Toshiba Satellite P75-A7100 Support Question
Toshiba Satellite P75-A7100 Support Question
Find answers below for this question about Toshiba Satellite P75-A7100.Question posted by cew on November 12th, 2015
Win10 - Web Cam Not Working After Latest Patches Installed From Ms
Yesterday I got several patches from MS - today, the first time I tried to use the Web Cam on my P75-A7100 Toshiba Satellite, I get the message the camera does not exist. Cannot figure out how to get it back.
Current Answers
Answer #1: Posted by Odin on November 12th, 2015 9:45 PM
Odin
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April 10th, 2010 Points: 41,236,700
Member since:
April 10th, 2010 Points: 41,236,700
Toshiba's software is not compatible with the patched version of Win10. There may be an update you can install--see the contact information here: https://www.contacthelp.com/Toshiba/customer-service
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Answer #2: Posted by cew on November 13th, 2015 9:15 AM
cew
Member since:
November 12th, 2015 Points: 50
Member since:
November 12th, 2015 Points: 50
I discovered that I have to uninstall and re-install the camera and then change the settings to allow the application SKYPE to use the camera. I believe this is because there is a firmware issue with WIN10 and the Toshiba Satellite P75-A7100. This is not the first time the camera had stopped working but I did not have to uninstall/install the camera to get it working again. Will retain this information so I know what to do in the future.
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