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Whirlpool GX5FHTXVA Support Question

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Question posted by mstrauss58 on July 14th, 2015

Ice Maker Not Working. How Do I Repair?

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Answer #1: Posted by TechSupport101 on July 14th, 2015 7:30 PM
This answer was accepted by the poster of the original question.
TechSupport101

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A troubleshooting video here and a list of parts that can cause the issue here.

Related Whirlpool GX5FHTXVA Manual Pages

User Instructions - Page 1

... 36 ACCESSOIRES 37 FEUILLE DE DONNÉES SUR LA PERFORMANCE 38 GARANTIE 39 REFRIGERATOR SAFETY Your safety and the safety of others . All safety messages will follow instructions...hazard is the safety alert symbol. Always read and obey all safety messages. ® REFRIGERATOR USER INSTRUCTIONS THANK YOU for additional information. Necesitará su número de modelo ...
User Instructions - Page 2

... Suffocation Hazard Remove doors from behind the control panel on the ceiling of the refrigerator. For more people to move and install refrigerator. ■ Disconnect power before turning on ice maker kit ready models only). When Moving Your Refrigerator: Your refrigerator is removed, ice may not easily climb inside. IMPORTANT SAFETY INSTRUCTIONS WARNING:To reduce the risk...
User Instructions - Page 3

...at the back for use an extension cord. When installing your refrigerator has an ice maker, allow extra space at the top. NOTE: This refrigerator is designed to swing open. Do not remove ground prong. ... small, pebble-size pieces. Use an outlet that a separate circuit serving only your refrigerator into its final location, it . Use both hands when removing them to the desired...
User Instructions - Page 4

...pipe clamp. If you begin. This will help avoid damage to Refrigerator 1. Add 7 ft (2.1 m) to be a minimum of the refrigerator to secure the tubing to 414 kPa). Shutoff valve G. Screw ... filter in a container or sink, and turn the ice maker OFF. Measure from collecting in areas where the household temperatures will work, but drill on the water pipe. Install copper tubing...
User Instructions - Page 5

...information. Lift the refrigerator door free from the bottom front of door style. NOTE: For 21 cu ft models, remove both doors closed until hinges and refrigerator compartment door are also... model, you want to opposite side of freezer door. NOTE: Allow 24 hours to completely fill ice container. Open refrigerator door and remove base grille from the cabinet. 6. See Base Grille ...
User Instructions - Page 6

... (on opposite side of refrigerator door as shown in Graphic 3. 2. Remove the 12-24 Torx®† head screws...For 21 cu ft models, install both the bottom hinge assembly and the leveling foot to opposite side of refrigerator door ...See "Using the Controls." 5. Refrigerator Door 1. Remove shoulder handle screw from the door or cup handles which are working. 1. Style 2-Contour Doors ...
User Instructions - Page 7

... (optional) 2 1-2 A A B A A. Door Stop Screw A B B. Handle Screw 7 Center Hinge B. 12-24 Torx® Head Screws Bottom Hinge A B A. Flat-Head Handle Screws B. Bottom Hinge Hole Plug Top Hinge A B...& Replacement Base Grille A A A. Refrigerator Handle C. Door Hinge Hole Plug A. Cabinet Hinge Hole Plugs 3 1-1 A A A. 12-24 Torx® Head Screws A A. Top Hinge Center Hinge A B ...
User Instructions - Page 8

...Hole Plugs 4 A 1-1 A. Flat-Head Handle Screws B. Cup Handle 7 A A. Hinge Pin Center Hinge A B A. Center Hinge B. 12-24 Torx® Head Screws Bottom Hinge A B C A. Top Hinge Cover B Hex-Head Hinge Screws C. Door Stop Screw A B B. Top Hinge D. Refrigerator Handle C. ¹⁄₄" Setscrew A Front View Side View 6 A. Screws C. Door Handle Sealing Screws 8 Door...
User Instructions - Page 9

... tilt, turn both doors again to make sure they close easier, adjust the refrigerator's tilt using the instructions below : 1. NOTE: 21 cu ft models have an additional leveling leg located in "Refrigerator Doors." A A. The two leveling screws are part of the refrigerator on a firm, flat surface. 2. This helps to adjust the leveling screws. Remove the...
User Instructions - Page 10

... controls are still set to cool completely before adding food. Temperature Controls For your refrigerator to the recommended setting as you like and when ice cream is firm. ■ Wait 24 hours for 3 seconds. When you first install your refrigerator, make sure the controls are located at the factory. The controls are not blocked...
User Instructions - Page 11

... 2. To remove the entire shelf, tilt up at the front, and pull it in your refrigerator are adjustable to match your model, lift back or front of these features. Cover leftovers with...remove the front-half of the shelf, hold the front of the shelf with tight lids. REFRIGERATOR FEATURES Your model may break if exposed to sudden temperature changes or impact, such as purchased ...
User Instructions - Page 12

... all the way into the freezer until they are cold. Crisper Humidity Control (on a refrigerator shelf. ■ Vegetables with warm water when they are inserted into the shelf supports. Sort... ends of fruits and vegetables with skins. ■ Fruit: Wash, let dry and store in refrigerator in . Pull the glass straight out. 2. Place in plastic bag or plastic container and store in...
User Instructions - Page 13

... food, the type of the caddy until it down until the stoppers have condensed, creating ice crystals. Replace the utility compartment by raising and holding the cover up while lifting the utility... compartment up on the inside tab. Frozen Food Storage Guide Storage times will freeze within 24 hours (no more information on some models) To remove and replace the racks/bins: 1. ...
User Instructions - Page 14

.... Avoid connecting the ice maker to completely fill the ice container. ■ To increase ice production, lower the freezer and refrigerator temperature. If a softened water supply cannot be used on disinfected waters that may be avoided, make sure the water softener is operating properly and is microbiologically unsafe or of ice in a 24-hour period. The disposable...
User Instructions - Page 15

... surfaces (doors and cabinet), plastic parts, interior and door liners or gaskets. Unplug refrigerator or disconnect power. 2. If the environment is particularly greasy or dusty, or there ... environments. To avoid odor transfer and drying out of your stainless steel, keep your refrigerator. Replace the light shield by using the following cleaning instructions. Style 2 - Clean ...
User Instructions - Page 16

...hours for refrigerator to return to normal temperature. ■ Control(s) set correctly for the refrigerator to cool completely. occurs as ice is working ? Plug into a grounded 3 prong outlet. ■ Is outlet working . ...? fans/compressor adjusting to fill the ice maker ■ Pulsating - So the doors will not close easier, raise the front of the refrigerator so that the back rests on ...
User Instructions - Page 17

... 1-800-901-2042. Allow 24 hours for ice maker to begin. A kink in the ice ■ New plumbing connections? Off-taste, odor or gray color in the line can decrease water pressure. Allow 24 hours for ice production to produce more ice. ■ Ice cube jammed in the water? Connect refrigerator to completely fill the ice container. ■ Large amount...
User Instructions - Page 18

... noted. When the filter indicator reads 10%, order a new filter. Style 4 - For filtered ice only, make and discard three full containers of the indicated substances in water entering the system was... "Warranty" section for the reduction of $49.99 U.S.A./$59.99 Canada. The concentration of ice to NSF/ANSI Standards 42 and 53 for the Manufacturer's name, address and telephone number....
User Instructions - Page 19

...INCIDENTAL AND CONSEQUENTIAL DAMAGES YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. For assistance or service in the U.S.A., call 1-800-807-6777..... 6. Some states and provinces do not have other rights that is inconsistent to refrigerator or freezer product failures. 7. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL ...

Whirlpool Knowledge Base Results

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  • How does my 50-lb. undercounter ice maker work?
    ... the room and water temperatures vary, so will not operate The ice making cycle. undercounter ice maker? Cubes fall into the storage bin. undercounter ice maker work ? How does my ice maker work ? This produces a sheet of ice with room temperature. Fresh water enters the machine for the next ice making process Water is constantly circulated over a freezing plate. This means...
  • Why does my ice maker just make thin, soft or clumps of ice?
    ... form clumps. undercounter ice maker? My ice maker runs but doesn't produce ice How does my 50-lb. Break the clumps with the ice scoop provided. How do I clean my 50-lb. Thin, soft or clumps of ice? Your ice maker may need to be cleaned. See  undercounter ice maker work? Is there mineral scale buildup? Ice cubes are sticking together...
  • My ice maker runs but doesn't produce much ice.
    ... than 90°F (32°C) typically will empty from the water pan, and you should clean the ice maker. Dirt or lint may be blocking the airflow through the condenser. Is the drain cap securely in the ice maker's water or freezing system, you will have either thin ice or no ice. undercounter ice maker work? Dispenser won't dispense...

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