Sony STR-D965 Support Question
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Question posted by jga76030 on July 4th, 2023
Loss Of Tuner Memory
Current Answers
Answer #1: Posted by SonuKumar on July 4th, 2023 8:46 AM
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Answer #2: Posted by HelpHero on July 6th, 2023 5:26 PM
1. Reset the receiver: One possible solution is to perform a factory reset on your receiver. To do this, locate the reset button on your receiver (it's usually a small hole labeled "RESET") and use a pointed object like a paperclip to press and hold the button for a few seconds. This should reset the receiver back to its default settings, including the tuner memory.
2. Re-scan and store stations: After performing a reset, you'll need to re-scan and store your desired radio stations. Use the receiver's built-in tuner menu or auto-tuning function to scan for available stations and then follow the instructions in your user manual on how to store them in memory. This should help retain the tuner memory for longer periods.
3. Check power supply: Ensure that your receiver is receiving consistent power. Unplug the receiver from the power source, wait for a minute or two, and then reconnect it. Sometimes, power disruptions or fluctuations can cause the tuner memory to reset. Additionally, check the power-saving settings on your receiver to make sure they're not affecting the memory storage.
If these steps don't resolve the issue, it's possible that there may be an internal problem with the receiver. In such cases, it's advisable to contact Sony's customer support or take the receiver to an authorized service center for further assistance and troubleshooting. They will be able to provide more specific guidance based on your receiver's model and any known issues.
I hope this helps, and I hope you're able to resolve the tuner memory problem soon!
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