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Question posted by kimrbrenneman on December 17th, 2016

Srsx-55,power Light On But Unit Wont Work,it Wont Turn Off. Tried Reset, Nothing

My son bought a "Used-like New SRSX-55 Speaker off Amazon. It charged fine. Powered up and worked briefly, For about an hour or so. Now the Power light is on But unit will not work. It will not link to bluetooth, Will not do anything. Will Not turn off. We tried to use the Reset, but that does nothing. What is wrong AND How do we fix it? My son was hoping that after the charge wore off, that maybe it would Charge again and work. But will this happen again?? So far the charge has not worn off. Please help!!

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Answer #1: Posted by Troubleshooter101 on December 18th, 2016 7:24 AM

This answer was accepted by the poster of the original question.

Troubleshooter101

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No matter what you do, the speaker won't turn on.Drained or Bad Battery

First, press and hold the reset button. If this doesn't work, make sure the power cord is firmly connected to the speaker and power source. If the speaker still won't turn on, the battery may be drained. If charging successfully, the CHARGE indicator lights up in orange. Charging is completed in four hours and the indicator turns off.

Bad Power Cord

It is possible that nothing is happening because the charger is bad. If nothing else has worked, check the cord for damage. It may need to be replaced.

Bad Logic Board

If the battery will not charge and you have pressed the reset button, the power cord is not damaged and it still will not supply power, the problem may be in the logic board [insert troubleshooting guide on replacing the logic board

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