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Westinghouse SK-32H570D Support Question

Westinghouse SK-32H570D Support Question

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Question posted by pamelaquigley on June 20th, 2010

18g1w016 Factory Error Code

I turned on my Westinghouse tv/dvd combo and received the following error code - 18G1W016 FACTORY (white letters in a blue box).  I can not switch the mode from DVD to the TV using either the channel buttons or the 'TV' button.  It seems stuck in this mode with this message.  There is no dvd in the tv at present. There doesn't seem to be any info in the manual.  Please help

Requests for more information

Request from carlow911 on June 27th, 2010 2:52 PM
please send me more information

Current Answers

Answer #1: Posted by westytech on January 26th, 2011 1:36 PM
This answer was accepted by the poster of the original question.
westytech

Member since:
January 26th, 2011

Points: 14,640
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I know this is kind of late since you posted this a long time ago but if you still need this message removed from your TV please email me to [email protected], please provide me the model # as well as the TW# located on the back of the TV and I will make that box go away. 

Answer #2: Posted by wpd1029 on February 20th, 2011 10:31 AM
wpd1029

Member since:
February 20th, 2011

Points: 150
150
points
If you don't mind not having use of your DVD player, here is what I did to fix this issue on my TV. Now it works great again, but without the use of the DVD player.

Unplug your TV, lay it flat with the back panel facing up, with a phillips screw driver, remove all the screws and lift off the back panel. On the back side of the DVD are two connectors, unplug both of them. This cuts the power supply to the DVD player. Before reinstalling the back panel, Plug your cable or Sat connection to the TV, Plug in the power cord and test your TV.

If this fix works for you as it did for me, you just saved hundreds in repair costs.

Related Westinghouse SK-32H570D Manual Pages

User Manual - Page 3

...4. ANTENNA INSTALLATION SAFETY 6 5. DISC USAGE 7 SYSTEM TOUR 9 1. REMOTE CONTROL 12 INSTALLATION 14 1. CHANGING CHANNELS 23 4. ADJUSTING THE DISPLAY FORMAT 24 SETUP MENUS 25 1. SETUP MENU OPERATION 25 2. DVD SETUP MENUS 57 5. LCD TV BASE REMOVAL 63 APPENDIX B - ANTENNA CONNECTION 17 4. EXTERNAL DEVICE CONNECTIONS 19 5. SELECTING THE INPUT SOURCE...
User Manual - Page 5

... installed and used . This equipment generates, uses, and can be determined by turning the equipment off and on a desk or table, type SVT or SJT cord sets may be used in a residential installation. Observe the following measures: • Reorient or relocate the receiving antenna. • Increase the distance between the LCD TV and the receiver. • Connect the LCD TV to...
User Manual - Page 6

... sold with one wider than the other apparatus (including amplifiers) that they are not likely to be used , use the LCD TV near a motor or transformer where strong magnetism is generated. ・Do not attempt to note and follow all the safety and operating instructions in a fire or electronic shock. Circuit Overload Do not overload...
User Manual - Page 7

.../video cables, or power cord. ・If the LCD TV emits smoke, abnormal noise, or a strange odor, immediately turn it can be used for a long period of moisture. ・Do not place anything on the LCD TV that can cause liquid to www.wde.com ・contacting the Westinghouse Customer Service at (866) 287-5555. ・e-mailing...
User Manual - Page 8

... antenna or cable system is connected to the LCD TV, be located in wire to an antenna discharge unit, connection to improve. Turn off the LCD TV and wait for long periods of non-ammonia,...a clean, soft, lint-free cloth. IMPORTANT INFORMATION 4. Article 810 of the National Electrical Code, ANS/NFPA 70, provides information on proper grounding of the mast and supporting structure, grounding ...
User Manual - Page 11

English 1. PACKAGE CONTENTS 26"/32" LCD TV/DVD Unit SYSTEM TOUR Remote Control (with 2x AAA batteries) LCD TV/DVD Base Base Screws (4x) and Screwdriver (1x) Power Cord Quick Connect Guide User Manual Warranty Card 9
User Manual - Page 12

... disc slot. 10 SYSTEM TOUR 2. CH + / 4. Select the video source. TV CONTROLS English 1. VOL + / 3. During TV viewing, adjust the channel. In a menu screen, select an item. Toggles the power on and off. ... more to stop and return to the DVD root menu (if one is available) • Press and hold to go to play or pause playback. Eject Display the LCD TV setup screen. In a menu screen, ...
User Manual - Page 13

... the LCD TV to the audio out port (green) of a computer. 3. Service For service/maintenance purposes only. 2. AC In Connect the power cord from this output to an external video device with an analog signal such as a DVD player, game system, cable, or satellite box. 10. Composite Video Input 1/2 Connect to an external audio receiver...
User Manual - Page 14

... slot. Enable TV or HDTV as the input source. Enable HDMI 1 or HDMI 2 as the input source. Enable Composite 1 or Composite 2 as the input source. 10. Enable YPbPr as the input source. Favorite Switch to use this key. Go to save a new favorite channel. 11. Channel keys Key in the channel number. Enter Execute a channel entry. 13...
User Manual - Page 15

... the video playback backward. 26. Display the LCD TV setup screen. 13 Navigate through the on your digital TV provider Execute a command. Scan the video playback forward. 23. Fast reverse Skip to the previous chapter, track or picture. Guide 29. Info 20. Display the input source or channel information. Skip reverse 25. Skip to...
User Manual - Page 16

... the LCD TV. (4) Remove the protective plastic covering the LCD TV. (5) Grasp the two sides of the LCD TV and then pull it out of the carton box. (6) Remove the two bottom carton stabilizers from the LCD TV base. 14 English INSTALLATION 1. CAUTION: The LCD TV unit may be too heavy for one person to the unit. (7) Lay the LCD TV on a clear, flat...
User Manual - Page 18

... of 20 feet from children and pets. (6) When the remote control will not to be used batteries in cracking or leakage, which may result in accordance with local laws and regulations. (5) Keep batteries away from the LCD TV. 16 Make sure the (+) and (−) marks on the batteries match those inside the compartment...
User Manual - Page 19

When connecting the RF cable to the LCD TV (e.g. breaking of internal circuit). If tools are used, it may cause damage to the LCD TV, do not tighten F-type connector with any tool. F-type connector 75-ohm coaxial cable 17 ANTENNA CONNECTION Outdoor Antenna Connection INSTALLATION English ► NOTE: The F-type connector should be finger-tightened only. 3.
User Manual - Page 20

... is usually provided to the subscriber by using the TV's channel keys. If a channel is used. A position on the RF switch (not supplied): You can view the scrambled channels via the converter/ descrambler by the cable TV company. B position on the RF switch (not supplied): You can view all unscrambled channels by your cable TV company is necessary for easy cable...
User Manual - Page 23

... time, you will be prompted to turn on the LCD TV. INITIAL SETUP Press on the control panel or on a 120 VAC, 60 Hz power input voltage ONLY. IMPORTANT: The LCD TV works on the remote control to perform a channel scan. Turn off all connected devices before plugging in the power cord. 6. Use the ▲/▼ keys to a proper...
User Manual - Page 28

... 41 Power Mode 43 Autosource 43 Custom Label 44 FW Version 44 Reset All 45 Locks Page Rating Locks 46 Change PIN 51 DVD Locks 52 Reset Locks 52 Channels Page Channels List 34 Antenna Scan 35 Cable Scan 35 ► NOTES: • The screenshots used in this menu. For details on the current LCD TV settings...
User Manual - Page 37

You can perform an antenna or cable scan. CHANNELS Use the Channel sub-menus to view the channel list and to scan for available TV channels in your area. ► NOTES: • Make sure the antenna is properly connected to the LCD TV tuner before you access this sub-menu to view the list of the options, select Done...
User Manual - Page 39

.... However, this feature is also useful for viewing DVD titles. • CC availability and content is dependent on your TV provider and may vary across channels and TV programs. 37 As the video plays, text captions are deaf or hard of TV programs. Access the DVD | Subtitle sub-menu to configure the LCD TV operational setup and view the...
User Manual - Page 59

... Select to cycle through the available options. Select a Repeat mode to select an option: Stereo or LT/RT. When enabled, loading a disc when the LCD TV is turned off . Select the audio language for DVD playback. This option will take precedence over the DVD playback settings of your LCD TV. Select Yes on the remote control. ► NOTE...
User Manual - Page 64

... colors (red, green or blue) are properly inserted. ・The batteries may not be compatible with the LCD TV. Go to page 7 for a list of compatible disc and file formats. ・Make sure the DVD input mode is selected. ・The disc may be muted, press or the Vol+ key to turn on the volume on...

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