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Whirlpool GD5DHAXVY Support Question

Whirlpool GD5DHAXVY Support Question

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Question posted by gamoore on February 27th, 2011

Problems With Ice/water Dispenser

We are having an issue with our ice dispenser. Snow-like  ice is collecting where the ice container meets the freezer wall causing freezing that then slowly defrosts and  drips down the outer fridge door. Any solutions to this problem?

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Related Whirlpool GD5DHAXVY Manual Pages

User Instructions - Page 1

... a problem not ...and on the inside wall of the refrigerator compartment. This symbol...REFRIGERATOR USE 5 REFRIGERATOR CARE 9 TROUBLESHOOTING 10 ACCESSORIES 12 WATER FILTER CERTIFICATIONS 12 PERFORMANCE DATA SHEETS 13 WARRANTY 15 SÉCURITÉ DU RÉFRIGÉRATEUR 17 INSTRUCTIONS D'INSTALLATION 18 UTILISATION DU RÉFRIGÉRATEUR 21 ENTRETIEN DU RÉFRIGÉRATEUR 25...
User Instructions - Page 2

...doors from your old refrigerator. ■ Keep flammable materials and vapors, such as gasoline, away from refrigerator. ■ Use two or more people to move and install refrigerator. ■ Disconnect power before installing ice maker (on ice maker kit ready models only). ■ Use a sturdy glass when dispensing ice... glass shelves or covers with warm water when they will sit for cleaning ...
User Instructions - Page 3

... listed here. Do not use an extension cord. IMPORTANT: ■ All installations must meet local plumbing code requirements. ■ Use copper tubing and check for the water line connections. 1/2" (1.25 cm) 2" (5.08 cm) NOTES: ■ It is recommended that a separate circuit serving only your refrigerator has an ice maker, allow extra space at the top.
User Instructions - Page 4

... compression nut onto outlet end with the refrigerator is not long enough, a ¹⁄₄" x ¹⁄₄" (6.35 mm x 6.35 mm) coupling is required to the valve inlet using a compression nut and sleeve as shown. Attach the copper tube to operate the water dispenser and ice maker. This will help avoid damage to...
User Instructions - Page 5

... settings should be sure they are 0°F (-18°C) for the freezer and 37°F (3°C) for 30 seconds or more turns. Unplug refrigerator or disconnect power. 2. Bulb B. Turn shutoff valve ON. 5. Tighten any settings. See "Prepare the Water System" or "Water and Ice Dispensers." To turn off . When the backlight is firm. ■ Wait at...
User Instructions - Page 6

... air enters the refrigerator while the door is desired at the same time. Door Ajar Alarm The Door Ajar Alarm feature sounds an alarm when the refrigerator or freezer door is open for 3 seconds. NOTE: To view Celsius temperatures, press the FILTER button when adjust mode is activated, the ICE and LIGHT buttons adjust the freezer compartment temperature. You...
User Instructions - Page 7

... against the water dispenser lever. 2. The dispensing system will change the applicable settings. Chilled door bin control ■ Slide the door chill control to the left to reduce the flow of humidity in some models) Depending on your model, you prefer by pressing the ICE button. Noise from the freezer is cooled to avoid "spot" freezing and can...
User Instructions - Page 8

...: You do so can cause damage to the ice container and the dispenser mechanism. ■ Do not store anything sharp to turn off . The dispenser light will remain in order to activate the ice dispenser. The display screen indicates when the dispenser is not necessary to break up the ice in the storage bin. Water softener chemicals (such as salt...
User Instructions - Page 9

...door liners or gaskets. Turn the cap counterclockwise to "GOOD" when the system is part of the same size, shape and wattage. REFRIGERATOR CARE Cleaning WARNING 3. Both the refrigerator and freezer sections defrost... bleaches or cleansers containing petroleum products on your refrigerator. Hand wash, rinse...the filter from your water dispenser or ice maker decreases noticeably, ...
User Instructions - Page 10

... water. water dripping on ? If the problem continues, call . See "Using the Controls." ■ New installation? Allow 24 hours following installation for the refrigerator to this reduction, you may run longer than your old model. Due to cool completely. heard when the water valve opens to NIGHT LIGHT or AUTO? See "Water and Ice Dispensers." ■ Is the dispenser...
User Instructions - Page 11

...; Questions remain regarding water pressure? Off-taste, odor or gray color in the ice bin? The ice dispenser will stop dispensing when the arm is held in too long? Close the door firmly. Use a plastic utensil to clear the delivery chute. ■ Has the wrong ice been added to enter refrigerator. Ice will not operate properly ■ Freezer door closed completely...
User Instructions - Page 12

... not operate properly ■ Freezer door closed completely? Allow 24 hours for water supply to water supply and turn water shutoff valve fully open. ■ Is the water pressure at least 30 psi (207 kPa)? The first glass of water after dispensing is connected to a water supply and the supply shutoff valve turned on the refrigerator? In Canada, call 1-800...
User Instructions - Page 13

... filter replacement requirements be carried out for cold water use only. ■ Do not use replacement cartridge T2RFWG2, part #4396841B. 2008 suggested retail price of the indicated substances in ... that you replace the filter. If the water flow to the water dispenser or ice maker decreases noticeably before 6 months have passed, replace the water filter cartridge more often. ■ These ...
User Instructions - Page 14

... you replace the filter. ■ The product is for cold water use only. ■ Do not use replacement cartridge T2RFWG2, part #4396841B. 2008 suggested retail price of $39.99 U.S.A./ $49.99 Canada. When...to the "Warranty" section for the Manufacturer's limited warranty. If the water flow to the water dispenser or ice maker decreases noticeably before or after the system. ■ Refer to the...
User Instructions - Page 15

... will pay for future reference. 15 Service calls to refrigerator or freezer product failures. 7. Expenses for travel and transportation for product... www.whirlpool.ca If you on the inside wall of consumables or cleaning products not approved by the ... or replace appliance light bulbs, air filters or water filters. Major appliances with published installation instructions. 11...

Whirlpool Knowledge Base Results

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  • Operating the dispenser controls (Measured Fill dispensing system control with a display screen) - Side by side refrigerator
    ... the refrigerator and freezer temperature controls. To stop once the desired volume has been dispensed. Dim: Press the Light button a second time to Fahrenheit, press the Filter Reset button a second time.  When both crushed and cubed ice. To view Celsius temperatures, press the Filter Reset button. To dispense water, press a sturdy container against the water dispenser pad...
  • Measured Fill feature - Side by side refrigerator
    ...For ounces, the default volume is ounces. To dispense water, press a sturdy container against the water dispenser pad, or place the container below . To stop dispensing before the selected volume has been dispensed, remove the container from the dispenser pad, or press the Water button a second time. Side by side refrigerator Low ice production - Identify the style which resembles your...
  • Measured Fill feature - Side by side refrigerator
    ... mode, you to turn off . If ice is 8 ounces with a minimum volume of 0.05 and a maximum of water will automatically turn the feature off the feature. Press Measured Fill to dispense a specified amoutn of water with the touch of water in ounces or liters. Press Container to select your refrigerator's control type, click here For style 1, using...

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