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Toshiba NB505 Support Question

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Question posted by mdostie1 on June 10th, 2012

Slow Computer And Problem Connecting To Internet.

my netbook was purchased in Nov 2011 and the hard drive died in April of 2012.  I finally got the hard drive replaced and it is slow and does not always connect to internet.  I hate using it now.  It is frustrating because it is new and it is the only computer I have.  What can I do about it.  Also, I am in Germany and everything is set in German as it was fixed at a German company.

Current Answers

Answer #1: Posted by markempee on July 11th, 2012 8:32 PM
markempee

Member since:
October 28th, 2011

Points: 163,290
110
points
Unfortunately, the problem is not related to the hard disk drive. First, there might be a virus software running in background. Make sure that you have a latest and updated antivirus software installed in your computer system and run a full system scan. The problem in slow computer and no Internet connection is all related to virus program.

Related Toshiba NB505 Manual Pages

User Manual - Page 4

... Wi-Fi Alliance. 4 This device complies with Canadian ICES-003. If you use Bluetooth and Wireless LAN devices simultaneously, you should experience any interference received, including ... not cause harmful interference. ❖ This device must accept any such problem, immediately turn off your network connection. Contact either: ❖ Toshiba's Support Web site at pcsupport.toshiba....
User Manual - Page 14

...interoperable with any such problem, immediately turn off either... using Bluetooth wireless technology other than optimal network performance or even lose your network connection....use Bluetooth and Wireless LAN devices simultaneously, you use Bluetooth cards from your computer. Bluetooth wireless technology is compliant to 2.4 GHz Wireless LAN devices, Bluetooth transmissions might slow...
User Manual - Page 23

...; operating system is not working 141 Using Startup options to fix problems 142 Internet problems 143 The Windows® operating system can help you 143 Fixing a problem with Device Manager 144 Checking device properties 144 Memory problems 145 Power and the batteries 145 Keyboard problems 147 Display problems 147 Disk or storage drive problems 149 Error-checking 149 Sound system...
User Manual - Page 39

...for the first time you may vary according to the Internet. Getting Started 39 Registering your computer with Toshiba Product ...Connect a mouse (see "Using a mouse" on page 70) ❖ Connect an external keyboard (see "Using an external keyboard" on page 70) ❖ Connect an external monitor (see "Using external display devices" on page 68) ❖ Connect a local printer (see "Connecting...
User Manual - Page 60

... Internal Storage Drive" on the internal storage drive. Be sure to external media using Windows® Backup or another backup program. To recover your internal storage drive from recovery DVDs... are not restored during this process. Any files that your computer be connected to a new internal storage drive from such media, if necessary. For instructions on creating recovery DVDs/media...
User Manual - Page 115

... limited. Availability of electronic devices without the need : ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you to the Internet or use the Hot Key Fn + F8. Setting up for communications To connect to purchase additional software, external hardware or services. NOTE To enable or disable wireless communication...
User Manual - Page 116

... cable to increase its capabilities and functionality using the computer's internal microphone or an optional external microphone. Connecting your computer to a network You can connect your computer. If your computer has Wi-Fi®, ask for help with common Wi-Fi® networking problems, see "Wireless networking problems" on your computer to a network to the...
User Manual - Page 118

..., an SD™ adapter is active. The Web Camera software, by default, should already be connected to another, use of media. To copy data from one media to the Internet. 118 Exploring Your Computer's Features Using the Web Camera Using the Web Camera Your computer may vary. Depending on the software, click Start, All Programs...
User Manual - Page 139

.... Problems when you turn on the computer These problems may be in the list. 3 Select the program you want to the problem instead of restarting the system. Verify that are using an... turning the power on page 138). Try clicking your program stops responding (see "Problems that the computer is connected to fix" on returns you press a key nothing happens. To clear the condition...
User Manual - Page 140

...Problems when you are running on page 97. Windows did not shut down . For more information see "What to warn you are using Sleep mode. Leave the battery out of time. Data stored in the computer's internal storage drive may be defective and will deliver a slow...Do not connect the AC adaptor. If the computer starts normally, the AC adaptor may not be replaced. To ...
User Manual - Page 141

The computer may be a problem with the desktop and used to the way the operating system responds to a different power outlet, preferably in the... If the computer starts normally, there may not be equal to start from it. 5 Verify that required by name). 4 Connect the AC adaptor to your computer model. See "Contacting Toshiba" on , this indicates a power mismatch. The Windows® ...
User Manual - Page 143

...need help you If the operating system has started properly but you still have a problem using your computer, the online Help can be down for your access can assist you...of the sites you in the window and then follow the on -screen instructions. Internet problems My Internet connection is very slow. Many factors contribute to the speed with the forward slash (/). My browser cannot ...
User Manual - Page 145

... making sure the module is not caused by plugging in a lamp or other appliance. Power problems are some typical problems and how to solve them: The AC power light/battery light does not come on when you... and check for the error again. If Something Goes Wrong Memory problems 145 Memory problems Incorrectly connected or faulty memory modules may be hardware or even software related.
User Manual - Page 150

150 If Something Goes Wrong Sound system problems 4 Click the Tools tab. 5 Click the Check now... Error-checking tests and repairs the storage drive. Run Disk Defragmenter. Your data files are securely connected to its needs. If you have become fragmented. To do not. Some programs run properly, refer to your computer. This is...
User Manual - Page 152

...connect through. If, for example, the other computer cannot browse to a public Web site, the ISP's (Internet Service Provider) service may be lit). ❖ Verify that signal strength is good using...computer is correct - 152 If Something Goes Wrong Wireless networking problems Wireless networking problems NOTE This section provides general troubleshooting tips for more information ...
User Manual - Page 154

... purchase. 154 If Something Goes Wrong Develop good computing habits On a regular basis, back up the information stored on a daily basis. Data and system configuration backup in the manuals. Take advantage of self-help books you can use specialized software to copy everything on the internal storage drive to an optical disc. ❖ Connect...
User Manual - Page 158

... software. 4 Restart the Windows® operating system. 5 Use the new hardware or software for a while, noting any of your ...using, it is your critical data has changed, or starting at step 2 if no critical data has changed. If you need further assistance If you have followed the recommendations in your operating system documentation. ❖ If the problem occurs while you purchased...
User Manual - Page 159

...problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at pcsupport.toshiba.com. If Something Goes Wrong Other Toshiba Internet... Toshiba Internet Web sites... involved in the problem along with its ... devices related to the problem ❖ Backup copies ...
User Manual - Page 192

... a specific problem. See also Internet. system prompt-The symbol (in the MS-DOS® operating system, generally a drive letter followed by a "greater than an external hard drive because they ... send a file to another term for the communication protocol to permit an Ethernet connection using wireless communication components. U Universal Serial Bus (USB)-USB is another computer through...
User Manual - Page 199

... memory problems 145 missing files/trouble accessing a drive 149 power and batteries 145 printer 151 program stops responding 138 restore points 155 screen does not look correct/ flickers 148 slow Internet connection 143 ...down command 74 Sleep mode 79 TouchPad™ 64 Web Camera 118 using the keyboard 85 using the overlay for cursor control 88 Utilities 121 V video projector adjusting display 70 ...

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