Toshiba C55-A5220 Support Question
Find answers below for this question about Toshiba C55-A5220.Question posted by Kathyterwilliger on November 12th, 2015
Password Won't Work Can't Get Into The Laptop C55-a52220
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Current Answers
Answer #1: Posted by TommyKervz on November 22nd, 2015 12:28 AM
You'll need to know the current password for the HDD to be able to reset it. For the motherboard BIOS password you can reset it merely by pulling out the CMOS battery and draining it to reset it, but the HDD password is stored on a particular sector of the HDD. So, the only real way to reset it would be to replace the hard drive if you don't know the password.
Otherwise, if you know the password and just want to disable it from popping up all the time:
- Boot up the machine and once the Toshiba logo pops up, press "F2" to get into the BIOS.
- Navigate to HDD password option and press "Enter".
- Enter the current password when prompted and press "Enter".
- When prompted for new password, leave blank or enter new password and press "Enter".
- Navigate to "Exit" and "Save All Changes".
Otherwise, if you know the password and just want to disable it from popping up all the time:
- Boot up the machine and once the Toshiba logo pops up, press "F2" to get into the BIOS.
- Navigate to HDD password option and press "Enter".
- Enter the current password when prompted and press "Enter".
- When prompted for new password, leave blank or enter new password and press "Enter".
- Navigate to "Exit" and "Save All Changes".
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