I Made The Wrong Booking In A Different Country . Can You Help

booked today ref no R1801719592crown Plaza My booking meant for Crown Plaza Reading in London UK so it is complete misunderstanding . can you help ? Email . [email protected]. I spent so many hours trying to contact you . So please correct the booking . mrs Dangoo

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Answer #1: Posted by Odin on December 24th, 2019 9:47 AM

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Odin

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(We're an independent help site not connected with Trivago.)

You need to communicate with the booking company. (Trivago keeps no records of the transactions made through the booking sites, and cannot access or in any way alter your booking.) To identify the booking site, you should be able to find its name on your booking confirmation email; or if necessary search on Trivago for the hotel name and dates for which you booked. You could also look in your browser history for the day on which you made the booking, or check your credit card or bank statement for the date of the payment. Good luck!

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