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Vtech CS6219-2 Support Question

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Question posted by lasiters on April 22nd, 2013

Dtect 6.0 Base Lights Off/on Button And In Use Indicator Won't Stop Flashing.

I have plugged and unplugged from electrical , removed and replaced batteries, what else might work? Handset either says 'Not available or out or range" or 'No power to base".

Current Answers

Answer #1: Posted by jamesbatic on June 13th, 2013 7:55 AM
This answer was accepted by the poster of the original question.
jamesbatic

Member since:
June 13th, 2013

Points: 1,100
1,100
points
I had this problem and it turned out the phone jack was bad.  Try another phone (if you have one) in the same jack, or try the "problem" phone in another phone jack.

Related Vtech CS6219-2 Manual Pages

User Manual (CS6219-2 User Manual) - Page 2

...and operation of products that save energy and help protect our environment. Used under license. This manual has all the feature operations and troubleshooting ...most T-coil equipped hearing aids and cochlear implants. Before using this logo have reduced noise and interference when used with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines. In Canada...
User Manual (CS6219-2 User Manual) - Page 3

... 12 Call waiting 12 Find handset 12 Chain dialing 13 Multiple handset use 14 Intercom 14 Answer an ...Handset display screen messages 27 Handset and telephone base indicators 29 Battery 30 Expand your telephone system 31 Add and register a handset (optional 31 Replace a handset 32 Troubleshooting 33 Important safety instructions......38 Operating range 39 Maintenance 39 About cordless...
User Manual (CS6219-2 User Manual) - Page 4

... and charger adapter (1 for CS6219-2, 2 for CS6219-3 and 3 for CS6219-4) Telephone line cord Telephone base power adapter Battery (1 for CS6219, 2 for CS6219-2, 3 for CS6219-3 and 4 for CS6219-4) Battery compartment cover (1 for CS6219, 2 for CS6219-2, 3 for CS6219-3 and 4 for CS6219-4) Telephone base User's manual To purchase replacement batteries or power adapters, visit our website at...
User Manual (CS6219-2 User Manual) - Page 6

... screen shows PLACE IN CHARGER and flashes. Battery has enough charge Charge until the screen shows LOW BATTERY (about one hour). Plug the battery securely into place. 5. To purchase replacement batteries, visit our website at least 16 hours before use , place the handset in use. 1. In Canada, go to remove. 2. Battery indicators Battery status Action The screen is charged...
User Manual (CS6219-2 User Manual) - Page 7

... started Installation options Your telephone base is ready for table top use the provided wall bracket to connect with a standard dual-stud telephone wall mounting plate. Route the telephone line cord (or DSL filter) through the wall bracket hole. Plug the telephone line cord (or DSL filter) into a power outlet not controlled by a wall...
User Manual (CS6219-2 User Manual) - Page 9

... the listening volume. (Speakerphone) Press to switch between speakerphone and handset. /FLASH Press to make or answer a call log entry. While dialing or entering numbers into the directory, press and hold while the telephone is not in use to erase the missed calls indicator. MENU/SELECT Press to select an item, or save an...
User Manual (CS6219-2 User Manual) - Page 10

VOICEMAIL light Flashes when you have new voicemail, a service offered by your telephone company. FIND HANDSET Press to page all system handsets.  Getting started Telephone base layout IN USE light Flashes when there is an incoming call, or another telephone sharing the same line is in use . On when the handset is in use .
User Manual (CS6219-2 User Manual) - Page 13

... menu when the DIRECTORY handset is not in use . 2. Telephone settings Clear voicemail If you subscribe to voicemail service offered by pressing MUTE/REMOVE. Use the clear voicemail feature when the telephone indicates that when you have accessed your voicemail service. Press MENU/SELECT to new messages with the last digit flashing. 800 3. Press or to...
User Manual (CS6219-2 User Manual) - Page 14

... hold REDIAL/PAUSE to backspace and delete; Volume During a call Press /FLASH, or any of the dialing keys (0-9, #, *). Answer a call , press VOL or VOL to switch between speakerphone and normal handset use. Telephone operation Make a call Press OFF/CLEAR or put the handset in hours, minutes and seconds). You hear a dial tone. 2. Dial the...
User Manual (CS6219-2 User Manual) - Page 15

... an incoming call while you are on the telephone base. 12 PHONE 0:00:00 MUTED MUTE Ringer mute When the telephone is ringing, press OFF/CLEAR or MUTE/REMOVE to page all system handsets. 1. Press FIND HANDSET on the handset. During a call, press MUTE/REMOVE on the telephone base. Find handset Use this feature to temporarily silence the ringer without...
User Manual (CS6219-2 User Manual) - Page 16

Press MENU/SELECT twice to dial the displayed number. Press MENU/SELECT to select >DIRECTORY. 2. Chain dialing can be useful when accessing numbers other than phone numbers (such as bank account information or access codes). Press MENU/SELECT to select. 3. Press MENU/SELECT to dial the displayed number. To access a number ...
User Manual (CS6219-2 User Manual) - Page 32

...Telephone base lights IN USE Flashes when there is an incoming call log entries. On when the handset is in use . SPEAKER Speakerphone is in use . Solid when the battery is muted. Handset icons MUTE NEW NEW VOICEMAIL Microphone is fully charged. 29 Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use . Flashes when the battery is...
User Manual (CS6219-2 User Manual) - Page 34

... the handset, remove the handset from the telephone base and place it back in the telephone base or charger. For instance, if the telephone system already has HANDSET 1 and HANDSET 2, the new registered handset is assigned a number that shows on the handset screen after a few seconds, remove the handset and place it takes about four seconds (until the red IN USE light on...
User Manual (CS6219-2 User Manual) - Page 35

... the IN USE light is in use. 32 All system handsets show NOT REGISTERED when the de-registration completes. Pick up the registered handset and then press /FLASH. 2. Appendix Replace a handset If you want to replace a handset or re-assign the designated handset number of the instructions on this page before you begin. To reset: 1. Unplug the power from the telephone base, then plug it...
User Manual (CS6219-2 User Manual) - Page 36

... minutes to charge the handset before PLACE IN CHARGER or LOW BATTERY appears on . • Remove and reinstall the battery, then charge for recharging. • Remove and re-install the battery and use . • Make sure the power adapter is securely plugged into the telephone base and the telephone wall jack. • Unplug the electrical power to The charge light is off in Canada...
User Manual (CS6219-2 User Manual) - Page 38

... might apply). • Eliminate any background noise. It might be out of range. • Reset the telephone base by unplugging the electrical power to the telephone base. The filter prevents noise and caller ID problems caused by a wall switch. • Move the handset closer to the base. Appendix Troubleshooting I am using the cordless handset. • The handset might be out of...
User Manual (CS6219-2 User Manual) - Page 39

...use equipment compatible with the caller ID service. • The caller ID information shows after the first or second ring. • If you subscribe to work on the cordless handset and the keys do not work. • Make sure the telephone line cord is plugged... wall jack and plug in securely. Plug in the wiring or local service. Contact your cordless phone. The telephone does...
User Manual (CS6219-2 User Manual) - Page 41

...removing parts of the telephone base and handset are provided for cleaning. 4. When the power supply cord or plug is subsequently used...Unplug this product, but take it is in a vertical or floor mount position. Do not use liquid or aerosol cleaners. This product should not be placed in the back or bottom of the telephone base or handset other than cordless) during an electrical...
User Manual (CS6219-2 User Manual) - Page 43

... Nickel-metal hydride rechargeable batteries: Dispose of these batteries at the end of their useful lives, when taken out of service within range of cordless telephone conversations as being as private as rings, bracelets, and keys. The electrical outlet should not think of the cordless handset. Observe proper polarity between the telephone base and the cordless handset by radio waves, so...
User Manual (CS6219-2 User Manual) - Page 50

Index S Save a call log entry to the directory 24 Search the directory 19 Share an outside call 15 Speakerphone 11 Store a directory entry 17 Store from redial 17 T Technical specifications 45 Telephone base installation 2 Telephone base lights 29 Transfer a call 15 Troubleshooting 33 V Volume 8, 11 W Wall mount installation 4 Warranty 41 47

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