Question posted by timothylane90 on July 16th, 2014
My Majesty Straight Talk Phone Won't Go Past Blue Screen
Start up help
Current Answers
Answer #1: Posted by SaraST on July 25th, 2014 7:25 PM
SaraST
Member since:
May 16th, 2012 Points: 631,500
Member since:
May 16th, 2012 Points: 631,500
Hi!
You may perform hard reset to your phone or use another battery to see if that will work. For further assistance, please send us a new email at [email protected].
Sara
Straight Talk Wireless
Answer #2: Posted by TechSupport101 on July 17th, 2014 12:53 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,295
Member since:
May 24th, 2013 Points: 12,171,295
Hi. Try and hard reset it as per the direction here. You may want to try "Wipe System Cache" first and observe prio to resorting to a hard reset or "Wipe data/factor reset"
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