I Made A Reservation Yesterday But Did Not Get Confirmation

I made a reservation yesterday on triage for the ft lauderdale sonesta but never received a confirmation. I filled out the form, gave my credit card info and have till tomorrow to cancel. I need the itinerary info and whether or not I have a reservation.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by Odin on December 26th, 2017 1:29 PM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,690

1,100
points

Trivago's instructions follow (in boldface). Your reservation was made through one of Trivago's booking sites. Bear in mind that Trivago keeps no records of the transactions made through the booking sites and cannot access your booking.

You will need to contact the booking site you booked the hotel with to retrieve your confirmation. You can find the contact details of popular booking sites on trivago by clicking here. If you cannot remember which booking site you used, you can always search on trivago for the hotel and dates you booked to identify the booking site you made your reservation with. You may also be able to find more information by looking in your internet browser history for the day you made the booking. You can also try checking your credit card or bank statement, as the name of the booking site you made your reservation with may appear next to the outgoing payment.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.