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Question posted by pmodawell on July 4th, 2013

The Oven On My Whirlpool Gy399lxuq Is Not Working.

I cleaned the stove top and controls by wiping them. Shortly after cleaning I heard a tripple beep. I did not see any problems. When I tried to use the oven none of the oven controls would work. The clock is still running and the stove top elements are working. I tried holding the clock button for 5 seconds to ensure the sabeth mode had not accidently been set. I also held the cancel and cook & hold for 3 seconds to ensure the lock had not been activated. Neither cleared the problem. Yes, I checked the oven door is not locked.

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Answer #1: Posted by jennie8109 on July 4th, 2013 12:31 PM

jennie8109

Member since:
August 25th, 2012

Points: 50,410

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One thing I have learned is when my stove acts up, you need to unplug it for about 10 minutes and plug it back in! Like a computer, sometimes our appliances need a powercycle.

Related Whirlpool GY399LXUQ Manual Pages

Owners Manual - Page 4

... Do Not Heat Unopened Food Containers - If rack must be used to wipe spills on hot surfaces may subject wiring or components underneath to ...oven bottoms, except as suggested in use aluminum foil to a qualified technician. ■ Storage in color. Always place oven racks in color. Heating elements may cause container to cause burns - For self-cleaning ranges - ■ Do Not Clean...

Owners Manual - Page 5

..." [25.4 cm]) 5 SETTING RECOMMENDED USE Dual Elements ■ Large diameter cookware. ■ Large quantities of the oven control, have a Cooktop On indicator light.... control knob WARNING Cooktop Controls REMEMBER: When range is in use or (on some models) during the Self-Cleaning cycle, the entire cooktop area may become hot. COOKTOP USE A B E B C D A. Left rear control ...

Owners Manual - Page 6

...Cookware should be used areas to change color when surface cooking areas are clean and dry before and after each use the cooktop as the surface cooking area. left side B. Single element control - Push in...regular element. As the cooktop cools, air can be used in and turn knob to OFF when finished. Then, while wearing oven mitts, remove the spills while the surface is removed...

Owners Manual - Page 7

... keypad G. Timer D I H G F E E. Self-clean 7 Ceramic or Ceramic glass ■ Follow manufacturer's instructions. ■ Heats slowly, but unevenly. ■ A core or base of cooking. ■ Medium or heavy thickness is best for cookware material characteristics. ELECTRONIC OVEN CONTROL A B C A. Oven functions B. Cancel KJ I . Clock J. Cancel A KJ I . Timer D I HG...

Owners Manual - Page 8

... 3 seconds (Press the CANCEL pad first.) "OFF" disappears in Fahrenheit or Celsius. Oven Temperature Control IMPORTANT: Do not use , the controls cannot be displayed. 4. Display When power is supplied to the range or after a power interruption, the last clock time before power was reduced by 15 degrees the display will show the time of day, or...

Owners Manual - Page 9

... models) and Convect Roast (on rack below dish. A single beep will sound and the current setting will be displayed. OVEN USE Odors and smoke are level. Always move racks with dark, dull... another closed and wellventilated room. Broil, Warm and Self Clean temperatures cannot be able to circulate around bakeware and oven walls. Aluminum Foil IMPORTANT: To avoid permanent damage to...

Owners Manual - Page 10

...change the oven temperature during preheat and bake to maintain a precise temperature range for easier cleaning. ■... oven rack to stop flashing and light in the display until the preset temperature is reached, 1 long beep ... should be used to reduce baking temperatures slightly. Preheat broil... the meat ½" (1.3 cm) more precise control when cooking. Press PRESETS 0 on the number ...

Owners Manual - Page 13

... is the only function that the control has accepted the Favorite setting. When the Cooking Time has Elapsed: Four beeps will sound, the selected function will appear in the oven during the Sabbath Mode. To Set Warm: 1. "SabbATH" will light when PRESETS 0 is active. ■ The self-clean cycle and automatic door lock does...

Owners Manual - Page 14

... will start cleaning. To Self-Clean: 1. Use a damp cloth to clean this area. ■ Wipe out any of gloss, hairline cracks and popping sounds. Staining, etching, pitting or faint white spots can be set from 10 minutes (00:10) to follow these instructions can be changed. After 4 seconds, the oven will not work during self-cleaning to move...

Owners Manual - Page 15

... warm. Using the number pads, enter the amount of the oven automatically programs the self-cleaning time....Cleaning Method: Always wipe with soft, lint-free cloth. ■ Vinegar for hard water spots To avoid damage to wear oven mitts while cleaning the cooktop. ■ Cooktop Polishing Creme and clean damp paper towel: Clean as soon as an accessory. Hold scraper as flat as the entire range...

Owners Manual - Page 16

..., then bulb cover by turning clockwise. 5. See "Control Lock" section. Pull storage drawer out to the cooktop controls, do not use oven cleaners. Fit the ends of the drawer and gently push in range or reconnect power. Oven Light The oven light is cool and empty before cleaning. To Replace: 1. COOKTOP CONTROLS To avoid damage to the first stop...

Owners Manual - Page 17

..., is off ? There has been a power failure. See "Clock" section. See "Cooktop Controls" section. ■ Is the range level? See "Electronic Oven Control" section. ■ Has a delay start Self-Clean cycle been set ? See "Cook & Hold" section. ■ On some models, does the cooling fan run when the oven is heavy. See the Installation Instructions. ■ Is the...

Owners Manual - Page 18

... Referrals to Whirlpool Canada LP with : ■ Features and specifications on our full line of appliances. ■ Use and maintenance ...work right because they are trained to order replacement parts, we recommend that you still need further assistance, you the cost of the crust. Call the Whirlpool Customer eXperience Center toll free: 1-800-253-1301. Oven peeking releases oven...

Owners Manual - Page 19

... is not installed in accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by the customer. ITEMS EXCLUDED FROM WARRANTY This limited... instructions. 4. After checking "Troubleshooting," you ever need it is used in materials or workmanship. WHIRLPOOL CORPORATION MAJOR APPLIANCE WARRANTY LIMITED WARRANTY For one year from the date...

Dimension Guide - Page 1

... cm) max. Because Whirlpool Corporation policy includes a continuous commitment to the...use a 4-wire power supply cord rated at front corners of an unprotected wood or metal cabinet. **30-7/8" (78.4 cm) with product. If countertop is recommended. For complete details, see Range Rating chart below). or 50-amps and investigaed for satisfactory baking conditions. Place level on the oven...

Installation Instructions - Page 3

... electrical installer. ■ Grounded electrical supply is located on the right-hand side of the oven frame behind the storage drawer on the model/serial rating plate. Parts needed ■ Tape ... (located behind the storage drawer panel. ■ The range should be installed. Any method of cooktop *Range can be used will need to sub-floor. The model/serial rating plate...

Installation Instructions - Page 4

... permit and a separate ground wire is used . If it here. ■ Range must be obtained from either cabinet, 10...oven frame behind the control panel or on the supply end. Check with a qualified electrician or service technician if you will not fit the outlet, have a proper outlet installed by not less than ¹⁄₄" (0.64 cm) flame retardant millboard covered with ranges...

Installation Instructions - Page 6

... anti-tip bracket. Pull storage drawer out completely. 4. Remove and discard cardboard cross support. To remove cardboard bottom, place range on its back, take 4 cardboard corners from inside oven. 3. Using 2 or more people, stand range back up to a standing position. This may be loosened to add up onto the cardboard or hardboard. Leveling legs...

Installation Instructions - Page 12

...Bare (green) ground wire F. Attach terminal lugs to neutral supply wire. 1. Push range back into position. 4. Use ³⁄₈" nut driver to connect the bare (green) ground wire to ... leveling leg is engaged with 10-32 hex nuts. 5. Set screw C. Use wrench to torque shown in oven. Replace terminal block access cover. Terminal lug B. Place rack in following Bare...

Installation Instructions - Page 13

.... See the Use and Care Guide for cleaning or maintenance: 5. If range is under anti-tip bracket. 6. Slide range forward. 2. For direct-wired ranges: WARNING Electrical Shock Hazard Disconnect power before operating. Read "Range Use" in the Use and Care Guide. When moving range, slide range onto cardboard or hardboard to rear range foot. If removing the range is an...

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