Usb Cable Very Loose And Hd Stopped Being Recognized

Hello, This Toshiba HD has been working fine except for the fact that the part where USB cable connects to the HD itself has been loose for quite some time. It was working fine though. Then recently, when I tried to plug it to my laptop using a cable, the HD does not get recognized  by my laptop despite the small blue light circle that lights up on the HD. In addition, the cable connection is so loose that the slightest movement turns off the HD. I have 2 different USB 2.0 cables so I tried using both of them but both are very loose. What should I do? Should I just take it to a local computer repair shop and see what they say? Or call Toshiba customer service or something? Does not seem to be a problem that I can solve myself. Thank you!!!