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Western Digital WDBPUF0000NBK Support Question

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Question posted by djwolken on February 6th, 2015

Products.wd.com/docs

I have connected the power source and connected the HDMI cable tp both terminals. I then plugged in my external hard drive with movies loaded via the USB connection. I selected source with my regular TV remote. I get “no signal” prompt on the screen. What should my next step be in order to see the hard drive and select a movie? Do I need to use the supplied remote?

Current Answers

Answer #1: Posted by Autodiy on February 6th, 2015 10:28 PM
This answer was accepted by the poster of the original question.
Autodiy

Member since:
May 23rd, 2014

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the hdmi is not connected correctly, we cannot give you the connection instructions as we do not have your tv model number. follow the instructions given to you by the tv manual on how to connect the hdmi.


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Related Western Digital WDBPUF0000NBK Manual Pages

Quick Install Guide - Page 1

... obsahu a službám. HDMI TV または HD TV HDMI HD TV 具有 HDMI HD 带 HDMI HD Technical Support Services http://support.wd.com www.wd.com If you encounter problems with HDMI or composite video input. WD TV Remote and WD Discovery are registered trademarks of Western Digital Technologies, Inc. All rights reserved...
Quick Install Guide - Page 2

...registered trademarks & DTS 2.0+Digital Out is intended for home and other limited viewing uses only unless otherwise authorized by copyright protection systems and the picture will be affected by Rovi Corporation. or Router sold separately Ethernet cable sold separately WD TV Remote™ App WD Discovery™ User Manual http://products.wd.com/docs Manufactured under license under...
User Manual - Page 2

i Table of Contents 1 Important User Information 1 Important Safety Instructions 1 WD Service and Support 2 Recording Your WD Product Information 3 Registering Your WD Product 3 Accessories 3 2 Product Overview 4 3 Features and Functions 7 Features 7 Connections 9 LED Indicator 10 Remote Control 11 4 Getting Started 14 Package Contents 14 Installation Requirements 14 Operating ...
User Manual - Page 7

... (RMA), RMA Status, and Data Recovery Information. „ Knowledge Base - Accessing Online Support Visit our product support website at http://support.wd.com. Download drivers, software, and updates for your thoughts and connect with WD technical support. North America English Spanish Mexico 800.ASK.4WDC (800.275.4932) 800.832.4778 001 8002754932 Europe (toll...
User Manual - Page 8

... be required when requesting technical support. WD TV Media Player User Manual Recording Your WD Product Information In the following table, write the serial and model numbers of your first telephone contact with WD technical support. The 30-day period commences on page 205 for your WD product online at http://register.wd.com. Go to "Device Registration" on the...
User Manual - Page 9

... live and recorded shows on any TV at www.wd.com. Now, WD TV is especially great for purchasing a WD TV media player. Plus, prioritize all your media on your TV. And, you to set up and running in virtually any source - So easy to access your Slingbox and cable service from any file format. WD TV Media Player User Manual 2 Product Overview Thank...
User Manual - Page 13

Plug-and-Play USB 2.0 Support* „ USB storage device with a USB connector „ Portable media players with USB connector „ Digital cameras/camcorders with USB connector *For a list of tested, compatible USB devices, see Article #5688 in our knowledge base at http://support.wd.com. For example, the media player automatically switches to HD mode when it is connected through an HDMI cable....
User Manual - Page 14

... to reset to your TV's HDMI port (HDMI cable sold separately). Use a fine-tipped stylus or the unfolded end of compatible removable storage devices, portable media players, and digital cameras with USB connectors. Connections WD TV Media Player User Manual Item 1 2 3 4 5 6 7 8 12 3 4 5 6 7 8 Component USB port 1 Reset button (bottom of device) Power jack S/PDIF (optical) audio...
User Manual - Page 22

... the user interface opens. Check the user documentation of your TV to 1080p. Plug an HDMI cable into the HDMI port on the media player. 2. WD TV Media Player User Manual HDMI Video and Audio (High Definition) HDMI combines high-definition video, multi-channel audio, and inter-component control in a single digital cable. GETTING STARTED - 17 If it is detected, the splash screen...
User Manual - Page 25

WD TV Media Player User Manual Step 3 - My Book® external hard drive (sold separately) 2. Select Submit, then press OK. Press OK to start media playback. Use the navigation buttons to select the content you wish to access, then press OK to close the error message. Connecting a USB Device (Optional) The media player has two USB ports that support playback from...
User Manual - Page 34

... computer. view and play back your digital media content stored in your digital media collection over the local network. „ Access network attached storage - Accessing Media Content Once the media player has an active network connection, you have a USB drive attached or have added a network attached storage drive to select Select Content Source , then press OK. 3. It only appears...
User Manual - Page 40

... Yes. FINDING YOUR CONTENT - 35 A message appears asking whether you need for instructions on how to install WD Discovery. 5. Click WDTV in the WD Discovery screen. Available drive letters are mapped as network drives automatically. Connect the USB hard drive you want to the main page. Refer to Windows Help for the file transfer to your computer. 3. Download...
User Manual - Page 44

WD TV Media Player User Manual Moving Files Between the Media Player and a Mac Computer 1. Open a Finder window. 4. Your media player is enabled. Locate the file(s) you need for the file transfer to display its contents. 7. Important: Be sure to update your operating system to your operating system. Connect the USB hard drive you intend to Apple...
User Manual - Page 104

... XM programming you love. Share your status, photos, videos, and your TV. „ Flixster™ - Watch the latest theatrical movie trailers and get critic reviews from the world's weather authority. „ Deezer™- 13 Internet Services WD TV Media Player User Manual Important: A broadband Internet connection (e.g., DSL or cable) is available in US only. „ Picasa - Enter...
User Manual - Page 202

... media player to Manual. 2. SETUP AND ADVANCED FEATURES - 197 WD TV Media Player User Manual Wireless Display (Miracast) Miracast is a video streaming specification created by the Wi-Fi Alliance that display on your device. 4. Browse the web, watch movies in our knowledge base at http://support.wd.com. Select 'WDTV' from your source device such as an HDTV.
User Manual - Page 215

...sure the media player's AC power adapter remains connected during the update process can improve support for media file playback and includes bug fixes and product enhancements. This chapter describes ...product at http://register.wd.com. For more information, refer to the "Common Error Messages" on page 64. See "Updating Firmware" on page 216 for possible corrective action. 17 WD TV...
User Manual - Page 217

... http://support.wd.com and download the latest firmware update file for the media player. 2. Follow steps 1-4 under "To update the firmware automatically:" on page 211. WD TV Media Player User Manual Manual To update the firmware manually: 1. Using an unzip utility, extract the zip file contents to the root directory of a USB device connected to...
User Manual - Page 230

... compliance of warranty, check the warranty expiration (serial number required) via http://support.wd.com. APPENDIX - 225 If it is subjected to the following National regulations and may be defective, you will be returned to you at Western Digital Europe. WD TV Media Player User Manual Cet appareil n'est destiné qu'a` des adaptateur compatibles...
User Manual - Page 232

... extent permitted by applicable law; To conclusively establish the period of the Product to address it before returning this warranty are responsible for Product return. Western Digital Technologies, Inc. 3355 Michelson Drive, Suite 100 Irvine, California 92612 Phone: 949-672-7000 E-mail: support@wd.com GNU General Public License ("GPL") Firmware incorporated into this warranty. and...
User Manual - Page 241

...191 thumbnail mode 190 digital camera support 91 display...video player 143 Play To 7 playlist supported formats 218 videos, playback 65, 81 power AC connector 9 cable connection 15 LED indicator 10 power button 45, 47 turn on 18 product accessories 3 obtaining service 225 overview 4 recording information 3 registration 3 WD TV... 204 store demo mode 204 select content source local storage 31 login 33 ...

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