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Vonage VDV21-VD Support Question

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Question posted by luv2farm2002 on June 8th, 2013

My Vonage Vdv21-vd Just Stopped Working .

Has anyone else had a problem with this unit ? I am having a problem getting hold of Vonage for any kind of help with this...It just went blank .

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Related Vonage VDV21-VD Manual Pages

User Guide - Page 1

... printers. Just plug the blue Ethernet cable from the V-Portal into the yellow Ethernet (LAN) port of Service by plugging in single-port wired router supports your existing phones or fax machine. From the LCD Display messages to the color coded ports on Warranty, Remedy and Liability. Vonage V-Portal User Guide Getting to know...

User Guide - Page 16

...corrected. When the Phone 2 icon displays, start using Vonage service when the Phone 2 icon displays. Tip: You... phone cord recommendations, see this problem. If any handsets were off -hook.. To resolve the problem: 1. Start at the main menu...on Warranty, Remedy and Liability. You might see What kind of your VDV21 with your V-Portal. For phone cord recommendations, see ...

User Guide - Page 17

... cases, it with the existing telephone wiring in your home, fix the short in good working order by visiting the Vonage website at the main menu and choose System > Diagnostics > Test Phone Ports > Run Tests? To resolve the problem: 1. Pay particular attention to green port 2. If the V-Portal still displays this message if...

User Guide - Page 18

...time, and running . 3. For phone cord recommendations, see What kind of telephone cord should I use a standard two-wire phone cord... each of your phones and phone cords are in working order typically resolves the problem. • If you know are in the phone...: You'll typically use in good working condition, plug the working order by visiting the Vonage website at the main menu and choose...

User Guide - Page 22

...test is running. 3. Tip: You'll typically use in good working condition, plug the working order typically resolves the problem. • If you have your wall jacks and run the ... Start using Vonage service when the Phone 1 and 2 icons display. For phone cord recommendations, see What kind of your phones and phone cords are in good working order by visiting the Vonage website at the...

User Guide - Page 28

... to access government information and nonemergency services. Each Enhanced 411 call that you make is just 99 cents and gets you try to call 1-700-GREETINGS when someone else in your home or office is already using the Vonage phone line, a message indicating that the line is in use will be connected to...

User Guide - Page 30

... can I just missed a call is placed to return the call is placed. Note: If you've activated two phone lines on or off - With Vonage Do Not Disturb, you try to place the call is placed. Start at the main menu and choose Easy Dialing > Call Return. If you can I stop those annoying...

User Guide - Page 33

...'s main menu and choose System > Diagnostics > Test Bandwidth. The IP address, subnet mask, default router, and DNS servers will take approximately 30 seconds to the V-Portal, these settings may help diagnose the problem. Analyze your Vonage phone line but can help ! If bandwidth is not an issue for optimal voice quality. To display network information...

User Guide - Page 49

... which explains limitations on the Basic Setup tab and then choose the Local Network Setup sub-menu. Vonage V-Portal User Guide (In the diagram above, we show a computer connected to your V-Portal to work as a router. From the home page click on Warranty, Remedy and Liability. If not, follow the manufacturer's instructions to...

User Guide - Page 52

Vonage V-Portal User Guide addresses, parental controls, and network options. It's working... and reset all the settings you can have configured in to get online. Some of Vonage's Customer Care team. Save & Import Configuration So you've ... to do so by visiting the Vonage website at different locations. Typically the only reasons you use your router values. Examples of Service by a...

User Guide - Page 54

... the power comes back on your port settings may stop functioning. However, if you are re-directed or ...Vonage website at www.vonage.com/tos. The Advanced Setup section of these settings may need to a different port and/or machine. Although not required, we come to 54 Section 11 which explains limitations on Warranty, Remedy and Liability. Most users will stop working...

User Guide - Page 58

... identifies you will be displayed. When enabling this option with the ISP. Just as in a network including routers, cards, printers, gaming consoles and adapters have MAC addresses. It also ...allows them to register your MAC Address or you are installing your Vonage device behind your existing router, then there is no longer running software applications that use Port Forwarding. ...

User Guide - Page 82

... level for the application. 3. View the Terms of Service by visiting the Vonage website at www.vonage.com/tos. Pay particular attention to 82 Section 11 which explains limitations on the... IMPORTANT NOTE: These priorities are working from home and you are always secondary to have a priority of Medium. Click the Apply button. Novice Tab: Vonage V-Portal User Guide By default,...

User Guide - Page 87

... 11 which explains limitations on using and resolving problems with . In addition is arranged alphabetically and contains a quick index up front to quickly access your V-Portal. Click the Delete button. The three sub-menu entries are arranged by visiting the Vonage website at www.vonage.com/help . It is gives you a link to aid...

User Guide - Page 91

It works by sending a packet to 91 Section 11 which explains limitations on Warranty, Remedy and Liability. Vonage V-Portal User Guide Traceroute • V-Support &#... button and then choose the Diagnostics sub-menu. To perform a Ping test: Log in troubleshooting network problems. It not only determines whether your Local Area Network (LAN) connection using the Ping command. Ping is...

User Guide - Page 92

...8226; Click on Warranty, Remedy and Liability. You can stop the test at www.vonage.com/tos. The results of Service by visiting the Vonage website at any time by clicking on the Abort Test ...clicking on the Clear Test button. Pay particular attention to the remote device in the Results box. Vonage V-Portal User Guide • Enter the IP address you want to ping in the Target field....

User Guide - Page 100

... you're getting a dial tone. If yours does, you'll have to see What kind of the Vonage VPortal, and that traditional phone service uses. If the icon displays, be causing a problem. If the...access is blocked by Parental Controls, followed by visiting the Vonage website at www.vonage.com/tos. Why isn't the LCD backlight on the V-Portal LCD. Help! o If you have a dial tone, look for ...

User Guide - Page 102

.... from the V-Portal Web UI by visiting the Vonage website at www.vonage.com/tos. For your children's access to your ..., Remedy and Liability. For phone cord recommendations, see What kind of telephone cord should I play your favorite interactive games on... the V-Portal, not just a computer. Can I use a standard two-wire phone cord with the V-Portal's built-in router? Yes, you can ...

User Guide - Page 103

... display went blank. Vonage V-Portal...Vonage V-Portal Web User Interface" section ...Vonage at www.vonage....com/tos. Enter V-Configure.com into the address bar of the V-Portal and how can I do if I operate a Virtual Private Network (VPN) application behind the V-Portal? In extremely rare cases, the LCD display may go blank...Vonage website at 1-VONAGE-HELP... router settings...problems not covered ...

User Guide - Page 111

...PPTP is a protocol for a reply. Router A network device that use of Service by sending a packet to the IP address in your ISP. PPPoE is used as a bridge between a single sender and multiple receivers ...types of time that appears ("pops up window is an interface or connection. It works by visiting the Vonage website at the same time. Popup Window A pop up ") in question and...

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Vonage Support - Vonage V-Portal Web User Interface
.... You will enter vonage as a bridge between 5 and 8 alphanumeric characters. ...message will reboot. To get your V-Portal will need...47276;ones쟩t onto your router uses DHCP A DHCP connection ...Factory Defaults So you can help analyze the problem. Choose PPPoE as a...use Static IP Addresses. Just as interactive gaming, video... G roper. You can stop working great, now what your ...
Vonage Support - Vonage V-Portal Tips and Troubleshooting
...went blank. You can 't use any computer connected to your V-Portal through the V-Portal I install two or more help... a working electrical ...get a message stating that 's connected to the V-Portal, not just a computer. Vonage Caller ID Block gives you privacy protection whenever you 'll need to be causing a problem...routers are using the Reset button, press the Reset button and hold...
Vonage Support - Installation with the VTech IP8100
... Communications Inc. If you have a wireless router, place the base unit at least 3' away from working , try to a steady green. If the answer is working properly. Please wait until instructed to the... the handset batteries. If you just unplugged from your router to outdoors, and ensure that will know the batteries need to activate your router to avoid interference. NOTE: Use...