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Toshiba C55-A5220 Support Question

Toshiba C55-A5220 Support Question

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Question posted by Kathyterwilliger on November 12th, 2015

Password Won't Work Can't Get Into The Laptop C55-a52220

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Answer #1: Posted by TommyKervz on November 22nd, 2015 12:28 AM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

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You'll need to know the current password for the HDD to be able to reset it. For the motherboard BIOS password you can reset it merely by pulling out the CMOS battery and draining it to reset it, but the HDD password is stored on a particular sector of the HDD. So, the only real way to reset it would be to replace the hard drive if you don't know the password.

Otherwise, if you know the password and just want to disable it from popping up all the time:
- Boot up the machine and once the Toshiba logo pops up, press "F2" to get into the BIOS.
- Navigate to HDD password option and press "Enter".
- Enter the current password when prompted and press "Enter".
- When prompted for new password, leave blank or enter new password and press "Enter".
- Navigate to "Exit" and "Save All Changes".


Hope that is helpful.
Kervz at www.satechhelp.co.za

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