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Whirlpool GX5FHTXVA Support Question

Whirlpool GX5FHTXVA Support Question

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Question posted by jerzdevil1117 on August 7th, 2012

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The freezer section is still keeping but the refridgerator has stopped cooling.  We have made sure the Humidity Control is off and we have also turned both temperature controls down to zero, then back up to 5.  We waited 24 hours to see if this would reset the fridge section, but still nothing.  This unit is only 3 years old, and it's only been in use for 2.

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Related Whirlpool GX5FHTXVA Manual Pages

User Instructions - Page 1

... y de serie, ubicado en el interior del compartimiento del refrigerador. Table of Contents / Table des matières REFRIGERATOR SAFETY 1 INSTALLATION INSTRUCTIONS 2 REFRIGERATOR USE 10 REFRIGERATOR FEATURES 11 FREEZER FEATURES 12 DOOR FEATURES 13 REFRIGERATOR CARE 15 TROUBLESHOOTING 16 ACCESSORIES 17 WATER FILTER CERTIFICATIONS 17 PERFORMANCE DATA SHEET 18 WARRANTY 19 SÉCURIT...
User Instructions - Page 2

... may migrate down from the freezer and cause icicles to form. ■ Remove tape and glue residue from behind the control panel on ice maker kit ready models only). Do not wiggle or "walk" the refrigerator when trying to move and install refrigerator. ■ Disconnect power before turning on the refrigerator. These products can damage the...
User Instructions - Page 3

... and reset the control (Thermostat, Refrigerator or Freezer Control depending on the model) to OFF and then disconnect the refrigerator from refrigerator. Glass shelves and covers are heavy. If your refrigerator has an ice maker, allow the door to swing open. The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between...
User Instructions - Page 4

... system to 3.18 cm) vertical cold water pipe near the refrigerator. Tighten any tools listed here. Install copper tubing only in the reverse osmosis system is connected to see whether the sediment filter in areas where the household temperatures will help keep water away from the drill and normal sediment from collecting in...
User Instructions - Page 5

...Head Hinge Screw 12-24 Torx®† Head Screw 1. Close the refrigerator door and keep both the bottom hinge assembly and the leveling foot. Lift the freezer door free from the...to hold the doors in this section after "Final Steps." See Base Grille graphic. 3. NOTE: For 21 cu ft models, remove both doors closed until hinges and refrigerator compartment door are working. 4. ...
User Instructions - Page 6

... is installed on opposite side of the refrigerator. See Graphic 3. 2. Remove door stop . See Graphic 2. Set aside freezer door until hinges and refrigerator compartment door are being moved. See Graphic 5. 2. Set aside refrigerator door until bottom hinge is provided for the center hinge as shown. NOTE: For 21 cu ft models, transfer both the bottom hinge assembly...
User Instructions - Page 7

...A B A. Center Hinge B. 12-24 Torx® Head Screws Bottom Hinge A B A. Cabinet Hinge Hole Plugs 3 1-1 A A A. 12-24 Torx® Head Screws A A. ...Stop 6-1 A A. Handle Screw 7 Flat-Head Handle Screw B. Bottom Hinge B Hex-Head Hinge Screws Door Swing Reversal (optional) 2 1-2 A A B A A. Freezer Handle 4 A 7 A. Flat-Head Handle Screws B. Door Stop Screw A B B. Refrigerator...
User Instructions - Page 8

... Plugs 4 A 1-1 A. Screws C. Top Hinge D. Cup Handle 7 A A. Bottom Hinge B. Refrigerator Handle C. ¹⁄₄" Setscrew A Front View Side View 6 A. Door Hinge Hole Plug A A. 12-24 Torx® Head Screws C A. Door Stop Screw A B B. Door Stop A. Door Handle Sealing Screws 8 Freezer Handle B. ¹⁄₄" Setscrew 9 C. Top Hinge Cover B Hex...
User Instructions - Page 9

... leveling screws to lower that they close easier, adjust the refrigerator's tilt using a socket or wrench. 3. Apply pressure to make sure they stay closed. On some weight off the top hinge cover. 2. NOTE: 21 cu ft models have an additional leveling leg located in "Refrigerator Doors." On some models) Style 1 - This helps to adjust the...
User Instructions - Page 10

...a time. If you add food before adding food. Adjusting Controls If you to 5 coldest). Wait 24 hours between adjustments for 3 seconds will reset the air filter status to adjust the temperature in either the refrigerator or freezer compartment, use . Style 2 - To turn cooling back on Electronic Control Display The control panel displays the Air Filter status. ■ GOOD - Additional...
User Instructions - Page 11

...Slide meat drawer out to sudden temperature changes or impact, such as bumping. Lift front of the shelf past the stop. Meat Drawer Cover (on some models) Refrigerator Shelves (Glass shelves on your ...out the rest of the way. 3. Be sure to the stop. 3. Remove the meat drawer. 2. Store most meat in all of time the refrigerator door is normal. Cover leftovers with plastic wrap...
User Instructions - Page 12

...keeps moist air in each track. Replace the shelf by inserting the left -hand side. Tempered glass is normal. Tilt the right-hand side up and slide it into the shelf supports. Crisper Humidity Control... the shelf into lowest cabinet slots and pushing them to sudden temperature changes or impact, such as bumping. FREEZER FEATURES Your model may break if exposed to avoid dropping. 2....
User Instructions - Page 13

... may be airtight and moisture-proof), and the storage temperature. Remove the door rails by aligning the grooves on the... in the freezer for freezing, check a freezer guide or reliable cookbook. Frozen Food Storage Guide Storage times will freeze within 24 hours (no... it down until it stops. Utility Compartment and Can Caddy (on some or all of freezer space). Replace the utility...
User Instructions - Page 14

... ice maker to completely fill the ice container. ■ To increase ice production, lower the freezer and refrigerator temperature. Systems certified for cyst reduction may be some models) IMPORTANT: For models with a water filter, after connecting the refrigerator to a water source or replacing the water filter, fill and discard three full containers of ice...
User Instructions - Page 15

...refrigerator or disconnect power. 2. Clean the exterior surfaces. If you need for routine condenser cleaning in warm water. Be sure to clean the grille, the open areas behind the control. 1. Electronic Control The light bulbs are located at the top of the grain to avoid water spots. Using both sections.... Both the refrigerator and freezer sections defrost automatically. Stainless...
User Instructions - Page 16

... Allow 24 hours following installation for the refrigerator to cool completely. Allow several hours for refrigerator to return to normal temperature. ■ Control(s) set correctly for the refrigerator to cool completely....Plug into a grounded 3 prong outlet. Make sure the refrigerator control is on ? NOTE: Adjusting the temperature control(s) to coldest setting will not operate WARNING &#...
User Instructions - Page 17

... Make sure wire ...keep door fully closed. Allow 3 days to water supply and turn...humid air to make new ice. ■ Odor transfer from the ejector arm with a plastic utensil. ■ Reverse osmosis water filtration system connected to a water supply and the supply shutoff valve turned on ? Wait 24 hours after ice maker installation for ice maker to enter refrigerator. Connect refrigerator...
User Instructions - Page 18

.... ■ Refer to the "Warranty" section for the Manufacturer's name, address and telephone number. ■ Refer to the "Warranty" section for the product to NSF/ANSI Standards 42...that is for cold water use . ■ These contaminants are subject to Style 1 - Water Supply Water Pressure Water Temperature Service Flow Rate City or Well 30 - 120 psi (207 - 827 kPa) 33° - 100°F ...
User Instructions - Page 19

Service must be easily determined. 12. Service calls to refrigerator or freezer product failures. 7. This major appliance is intended to be repaired in ... you need further assistance, you . WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Please keep these limitations and exclusions may not apply to you on the inside wall of stainless steel surfaces. YOUR...

Whirlpool Knowledge Base Results

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  • Refrigerator or freezer not cold enough - Top freezer
    ... between the refrigerator and freezer sections. As shown in normal cooling mode. Top freezer Why is placed near a vent, it has been less than the middle or "normal" setting. Adjust the temperature one setting colder, and allow 24 hours for the temperature of food warms the refrigerator. Ensure that for normal household use. However, the controls may need...
  • How do I use my temperature controls? - Bottom freezer/French door refrigerator
    ... hinge seal. Top freezer How do I use my temperature controls? To turn the dial to a colder-than one setting lower Refrigerator or freezer not cold enough Refrigerator not working Adjusting temperature controls - NOTE: Adjusting the refrigerator and freezer temperature controls to adjust the temperature. Wait 24 hours between adjustments for controls, turn Off/On: Style...
  • Adjusting temperature controls - Top freezer
    ...to wait 24 hours before other adjustments are still preset to -15 C). Adjusting knob controls: Turn the Freezer or Refrigerator knob to a higher (colder) than recommended setting will not cool the compartments any faster. The set point range for the freezer is best to the "mid-settings" as shown. Top freezer Refrigerator or freezer not cold enough How do I use my temperature controls...

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