca for proper water supply. Washer...
Use & Care Guide - Page 17

... flexing or sagging. See "Level the Washer" in washer drain system. Not using HE detergent or using too much HE detergent. This is normal at certain stages of plywood under your load requirements. You will lock unlock and lock again. Noises Clicking or metallic noises Door locking or unlocking. Troubleshooting First try the solutions suggested here or visit our...
Use & Care Guide - Page 18

...this concentrated tumbling, more water to complete the wash. The washer door is used to the washer. 18 The door must be stopped to inlet valve. In Canada www.whirlpool....not interrupt cycle. Reset a tripped circuit breaker. NOTE: If problems continue, contact an electrician. Washer may be attached and have not become clogged. Troubleshooting First try the solutions suggested...
Use & Care Guide - Page 19

... than normal. Only use garment bags when washing small items. Door locked at end of wash cycle Door will unlock at www.whirlpool.com/product_help - Always measure detergent, following manufacturer's directions based on . Select DRAIN & SPIN with tape. Small items may not have both washer and faucet, and have enough hot water to inlet valve...
Use & Care Guide - Page 20

...be cleaned as deeply as a rug or jeans jacket with this washer. The washer will not be attached and have water flowing to install a ...water softener and/or iron filter. Avoid washing single items. Balance a single item such as when using liquid detergent. 20 Consider using a higher soil level. Troubleshooting First try...
Use & Care Guide - Page 21

... using dispensers. To avoid odors, leave the door open after the cycle is Avoid tightly packing the washer. Sharp items were in "Washer Maintenance." Fabric damage can occur when mixing whites... fasteners before washing. Make sure your hot water system is started. Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product_help - ...
Use & Care Guide - Page 22

... - The options you experience Possible Causes Washer not performing as a rug or jeans jacket with low water pressure may be increased. Avoid washing single items. Balance a single item such as expected (cont.) Incorrect dispenser operation Clogged dispensers or laundry products dispensing too soon. Troubleshooting First try the solutions suggested here or visit our...

Whirlpool Knowledge Base Results

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  • The door will not open - Front-load washer
    ... - Is the door locked and the Add A Garment light on , then the washer door will unlock after the final spin, then the door will not open . You will hear the door click when it left off in the washer after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the...
  • The self-cleaning cycle on my gas range will not operate
    ... hours 30 minutes, and the minimum is locked and won't open The cooktop burners will not unlock until the oven has completely cooled. The oven door will not affect cooking performance. Press the ... cooled down any loose soil to clean this area. Electric Oven Control Press PreciseClean button. Oven door is 2 hours 30 minutes. Exposure to the fumes may result in longer cleaning ...
  • Washer will not start - Duet® Steam washer
    ... continues to start after the door locks. The washer will not properly operate with them, can take a long time to operate. The door may look closed after the ...Controls Lock feature.  Some cycles feature periods of water. Press and hold the Controls Lock/Unlock button for 1 second. Turn on . Remove any accumulated film or particles. Steam washer Display ...

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