Toshiba PH3200U-1EXB Support Question
Toshiba PH3200U-1EXB Support Question
Find answers below for this question about Toshiba PH3200U-1EXB - 2 TB USB 2.0/eSATA Desktop External Hard Dive.Need a Toshiba PH3200U-1EXB manual? We have 1 online manual for this item!
Question posted by geegm on August 27th, 2012
External Hard Drive
Computer will not recognize my external Toshiba Ph3200U-1exb hard drive. Operating Windows 7
Current Answers
Related Toshiba PH3200U-1EXB Manual Pages
User Guide - Page 2
... 11 Setting up the Toshiba desktop external hard drive 11 Connecting the drive via eSATA 13 Saving files to your Toshiba desktop external hard drive 14 Viewing folders and files on your Toshiba desktop external
hard drive 14 Copying folders and files to your Toshiba desktop external
hard drive 14 Turning off/disconnecting the Toshiba drive 15
If you are using a USB connection 15 If you...
User Guide - Page 9
... Operating system
CPU Interface port
Requirement Microsoft Windows® 7, Windows Vista®, Windows® XP, (SP 1.0 or above) or Mac OS X 10.3 or later 233 MHz processor (Intel® Pentium®, Intel® Celeron®, AMD, etc.) or better
USB 2.0 or USB 1.1 port, or eSATA port Your TOSHIBA product is furnished with the following items: ❖ Toshiba desktop external hard drive...
User Guide - Page 10
...section identifies the various components of the Toshiba desktop external hard drive
Never connect the Toshiba drive to a computer with a USB 2.0 port. Component Power/drive in -use indicator light
Power button eSATA port
USB port
DC-IN Stand
Description
Flashes when the connected computer is not being accessed. Connection point for an optional eSATA cable (sold separately), used to connect...
User Guide - Page 11
... is not currently being accessed. After a (user) set period of books, which may be prone to your computer. Setting up the Toshiba desktop external hard drive
1 Attach the stand
Carefully seat the Toshiba desktop external hard drive onto the stand in the vertical position.
Status indications
Light status Flashing Solid Flashing rapidly
Dimming
Indicates
The connected computer is not...
User Guide - Page 12
... computer and may cause data loss.
Turn on . 12
Setting up the Toshiba desktop external hard drive
2 Connect the AC adaptor
Connect the AC adaptor to the Toshiba drive and to a computer with both a USB cable and an eSATA cable at the same time. Connect the drive to your computer, if it is not already on your computer using the...
User Guide - Page 13
...
After you connect and turn on the Toshiba drive, the drive will only work when the Toshiba drive is connected to the computer with both a USB cable and an eSATA cable at the same time. You are now ready to a computer with an eSATA cable (sold separately)
Never connect the drive to use your Toshiba desktop external hard drive. Doing so could damage the...
User Guide - Page 14
... are using. If necessary, navigate through the folder structure until the Toshiba HDD icon is selected.
2 Select Edit, and then Copy from the window's menu bar. Viewing folders and files on your Toshiba desktop external hard drive
To copy a folder or file to the Toshiba desktop external hard drive:
1 Click on the Toshiba drive, double-click the folder you want to open.
The indicator...
User Guide - Page 15
...tray of connection (USB or eSATA) you are using . b Right-click each window. If the external hard drive is writing or reading media. ❖ Never turn off/disconnect the Toshiba drive if you are using a USB connection:
1 Wait until all Toshiba drive-related applications (for turning off/disconnecting the drive varies depending upon the type of your Windows® desktop.
(Sample Image...
User Guide - Page 17
... and free disk space
❖ File system type
Installing and Using the included (optional) software
After you load the Toshiba Software CD, that shipped with your Toshiba desktop external hard drive, into the optical disc drive on your computer, the Toshiba Drive Setup/Welcome screen displays on your Toshiba drive properties.
For more information, see "Checking used/free disk space and...
User Guide - Page 18
...to the computer via an eSATA cable.
View the online User's Guide (this document). Installing the Drive Monitor application
To install the Drive Monitor application:
1 Load the Toshiba Software CD that shipped with your Toshiba drive into your Toshiba desktop external hard drive.
The Toshiba Drive Setup/Welcome screen appears.
(Sample Image) Toshiba Drive Setup/Welcome Screen
2 If...
User Guide - Page 19
... gives you can be accessed. While in Sleep mode, your Toshiba drive remains mounted to your Toshiba drive to your computer via USB (not eSATA).
NOTE
In order to use the Drive Monitor application your Toshiba drive must be connected to frequently access your Windows® desktop. Viewing the Toshiba drive information
NOTE
In order to use the Power Saver application your...
User Guide - Page 20
... Power Saver application
To install the Power Saver application:
1 Load the Toshiba Software CD that shipped with your Toshiba drive into your computer. The application is connected to your computer via USB (not eSATA).
1 Make sure your Toshiba drive is installed onto your computer's optical disc drive.
Using the Power Saver application
NOTE
In order to use the...
User Guide - Page 21
... restore your startup disk after your computer wakes up.
Toshiba Backup software
With the included Toshiba Backup software, you wish to be able to Never. You can permanently disrupt disk read/write functions, such as data backups. Toshiba Backup software
21
Waking up your Toshiba desktop external hard drive
Your Toshiba drive will wake up , or make copies of, your...
User Guide - Page 27
..., you can back up your computer's internal storage drive to the Toshiba external drive or vice-versa, or you can back up data from one drive to another external storage drive to a thumb drive. Toshiba Backup software
27
❖ You can designate any storage device connected to your computer (including hard drives, solid state drives, and flash media) as either order, the...
User Guide - Page 29
...Toshiba Software CD that shipped with your Toshiba desktop external hard drive into the manual eject hole on computers with your computer from a backup set, but it up your Toshiba desktop external hard drive. Startup Disk Restore runs via the portable Linux operating....
1 Load the Toshiba Software CD that shipped with the minimum required Windows® operating system. The startup disk...
User Guide - Page 33
... time? A: Toshiba does not provide data recovery services. Q: Where are built into the Windows® XP, Windows Vista®, or Windows® 7 operating systems. However, you may need to upgrade your operating system to update the software/firmware for Windows® XP, Windows Vista®, or Windows® 7? A: Yes, but you may need to the external drive. A computer operating system...
User Guide - Page 36
... and version of resources to regularly check the Toshiba Web site at (800) 663-0378
Toshiba voice contact
Before calling Toshiba, make sure you have: ❖ Your Toshiba External Hard drive's serial number ❖ The computer and any optional devices related to the problem ❖ Backup copies of your Windows® operating system and all
other product information, be...
User Guide - Page 37
.../destination devices 26 specifying Sync targets 26
button power 10
C
checking drive properties 17
checking used/free disk space 17
computer requirements 9 CPU 9 interface port (USB) 9 operating system 9
connect AC adaptor 12 drive via eSATA 13 Toshiba drive to your computer via USB 12
copy folders/files to Toshiba desktop external hard drive 14
D
DC-IN port 10 difference between Backup and Sync...
User Guide - Page 38
... 10 DC-IN port 10 eSATA port 10 hard drive stand 10 power button 10 power/drive in-use indicator light 10 USB port 10
R
repair catalog tools menu 24
restore
tasks menu 24
S
safely remove hardware icon 15
safety icons 4 instructions 5
saving files Toshiba desktop external hard drive 14
scheduler tools menu 24
setting up Toshiba desktop external hard drive 11
specifying source/destination...
User Guide - Page 39
...15 turning off/disconnecting drive
using a USB connection 15 using an eSATA connection 16
U
USB port 10 using
Backup Software Control Pad 23 included (optional) software 17 Power Saver application 20 Startup Disk Restore 29 Toshiba Backup software 21
V
viewing Toshiba drive information 19
viewing folders/files Toshiba desktop external hard drive 14
W
wake up Toshiba desktop external hard drive 21
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