Vonage VDV21-VD Support Question
Vonage VDV21-VD Support Question
Find answers below for this question about Vonage VDV21-VD.Need a Vonage VDV21-VD manual? We have 1 online manual for this item!
Question posted by bhgyan on May 19th, 2012
I Have Vonage Vdv21-vd It Is Not Working.display Powering Up Is Coming On Scree
Vonage VDV21-VD is not working. A display "Powering up" is displayed on the screen.How do I fix this problem. Currently I am in India.Can you provide address of the customer care centre.
thanks
bhushan
Current Answers
Related Vonage VDV21-VD Manual Pages
User Guide - Page 4
... is happening.
If your Vonage service at www.vonage.com/tos. From power-up through everyday use , error messages are provided during power-up and use it is ready for you to view your computer or LAN.
•
icon indicates that you can tell the
status of your V-Portal encounters a problem during power-up or use , the...
User Guide - Page 14
... other green port. Vonage customer care agents are required to place a call Vonage at www.vonage.com/tos.
In ...address bar of the V-Portal? Try other green port. Check to see if you 'll see this rare problem. You might see the Phone icon displayed on the Vonage website, please visit www.vonage.com/activate to activate it and sign up PPPoE, refer to the complete instructions provided...
User Guide - Page 15
...Vonage at www.vonage.com/tos. For phone cord recommendations, see this rare problem. Plug phone directly to green port 1.
View the Terms of your home wiring, consult a professional electrician or telephone technician. Contact Vonage customer care...using Vonage service when the Phone 1 icon displays. Disconnect the phone cord from the traditional telephone company. Vonage V-...
User Guide - Page 17
...Vonage service when the Phone 1 icon displays. To resolve the problem:
1. Start using Vonage service when the Phone 1 icon displays.
• If you know each of your phones and phone cords are in your V-Portal. Note: You will not be a short in good working condition, plug the working... wiring in your home, fix the short in working order typically resolves the problem.
• If you ...
User Guide - Page 19
.... If you would still like to fix your phones are using Vonage service when the Phone 1 icon displays.
To resolve the issue:
1. to make or receive calls on hook.
This message displays if the handset of any phone line, there is running .
3. Note: You will ring when a call comes in many geographic areas.
View the...
User Guide - Page 21
... cases, it -yourself advice on Warranty, Remedy and Liability. Contact Vonage customer care. Note: You will not be connected to green phone ports 1 and 2. Plug known good phones using Vonage service when the Phone 1 and 2 icons display. For FAX Machines: You might also see this problem. Disconnect cables from the traditional telephone company.
Disconnect the phone...
User Guide - Page 23
...on hook). 2. Note: You will ring when a call comes in your phones are using Vonage service when the Phone 1 and 2 icons display. If you power up securely (on Phone Port 1 or 2 during the ...one at www.vonage.com/tos.
Pay particular attention to determine if the error has been corrected. Vonage V-Portal User Guide
4. If you can connect to fix your home wiring, Vonage offers a ...
User Guide - Page 27
...like to use will be displayed. Want the latest weather forecast but can't remember the number for this free Vonage feature, simply use will be displayed.
See 1-700WEATHER for any ...Line 2) > Weather. Simply use the V-Portal Easy Dialing menu to place calls to Vonage's 511 Traveler Information, powered by AccuWeather.com. Simply pick up your phone's handset to place the call is ...
User Guide - Page 33
..." or "Best." If you might want to adjust the upstream bandwidth used for Vonage calls, use this setting.
This problem, though rare, is used for uploading from a computer connected to the V-Portal...(Internet Service Provider) for phone calls.
If you use . The test will display in the following format:
IP Address xxx.xxx.xxx.xxx Subnet Mask xxx.xxx.xxx.xxx Default Router xxx.xxx....
User Guide - Page 44
... down list. The following screen will be used. From the home page click on Warranty, Remedy and Liability. If no additional configuration to use different IP Addresses for every device connected to the router, then your router uses DHCP. We recommend using the default value unless your ISP or Vonage Customer Care has asked you had previously...
User Guide - Page 45
... attention to make calls when you setup your ISP or Vonage Customer Care has asked you should be patient and wait until the V-Portal completes its startup sequence. When you see the phone icon. )
** MTU stands for Maximum Transmission Unit. Static IP Address A Static IP Address, as your connection type unless of these values should...
User Guide - Page 46
... it drops packets from your ISP for Maximum Transmission Unit. Please check with your ISP: o IP Address o Subnet Mask o Default Gateway o Primary DNS o Secondary DNS • Enter the MTU Size**(optional...largest packet that can be used . We recommend using the default value unless your ISP or Vonage Customer Care has asked you see the phone icon. )
**MTU stands for the MTU setting used on...
User Guide - Page 47
...value unless your User Name and Password to configure the PPPoE connection. Log in router, then choose DHCP as your ISP uses a PPPoE connection. From the home ...Vonage Customer Care has asked you will be used by visiting the Vonage website at the default setting of Enable. • Specify a Keep-Alive Period - We recommend leaving this information you to access your ISP provider...
User Guide - Page 48
... time. Now, using the default value unless your ISP or Vonage Customer Care has asked you to change it can be used to create ... MTU setting used . Local Network Setup
In addition to providing up to 48 Section 11 which type of Internet connection ...similar to the following:
You can think of your Vonage V-Portal also has integrated router functionality built in the V-Portal is unable to ...
User Guide - Page 52
...addresses, parental controls, and network options. It's working great - The file will be a need to perform a hard reset on resetting your configuration. You will be re-entered after a hard reset. It all the router...of Vonage's Customer Care team. We recommend you need to perform a hard reset of the settings that city. Typically the only reasons you may be displayed:...
User Guide - Page 54
... or voice service.
Although not required, we come to the advanced settings of Vonage's Customer Care team. All of your PC receiving a new IP address. Incorrectly changing these .
The eight sub-menu entries are re-directed or 'forwarded' to a different port and/or machine. This will stop working and need to be reassigned as an FTP...
User Guide - Page 76
....
• Ipsec PassThrough - View the Terms of Service by a member of Vonage's Customer Care team, we recommend not changing these values from the Internet. Pay particular attention to 76 Section 11 which is not logged in the URL. Vonage V-Portal User Guide
This screen gives you to configure the advanced networking features of the V-Portal...
User Guide - Page 83
View the Terms of Service by visiting the Vonage website at www.vonage.com/tos. Pay particular attention to prioritize. For example, your gaming documentation may provide information on which ports to 83 Section 11 which explains limitations on Warranty, Remedy and Liability. Vonage recommends that the Upstream Bandwidth setting remain in some cases information...
User Guide - Page 87
...Vonage's Customer Care Team.
FAQ The FAQ section contains all of the Web UI has four sub-menus. Vonage V-Portal User Guide
To delete a priority rule: 1. The Help section of the questions located throughout the Web UI in one place. Contact Information The Contact Information section provides...More information can be familiar with your Vonage Account and the Online User Manual for...
User Guide - Page 94
... quality if you to send call statistics to complete.
The following screen will take approximately 30 seconds to Vonage. A Vonage Customer Service agent might ask you to test your network with a series of the test will be displayed:
View the Terms of diagnostic tests that provide additional information that time. Select V-Support from the V-Support suite...
Vonage Knowledge Base Results
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Vonage Support - Vonage V-Portal Web User Interface
... This screen will be found here The Contact Information section provides information on which items of the V-Portal. Software Version : Displays the current version of the software your current IP address before resetting the V-Portal to prioritize. Possible values are defined, the final step is also a section dedicated to use . Possible values are arranged by a Vonage Customer... -
Vonage Support - Configuring Vonage Talk
... current ...provided headset. This will be able to work...provided by recording a short audio clip of anyone you will apply a 10X amplification to audio coming...screen of the microphone by a Vonage Customer Care agent. Vonage Talk uses the default audio device found on your V-Phone. You may want . When this box checked, you have problems.... To receive display confirmation messages, check... -
Vonage Support - What are the common Vonage V-Portal LCD error messages, and how do I resolve them?
...provided in your modem connection to Faulty phone or home wiring. Check to your phones for cable service. Contact Vonage customer care. If you still get an IP address from the traditional telephone company. Repeat Step 1 through the yellow Ethernet port, either directly or as a V-Portal, router...Phone Port 2, or if you power up your V-Portal in working order to the main LCD menu...
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