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Toshiba Satellite C855D-S5105 Support Question

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Question posted by swrenzo on September 15th, 2014

The Laptop Will Not Go To Nothing Its Just Stuck On Recovery And Cant Get It Ou

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Answer #1: Posted by TommyKervz on September 15th, 2014 11:48 PM

This answer was accepted by the poster of the original question.

TommyKervz

Member since:
January 10th, 2013

Points: 17,776,843

1,100
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follow the nstructions below

1. remove the battery

2. Press and hold the power button for 20 to 30 sec

3. insert the battery and try again

Hope that is helpful.
Kervz at www.satechhelp.co.za

Answer #2: Posted by TechSupport101 on September 16th, 2014 10:47 AM

TechSupport101

Member since:
May 24th, 2013

Points: 12,171,325

100
points

Hi. This will normally happen following a corrupted Recovery Image. You can do the battery pull (with the AC adapeter removed) force shut down and retry before arranging recovery discs.

www.satechhelp.co.za

Related Toshiba Satellite C855D-S5105 Manual Pages

User Guide - Page 7

...bands. Industry Canada requires this device. The party responsible for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users of the 5.25 GHz to 5.35 ...carrying the CE-Mark in the Battery Directive (2006/66/EC), then the Si le matriel (ou son antenne d'emission) est installe a l'exterieur, il doit faire l'objet d'une licence. This ...

User Guide - Page 8

... and interfere with design engineers, suppliers, and other countries such as the United States. VCCI Class B Information Taiwan Article 14 Article 17 Unless approved, for recovery and recycling. Pb, Hg, Cd In the European Union, these symbols indicate that when the last end user wishes to discard this product. 8 chemical symbols...

User Guide - Page 20

... Adding memory (optional 45 Installing a memory module 45 Removing a memory module 51 Checking total memory 53 Recovering the Internal Storage Drive 54 Creating recovery media 55 Restoring from recovery media 57 Refresh your PC (with user's data 58 Reset your PC 60 Installing drivers and applications 63 Using the touch pad 64...

User Guide - Page 22

... Memory card reader 108 Inserting memory media 108 Removing memory media 109 Chapter 5: Utilities 110 Desktop Assist 111 Media & Entertainment 112 Tools & Utilities 113 Support & Recovery 114 eco Utility 115 Setting passwords 116 Using a supervisor password 116

User Guide - Page 23

... 120 Enabling/Disabling USB Sleep and Charge......122 Power supply mode settings 122 Function Key 123 PC Diagnostic Tool Utility 124 PC Health Monitor 125 Recovery Media Creator 126 Service Station 126 TOSHIBA Application Installer 127 Chapter 6: If Something Goes Wrong 128 Problems that are easy to fix 128 Problems when...

User Guide - Page 33

To do this properly, the notebook needs to be at the keyboard. ❖ Type with a comfortable hand posture. A monitor that you are not stuck in just one hand posture. Alternatively, you follow the Good Working Posture points mentioned above while working in the same posture for long periods of time. Some ...

User Guide - Page 34

... ❖ When using the notebook at airports, on airplanes or trains, or at meetings, make sure that you take the time to consider the points just mentioned. ❖ When working on a deadline. ❖ If stress at work ❖ Take short, strategically spaced rest breaks to avoid eye strain and body fatigue...

User Guide - Page 54

... and try again. Refresh your PC (with user's data)" on the internal storage drive, and the image can be restored by running the recovery utilities directly from the recovery media you to recover your internal storage drive as described in the sections below. However, it is stored on page 58. Also, if...

User Guide - Page 55

...or another backup program. Be sure to separately save the files you create recovery media, only the operating system files, applications, and drivers originally shipped with the computer ...are not restored during this media. NOTE During the recovery process your computer must be connected to your computer. When the Windows® Charms ...

User Guide - Page 56

... of external media you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to another storage device before executing this procedure, or use . 3 Check the "Information" area of the dialog box to save the information...

User Guide - Page 57

... 55. To recover your internal storage drive from such media, if necessary. Restoring from recovery media" on the internal storage drive. Getting Started 57 Recovering the Internal Storage Drive 6 Follow....), so that you are on a USB flash drive, connect the USB flash drive to your recovery media. For information on using Windows® or another backup program. Be sure to save the...

User Guide - Page 58

...to save your PC), while the computer will be deleted and rewritten. NOTE During the recovery process your pointer over the upper or lower right corner of the screen. 2 When the... warning screen appears, stating that the drive has been recovered. 7 Click Finish to complete the recovery process. Toshiba does not guarantee successful data back-up your work" on -screen instructions to restart...

User Guide - Page 59

The PC settings window appears. (Sample Image) PC settings screen 4 Click General. 5 Scroll down to external media before executing the recovery (see "Backing up . The "Refresh your PC" screen appears. (Sample Image) Refresh your files," and click Get Started. Be sure to save your work to "...

User Guide - Page 60

... lower right corner of the screen. 2 When the Windows® Charms appear click the Settings ( ) Charm. Reset your PC The recovery process deletes information stored on page 78). NOTE During the recovery process your computer be prompted to refresh your PC screen You will reboot your Windows® operating system. The "Ready...

User Guide - Page 62

... to fully clean your drive" screen appears. (Sample Image) Do you want to fully clean your drive screen 7 Select one of the following options: ❖ Just remove my files ❖ Fully clean the drive The "Ready to reset your PC" screen appears. (Sample Image) Ready to reset your PC" window appears...

User Guide - Page 78

...for software, music, and video. This is one time, use a high-capacity file recovery system, such as two changes. On the fourth change regions four times. Check your application's ...documentation to use the Microsoft® Windows® file recovery program preinstalled on previous video platforms. These features include wide-screen movies, multiple language ...

User Guide - Page 110

...; Supervisor password ❖ User password ❖ System Settings ❖ Sleep and Charge ❖ Function Key ❖ PC Diagnostic Tool Utility ❖ PC Health Monitor ❖ Recovery Media Creator 110 NOTE The utilities described in this chapter, and the icons shown in the sample images are described in this chapter. Together, these...

User Guide - Page 111

... settings. The Desktop Assist window appears. (Sample Image) Desktop Assist window The Desktop Assist offers several options: ❖ Media & Entertainment ❖ Tools & Utilities ❖ Support & Recovery To access Desktop Assist from the Start screen begin typing Desktop Assist, or while in the Desktop screen double-click the Desktop Assist icon.

User Guide - Page 114

Support & Recovery tab 114 Utilities Desktop Assist Support & Recovery The features that may be available in this category are: ❖ PC Diagnostic Tool Utility ❖ PC Health Monitor ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer ❖ User's Guide (Sample Image) Desktop Assist window -

User Guide - Page 124

... Diagnostic Tool utility may show tests for additional help diagnose problems with devices in the Desktop screen double-click the Desktop Assist icon. 2 Click Support & Recovery. 3 Click PC Diagnostic Tool. NOTE Click the + (plus) and - (minus) symbols to expand and collapse the categories. 6 Click Start Diagnostics when you do not have...