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Vtech 5831 Support Question

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Question posted by cshuffman49921 on January 17th, 2014

Message Waiting On Screen Of Handset

My phone sets have recently gotten "Message Waiting" on the screens, and I can't get rid of it. How do I get it off?

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Related Vtech 5831 Manual Pages

User Manual - Page 3

... conferenced on a call, while two other extensions can be talking internally, using your phone to the store. If you have questions about this product, or if you're having difficulty with the VT5831 cordless telephone. To order additional system Handsets (model# VT 5820), battery packs, or headsets, call 1-800-267-7377 3 Introduction The VT5831...
User Manual - Page 5

Soft Keys 10. Microphone 5 Headset Jack (2.5mm) 4. Speakerphone 7. LCD Display 9. Off (Clear) 12. On (Flash) * 5. Message Waiting LED 12 13 8. Sound Select 13. Antenna 2. Volume 11. Dialing Keys (0-9, , #) 6. Earpiece 3. The Handset Layout 1 7 2 8 9 3 10 4 11 5 6 1.
User Manual - Page 6

In Use 5. Redial 8. Speaker Phone * 13. Spare Battery Drawer 18. Spare Battery Release 6 Flash 6. Intercom 11. DC Connector 17. Hold 7. Volume Keys 15. Mute 9. Dialing Keys (0-9, , #) 14. Clear 4. Messages LED 10. The Base Unit Layout 1 9 2 10 3 4 11 5 12 6 13 7 8 14 15 17 18 16 1. Antenna 2. LCD Display 3. Soft keys 12. Telephone Jack 16.
User Manual - Page 8

... message is displayed : • The Handset seems completely dead, the LCD is not already charged, place the Handset in...phone. Remove the battery cover by sliding it will be sufficient. As you first receive your VT5831 cordless telephone is powered by a rechargeable battery pack. Charging of the Handset Battery Pack The Handset of Battery Pack in the following order: HANDSET 2, HANDSET...
User Manual - Page 9

...VT5831 is charged press ON on the Handset display, and you will hear dial tone. See BASE SETTINGS for your Base Unit and Extension Handsets away from heat sources and sunlight....central location for details. Connecting to overheat. 4. The Phone icon will appear on the Handset. IMPORTANT: FOR MAXIMUM PERFORMANCE OF YOUR CORDLESS TELEPHONE SYSTEM: 1. Do not open or mutilate the battery...
User Manual - Page 13

..., press MENU B. The Base screen will hear confirmation beeps from its Charge Cradle; NOTE: The 15-digit BASE ID Code may contain numbers and characters, such * as described in idle (OFF) mode) A. GETTING STARTED Registration and Operation Your VT5831 Handset comes registered to DISPLAY BASE-ID C. Press OK. Wait approximately 15 to a different...
User Manual - Page 15

... compartment. Service must be subscribed to indicate that you have new voicemail messages. BASIC OPERATION Handset LEDs LED Description Handset and Base Indicators Message Waiting • Blinks to indicate that you have new voicemail messages. LED Description Messages In Use Speaker Phone • Flashes to through your local telephone company • Lights when line...
User Manual - Page 18

...it (03:56, for incoming Caller ID to set the time on your VT5831: • At the Handset, press MENU, scroll down to confirm the setting. NOTE:You can also wait for example) • If you make a ...Set Time To set the clock, rather than setting it manually. 18 Press the OFF/CLEAR key to step back through the menu, Press and hold the OFF/CLEAR key to immediately return to the idle screen...
User Manual - Page 19

... phone (Caller ID). Due to regional incompatibilities, Caller ID information may intentionally block their name and phone number from being sent. 19 NOTES ABOUT CALLER ID & CALL WAITING CALLER... with a Call Waiting alert signal (Call Waiting Caller ID).With Call Waiting Caller ID, the Caller ID data is also capable of these steps: 12 9 3 6 • At the Handset, press MENU, ...
User Manual - Page 29

... Name/Number, locate the entry you want to edit. • Press the EDIT softkey twice. The Handset will display: • Press NAME or NUMBER, depending on which you want to edit. • .... When finished press the SAVE softkey. To exit without saving press OFF. • When finished the screen will display: • To delete this record, press THIS. • Press the DEL softkey. The...
User Manual - Page 32

... (or SPEAKERPHONE) key. To return to place a call on hold . The SPEAKERPHONE LED will graphically display the four modes. The phone will display CALL ON HOLD when a call is preset with services such as Call Waiting. Note: Both the Handset and Base will display CALL ON HOLD RING BACK! No frequency enhancement (Your...
User Manual - Page 34

...Handset upright on steadily, and EXTENSION IN USE will be replaced by a fully charged spare battery. the phone icon will remain on a table or desktop and have new, unplayed messages in your voicemail, a Visual Message Waiting...is in HANDSET AND BASE OPERATION. When a parallel set is currently being used by a parallel set (a telephone device other than the VT5831 on the screen. If ...
User Manual - Page 35

...; Press MENU. If the indicators remain on hold . • Press OFF (on the Handset) or INTERCOM (on the Base) • Press ON (on the 'destination' Handset or SPEAKER PHONE (on the Base) to pick up to place your new messages, the Message Waiting indicators will now be displayed in the Base Unit charger (if applicable). The...
User Manual - Page 36

... securely. Connect the plug on the Headset cord to limit the effect of the VT5831 Handset. The plug should snap securely into place. Headset Operation Your VT5831 cordless telephone is connected to the cordless Handset, the microphone on the Handset will be muted. Belt Clip The VT5831 is compatible with an optional accessory Headset for...
User Manual - Page 37

... or shower. Do not use excess water or cleaning solvents of any kind. Do not use the Handset outdoors in water. Clean it gets wet. Do not install your Base Unit should retain its luster ...harmful to ship it with wet hands. Maintenance Taking Care Of Your Telephone Your VT5831 cordless telephone contains sophisticated electronic parts, so it must be damaged if it only with a soft cloth...
User Manual - Page 38

... may be out of the other phones. 38 ADDITIONAL INFORMATION In Canada, call VTECH Communications at 1-800-267-7377. If the 'LOW BATTERY' message is in your telephone line to ... or local service. Contact your phone, the suggestions below should solve the problem. If you have the ringers activated. To set the ringer, see HANDSET SETTINGS and BASE SETTINGS. • Make sure the ...
User Manual - Page 39

... been set to be responding normally, then try putting the Handset in . You Hear Noise In The Handset, And None Of The Keys Or Buttons Work • Make sure the power cord is plugged in the cradle. Wait a few minutes. 4. Disconnect the power to the Base. 5. You Hear Other Calls While Using Your Phone •...
User Manual - Page 44

... number only signifies that Industry Canada approved the equipment. This is 0.1. Notice: The Ringer Equivalence Number (REN) for this product is equipped with a corded or cordless handset, it is registered for use in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product has memory dialing locations...
User Manual - Page 47

... 46. 1. Connecting power to phone line 9. Connecting to Base Unit/Handset Charger 8. Wall Mounting 12. Handset Icons 15. Soft Menu Functions 16. Handset Menu 18. Ringer Volume 22... Feature 11. Handset LEDs 15. Handset Settings 22. Vibrate Control 22. To Delete a Number/Name 29. How to Adjust The Handset Volume 31. Mute Function 32. Message Waiting Indication 35....
User Manual - Page 48

... 42 Flash 32 Handset Layout 5 Indicators and Icons 14 Menu 18 Settings 22 Headset Operation 36 Hold 32 In Case of Difficulty 38 Intercom/Page 33 Keypad Tone 23, 25 Language 23, 25 Line in Use Indication 34 Low Battery Tone 22 Maintenance 37 Making Calls 30 Memory 26 Message Waiting 34 Mute 32...

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