Get support for Sony WI-C400

Sony WI-C400 Support Question

Sony WI-C400 Support Question

Find answers below for this question about Sony WI-C400.
Need a Sony WI-C400 manual? We have 5 online manuals for this item!
Question posted by sherrandwilliams on October 18th, 2021

Wi-c400

Good night I need some help please with my WI-C400 head phones. I'm unable to get it to come on

Current Answers

Answer #1: Posted by SonuKumar on October 19th, 2021 10:10 AM
SonuKumar

Member since:
May 9th, 2021

Points: 16,627,790
100
points
Wireless Stereo HeadsetWI-C400

Disconnect the micro-USB cable, turn off the headset, then press and hold the button and button simultaneously for more than 7 seconds. ... If the headset does not operate correctly even after initializing, consult your nearest Sony dealer.

https://helpguide.sony.net/mdr/wic400/v1/en/contents/TP0001513198.html#:~:text=Wireless%20Stereo%20HeadsetWI%2DC400&text=Disconnect%20the%20micro%2DUSB%20cable,for%20more%20than%207%20seconds.&text=If%20the%20headset%20does%20not,consult%20your%20nearest%20Sony%20dealer.


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
Your search handyman for all e-support needs!!

Related Sony WI-C400 Manual Pages

Help Guide Printable PDF - Page 1

Getting started What you encounter any problems, or have any questions. Help Guide Wireless Stereo Headset WI-C400 Use this manual if you can be downloaded here. This Help Guide is also available as a PDF, which can do with the BLUETOOTH function About voice guidance Supplied accessories Checking the package contents Replacing the earbuds ...
Help Guide Printable PDF - Page 5

... can receive audio signals from a smartphone or music player to enjoy music wirelessly. Listening to music You can make phone calls wirelessly. Help Guide Wireless Stereo Headset WI-C400 What you to listen to music or make and receive a call with the BLUETOOTH function The headset uses BLUETOOTH® wireless technology, allowing you can...
Help Guide Printable PDF - Page 6

Help Guide Wireless Stereo Headset WI-C400 About voice guidance You hear voice guidance in the following situations via the headset. When powering on: "Power on" When powering off: "Power off" When ...
Help Guide Printable PDF - Page 7

Help Guide Wireless Stereo Headset WI-C400 Checking the package contents After opening the package, check that all items in the list are ...(2) Copyright 2017 Sony Corporation 7 Numbers in .)) (1) Hybrid silicone rubber earbuds (SS/S/M/L 2 each) Size M earbuds come attached to the headset. Wireless Stereo Headset (1) Micro-USB cable (approx. 50 cm (19 3/4 in ( ) indicate the item amount.
Help Guide Printable PDF - Page 8

If the headset tends to come off or you feel a lack of the earbud when removing it. 2 Attach the earbuds. Do not pinch the end of ...-11(2) Copyright 2017 Sony Corporation 8 A: SS size (one line) B: S size (two lines) C: M size (three lines) D: L size (four lines) 1 Remove the earbuds. Help Guide Wireless Stereo Headset WI-C400 Replacing the earbuds The headset comes with the M size earbuds.
Help Guide Printable PDF - Page 9

Help Guide Wireless Stereo Headset WI-C400 Adjusting the cable length You can put the right and left units on the headset body when you do not use the headset. You can ... the cable adjuster to fit the headset to fix the units. 4-698-107-11(2) Copyright 2017 Sony Corporation 9 Put the stopper into a hole to your head.
Help Guide Printable PDF - Page 10

Earbuds 3. Cable adjuster You can adjust the cable length by using this adjuster to indicate the power or communication status of parts 1. Help Guide Wireless Stereo Headset WI-C400 Location and function of the headset. 12 buttons 13. N-mark 8. right unit 4. Built-in red during charging. Tactile dot The left unit 2. L mark 10. Stopper...
Help Guide Printable PDF - Page 12

... battery charge indication High -- -- Charging While charging Other Initialization completed 12 Help Guide Wireless Stereo Headset WI-C400 About the indicator You can check various statuses of the headset by the indicators...about five seconds) Connected - - - (about five-second interval) - - - Low (needs to charge) For details, refer to "Checking the remaining battery charge." Medium - -
Help Guide Printable PDF - Page 14

... time, the battery may take longer to its full capacity. If the headset is turned on the conditions of the headset lights up. Help Guide Wireless Stereo Headset WI-C400 Charging the headset The headset contains a lithium ion rechargeable battery. Charge the headset using the supplied micro-USB cable. 1 Open the micro-USB...
Help Guide Printable PDF - Page 16

Help Guide Wireless Stereo Headset WI-C400 Available operating time The available operating times of the headset on the settings and conditions of music playback is possible after 15 minutes charging. Communication ...
Help Guide Printable PDF - Page 17

Help Guide Wireless Stereo Headset WI-C400...- : High "Battery level high" 2 times - - : Medium "Battery level medium" 1 time : Low (needs to an iPhone or iPod touch (iOS 5.0 or later) that supports HFP (Hands-free Profile), it will show ...headset 17 When you hear voice guidance "Please recharge headset", and the head set turns off automatically. When the battery becomes empty, the headset sounds...
Help Guide Printable PDF - Page 19

... When using Windows 8.1 update using Mac Mac OS X (version 10.9 or later) Note Sony does not guarantee proper operation in all system environments. Help Guide Wireless Stereo Headset WI-C400 System requirements for battery charge using USB The headset contains a lithium ion rechargeable battery, which should be charged before using the headset for...
Help Guide Printable PDF - Page 20

Related Topic Turning off the headset 4-698-107-11(2) Copyright 2017 Sony Corporation 20 Help Guide Wireless Stereo Headset WI-C400 Turning on the headset 1 Press and hold the button for about 2 seconds until the indicator (blue) flashes.
Help Guide Printable PDF - Page 21

Help Guide Wireless Stereo Headset WI-C400 Turning off the headset 1 Press and hold the button for about 2 seconds until the indicator (blue) turns off. Related Topic Turning on the headset 4-698-107-11(2) Copyright 2017 Sony Corporation 21
Help Guide Printable PDF - Page 22

... support the one -touch connection (NFC), you must previously register both devices to register a device is not necessary to it is called device registration (paring). Help Guide Wireless Stereo Headset WI-C400 How to make a wireless connection to BLUETOOTH devices You can just touch to perform device registration (pairing).
Help Guide Printable PDF - Page 23

... on automatically and then pairs and makes a BLUETOOTH connection. When the headset is connected with the smartphone, the blue indicator starts flashing slowly. Help Guide Wireless Stereo Headset WI-C400 One-touch connection (NFC) with a smartphone (Android 4.1 or later) By touching the headset with a smartphone, the headset turns on -screen instructions to complete...
Help Guide Printable PDF - Page 25

... hear voice guidance "Power off", the indicator (blue) goes off, then the headset turns off. 4-698-107-11(2) Copyright 2017 Sony Corporation 25 Help Guide Wireless Stereo Headset WI-C400 Disconnecting the smartphone by touching the headset with it is performed for about 5 minutes, the headset turns off the headset before that, press...
Help Guide Printable PDF - Page 26

... connection by one touch. Help Guide Wireless Stereo Headset WI-C400 Switching the device by one... touch (NFC) When the headset is connected with a BLUETOOTH device, if you touch an NFC-compatible smartphone on the headset, the headset is locked. 4-698-107-11(2) Copyright 2017 Sony Corporation 26 However, if you are talking on a BLUETOOTH mobile phone...
Help Guide Printable PDF - Page 27

... connection for this headset. You hear voice guidance "BLUETOOTH pairing". 2 Unlock the screen of the smartphone is locked. 3 Search for the first time. Help Guide Wireless Stereo Headset WI-C400 Pairing and connecting with an Android smartphone Pairing is the process required to create a link between BLUETOOTH devices to make sure that the...
Help Guide Printable PDF - Page 28

..., delete the pairing information of the smartphone, input "0000." When the headset is no need to a paired Android smartphone." Related Topic How to make a wireless connection to BLUETOOTH devices...them again. If they are paired with multiple devices, but can be paired. 4 Touch [WI-C400]. The headset and the smartphone are not connected, see "Initializing the headset to be paired ...

Similar Questions

Replace Ear Cushion
How to replace the ear cushion on the Sony MDR NC8 noice canceling headphones
(Posted by MARYCSTEPHENS 2 years ago)
No Signal From Sony Model Mdrf985r Transceiver
Sony Wireless Head Phones -model Tmr Rf985r (headphones Model Mdr Rf985r).headphones Battery Good Bu...
(Posted by tjhs915 6 years ago)
I Am Looking For Instructions On How To Replace The Battery For My Mdr-rf985r Wi
Please send me instructions on how to replace battery for wireless headphone MDR-RF985R. Thanks!
(Posted by tangodogger2 7 years ago)
Help To Set Up To Tv.
I brought these for my 86 year old mother and I set them up and they worked ok. She doesn't use them...
(Posted by plurp 11 years ago)
Ask a New Question
Use the box below to post a new question about this Sony product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Sony Manuals

Find free Sony WI-C400 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Sony Reviews

View thousands of Sony user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Sony customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Sony customer service rankings, employee comments and much more from our sister site.

Sony Recalls

Find comprehensive Sony recall information updated hourly on RecallOwl.com.