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Toshiba 65HM167 Support Question

Toshiba 65HM167 Support Question

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Question posted by myfa on January 27th, 2014

What Are The White Dots On My Toshiba Tv

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Answer #1: Posted by geekyankit1991 on January 27th, 2014 9:07 AM
This answer was accepted by the poster of the original question.
geekyankit1991

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December 16th, 2013

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The 'white spot' problem on the Toshiba 65HM167 TV is caused by a faulty optical block processor or 'light engine' in the TV. It must be replaced for the problem to go away.

The bad news is that the optical block processor is expensive and, since DLP TV's aren't manufactured anymore, they are somehwat hard to find. I found one at wwwDOTencompasspartsDOTcom for $647 of which $220 is a core charge that is refunded when you return the old light engine back to Encompass Parts. So the out of pocket is around $430 with shipping. The Toshiba part number for the light engine is 75006693. Encompass was very easy to work with.

The good news is that you can make the installation yourself. It's a little complicated but with patience and a careful labeling of all wiring, you can make the switch. I did it and my TV now works better than ever (no spots and a much better picture). Get a service manual for the Toshiba 65HM167 at wwwDOTservicemanualsDOTnet for $17 (download) and it will give step by step instructions for replacing the light engine. The replacement process took me about 2.5 hours.

Is it worth it? I think so because I love the size of this TV and to replace it with a comparable LCD TV would cost around $2500. Of course, I won't know for a while because if this new light engine fails anytime soon it won't be. Since I bought my DLP TV early on in the product cycle, I'm betting that the replacement is better technology. We'll see

Also i will give a link to you to solve this problem manually :-

http://www.youtube.com/watch?v=yxDAMoqKinA


Tech freak

Related Toshiba 65HM167 Manual Pages

Printable Spec Sheet - Page 1

...65HM167 65" Diagonal 1080p DLP® TV shown on optional stand ST6587 1080p Full HD Display - Convenience features include Channel Browser™, Favorite Browser™, Channel and Input labeling, and even a feature that turns the TV... chip technology from Texas Instruments, and advanced optics, Toshiba micro-display projection TVs bring home the quality of the big theater screen experience...
Service Manual - Page 1

SERVICE MANUAL Projection Television 65HM167 Rev.1 For Technical Bulletins, Technical Tips, or other information regarding the service of this manual and lead-free solder (*2). For (*1) and (*2), refer to GREEN PRODUCT PROCUREMENT and LEAD-FREE SOLDER. © TOSHIBA CORPORATION 2008 When repairing this green product, use the part(s) described in this model, visit the Toshiba America ...
Service Manual - Page 6

... service life and will not operate until the lamp unit is generally the case with all projection TVs that use projection lamps as excessive mechanical abuse or handling by children or pets), the unit may result in this TV is a mercury lamp with care. however, if the lamp unit is subjected to intentional abuse...
Service Manual - Page 8

... break, exposing sharp edges or pinch points. x Place the used lamp unit by children or pets), the unit may not turn on the TV. x In Canada, locate the nearest Toshiba authorized service depot by consumers; click "Home Entertainment", and then click "Support". Disposing of children and pets. The lamp unit in the...
Owners Manual - Page 1

..., it may take several minutes for setting up your TV. For details, please contact your Toshiba dealer about this TV. For details, see page 10. 50HM67_EN.book Page 1 Thursday, March 29, 2007 11:28 AM Integrated High Definition DLP® Projection Television 50HM67 57HM167 65HM167 HIGH-DEFINITION TELEVISION For an overview of steps for the picture to...
Owners Manual - Page 2

... unit; Child Safety It Makes A Difference Where Your TV Stands Congratulations on page 4. Toshiba Cares! a Share our safety message about television safety. Television Stand Model 50HM67 ST 5067 57HM167 ST 57167 65HM167 ST 65167 NOTE TO CATV INSTALLERS IN THE U.S.A. Many homes, in fact, have a TV in this Toshiba TV. however, they are like most consumers, you have...
Owners Manual - Page 3

... a wall) to qualified service personnel. fully insert. 16) WARNING: This product contains a lamp to project the picture, and requires special safety precautions: • See Chapter 9 for replacement of time. 14)...on page 66 on operating conditions. 21) Always place the TV on the apparatus. 23) Always place the back of the television at or below 41°F (5°C). A grounding type plug...
Owners Manual - Page 4

... cleaners. This is normal, especially when the unit is subject to protect the TV from a 120 VAC, 60 Hz power source only. 28) Always make occasional snapping or popping sounds. For disposal or recycling information, please contact your TOSHIBA TV, follow this WARNING may make sure the antenna system is properly grounded to...
Owners Manual - Page 5

... Electronic Industries Alliance (www.eiae.org). Dispose of the used in a residential installation. FCC Declaration of Conformity Compliance Statement (Part 15): The Toshiba 50HM67, 57HM167, and 65HM167 Televisions comply with Part 15 of the TV. Ph: 1-800-631-3811 Note: This equipment has been tested and found to properly dispose of the FCC rules.
Owners Manual - Page 6

...65). 2) When the lamp mode is set to appear in , the yellow LED will need to turn the TV off and then on again to the TV for too long, you turn the TV... TV is not a sign of TV malfunction. This is a property of DLP® TV lamp technology and is a projection lamp..., an occasional pixel (dot of malfunction. "IMPORTANT NOTICE ABOUT HOT LAMP RESTART," at right). 4) The TV's display is not a...
Owners Manual - Page 7

...Toshiba 9 Features of your new TV 9 Overview of steps for installing, setting up, and using your new TV 10 TV front and side panel controls and connections 11 TV back panel connections 12 Chapter 2: Connecting your TV...Viewing the digital signal meter 35 Viewing the system status 36 Chapter 6: Using the TV's features 37 Selecting the video input source to view 37 Labeling the video input ...
Owners Manual - Page 9

... listed in the "Specifications" section of receiving analog basic, digital basic and digital premium cable television programming by your cable operator is capable of this Toshiba TV, one of your new Toshiba widescreen, integrated HD, DLP® projection TV: • Integrated digital tuning (8VSB ATSC and QAM) eliminates the need for IR pass-through device control...
Owners Manual - Page 10

...projection TV" (- pages 24-28). 9 AFTER connecting all cables and devices to the TV, learn the functions of navigating the TV's menu system (- page 29). 12 Program channels into the TV's channel memory (- Keep this TV... and using your new TV Follow these steps to set up your other electronic device(s) to the TV (- THIS TYPE OF DAMAGE IS NOT COVERED UNDER THE TOSHIBA WARRANTY. 3 Do not...
Owners Manual - Page 12

... video output, such as a Toshiba DVD player with an IR blaster cable, and then control the devices using the TV's IR pass-through the TV. Dolby and the double-D symbol... are trademarks or registered trademarks of Dolby Laboratories. 12 HM67 (E/F) Web 213:276 For use only. Analog audio outputs for updating the television...
Owners Manual - Page 13

...Coaxial (F-type) cable Coaxial (F-type) cable is used with the TV's IR pass-through feature (- Standard A/V cables (red/white/yellow) HDMI (High-Definition Multimedia Interface) cable is for use...S-video cable. Component video cables (red/green/blue) Dual-wand IR blaster cable is Toshiba's brand of typical device connections only. Optical audio cable Optical audio cable is for connecting...
Owners Manual - Page 25

... REC Play* Stop* Skip REV* Skip FWD* Rewind* Fast FWD* DVD search* REC MENU* --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- REMOTE CONTROL KEY Toshiba TV CABLE SAT (satellite) POWER SLEEP PIC SIZE PIC MODE Power Sleep timer Picture size PIC MODE Power s TV s TV s TV Power s TV s TV s TV 1-9 0 100/-/+10 INPUT FAV BROWSER/ TOP MENU MUTE SET UP/GUIDE VOL...
Owners Manual - Page 26

...your device. These VCRs have a switch labeled "VCR1/VCR2." To program your TV remote control to operate a non-Toshiba device (or a Toshiba device that it , and press p. CABLE/SAT (for a cable converter box...3: Using the remote control Programming the remote control to control your other devices Your Toshiba TV remote control is preprogrammed to operate - If more than one code is listed, ...
Owners Manual - Page 45

... 11 MOSCOW 57 14 PARIS 53 12 ROME 66 19 TOKYO 65 18 Current Weather Clear Cloudy Clear Cloudy Rain Note: If text... Translucent Opacity Flashing, Solid Caption Text Edge Color Auto, Black, White, Red, Green, Blue, Yellow, Magenta, Cyan 45 HM67 (E/F)...screen display of the dialogue, narration, and sound effects of TV programs and videos that are closed captioned (usually marked "CC"...
Owners Manual - Page 63

... the case with internal atmospheric pressure that use . When to follow this WARNING may result in this TV was designed for this TV is a mercury lamp with all projection TVs that increases during use projection lamps as excessive mechanical abuse or handling by Toshiba may rupture (often making a loud noise when this set forth in this...
Owners Manual - Page 65

... turn off the TV, unplug the power cord, and repeat steps 1-9 to www.toshiba.ca; If any type of the used lamp unit in this TV was designed for full picture brightness), the TV should operate normally...safe replacement by directing your local authorities or the Electronic Industries Alliance (www.eiae.org). 65 HM67 (E/F) Web 213:276 See "Cleaning the lamp unit glass" below. Note: ...

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