Question posted by ljsheridan on May 9th, 2017
Need Hotel Confirmation
I went online and requested a hotel reservation for Sept. 14-17 2017 AT THE Belvedere Hotel, 319 W. 48th St. NYC. I haven't received a confirmation for the two-bed reservation I made for those dates. My name is Lois Sheridan. Please send a confirmation to me.
Current Answers
Answer #1: Posted by Odin on May 9th, 2017 3:59 PM
You seem to be confusing us, an independent help site, with Trivago. Trivago's instructions follow (in boldface). Your reservation was made through one of Trivago's booking sites. Bear in mind that Trivago keeps no records of the transactions made through the booking sites and cannot access or alter your booking in any way:
You will need to contact the booking site you booked the hotel with to retrieve your confirmation. You can find the contact details of popular booking sites on trivago by clicking here. If you cannot remember which booking site you used, you can always search on trivago for the hotel and dates you booked to identify the booking site you made your reservation with. You may also be able to find more information by looking in your internet browser history for the day you made the booking. You can also try checking your credit card or bank statement, as the name of the booking site you made your reservation with may appear next to the outgoing payment.
You will need to contact the booking site you booked the hotel with to retrieve your confirmation. You can find the contact details of popular booking sites on trivago by clicking here. If you cannot remember which booking site you used, you can always search on trivago for the hotel and dates you booked to identify the booking site you made your reservation with. You may also be able to find more information by looking in your internet browser history for the day you made the booking. You can also try checking your credit card or bank statement, as the name of the booking site you made your reservation with may appear next to the outgoing payment.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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