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Sony MEX-BT39UW Support Question

Sony MEX-BT39UW Support Question

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Question posted by keithjd89 on September 7th, 2011

Mex-bt39uv Bluetooth Audio Problem

during phone calls using the bluetooth on my deck the person i am calling can hear me but i hear nothing from them i dont even here ringing through the car speakers. but when i do bluetooth audio music will play through the speakers can anyone tell me why i cannot here incoming audio during phone calls with this deck?

Current Answers

Answer #1: Posted by Anonymous-38632 on September 21st, 2011 1:39 PM
This answer was accepted by the poster of the original question.
Anonymous-38632

Member since:
September 21st, 2011

Points: 1,080
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If you installed it yourself you probably connected the front speakers to the rear wire on the deck.  The bluetooth calling only comes through the front speaker wires.

Related Sony MEX-BT39UW Manual Pages

Operating Instructions - Page 1

...;2010 Sony Corporation Para cancelar la pantalla de demostración (DEMO), consulte la página 7. MEX-BT39UW Serial No. Refer to these numbers whenever you call upon your Sony dealer regarding this product. 4-199-772-41(1) Bluetooth® Audio System Operating Instructions US Manual de instrucciones ES Owner's Record The model and serial numbers are...
Operating Instructions - Page 3

...Bluetooth word mark and logos are owned by certain intellectual property rights of Microsoft Corporation in the U.S. Windows Media is turned off . 3 MPEG Layer-3 audio coding technology and patents licensed from Microsoft or an authorized Microsoft subsidiary. If you turn the ignition off , which prevents battery drain. Please see your car... is under license. Use or distribution of such...
Operating Instructions - Page 4

... Playable discs on this unit 6 Notes on 23 Connecting a cellular phone 23 Connecting an audio device 23 Handsfree calling 23 Receiving calls 23 Making calls 24 Operations during a call 24 Call transfer 25 Preset dial 25 Voice dial activation 25 SMS indicator 25 Music streaming 26 Listening to music from a USB device 17 Display items 17 Repeat and shuffle...
Operating Instructions - Page 5

...; Models and manufacturers of compatible digital audio players • Supported MP3/WMA/AAC files • Models and manufacturers of compatible cellular phones and the FAQ about Bluetooth function 5 Advanced Sound Engine 27 Selecting the sound quality - Listening Position 28 Adjusting the listening position 29 DM+ Advanced 29 Using rear speakers as subwoofer - Sound Settings and...
Operating Instructions - Page 8

... device. Depending on operation, see "Bluetooth (Handsfree calling and Music streaming)" (page 21) and the Bluetooth device operating instructions. 3 steps to Bluetooth function 1 Pairing First, register (pair) Bluetooth device (cellular phone, etc.) with the pairing. 3 Handsfree calling/Music streaming You can make/receive a handsfree call, or listen to audio through this unit. Quick Guide for...
Operating Instructions - Page 10

... Operated equipment 1 Operation Press (BT). t 2 Search for this unit using an audio device. 1 Pairing Operated equipment 1 Operation Press and hold (BT). t 2 Connect to this unit. 3 DR-BT30Q Sony Automotive XXXXXXX Select "Sony Automotive." 4 If passkey input is required on the display of the device to a Bluetooth device (page 23). 10 If you cannot connect from...
Operating Instructions - Page 12

... the Bluetooth phone source/list the call history (Bluetooth phone)*2. 12 C SOURCE/OFF button*3 Press to turn off the power/ reject a call (press). Press for 1 second to turn on the location of controls and basic operations Main unit Front panel removed This section contains instructions on the power/change the source (Radio/CD/USB/AUX/Bluetooth audio/ Bluetooth phone). For...
Operating Instructions - Page 13

.../USB: (1): REP page 16, 17, 19 (2): SHUF page 16, 17, 19 (3)*5/(4): ALBUM -/+ (during a call stored dials (press); Bluetooth phone: To call ) page 25 To set the MIC Gain (press); to release pause. P AUX input jack page 30 To connect a portable audio device. Depending on /off and the display disappears, it cannot be available. *2 When a cellular...
Operating Instructions - Page 14

...)/CAT*3 button Press to : Change the Bluetooth phone source/list the call ; Press and hold ). store stations (press and hold to : Enter the Quick-BrowZer™ mode (CD/USB)/ list the phonebook (Bluetooth phone). change display items. G VOL (volume) +*2/- F DSPL (display) button To change the source (Radio/CD/USB/AUX/Bluetooth audio/ Bluetooth phone). Setup, sound setting, etc., can...
Operating Instructions - Page 23

... phone from your car speakers. " " stays lit when the connection is switched to the cellular phone, you cannot connect from here. Notes • Some cellular phones require permission to access their phonebook data during handsfree connection to the cellular phone. Obtain permission via the cellular phone. • While streaming Bluetooth audio, you can also select the Bluetooth Phone...
Operating Instructions - Page 24

... control dial will also erase all the phonebook data in the preset dial. Calling by phone number input 1 Press (SOURCE/OFF) repeatedly until "BT PHONE" appears. 2 Press and hold . The phone call starts. Note If the Bluetooth Phone source is not canceled. To reject a call history, then press it. Note "_" appears instead of the ringtone and talker's voice...
Operating Instructions - Page 26

... can initialize all the Bluetooth-related settings from an audio device You can listen to music of an audio device on this unit if the audio device supports A2DP (Advanced Audio Distribution Profile) of the audio device does not stop. Operating an audio device with this unit You can connect a cellular phone that supports A2DP (Advanced Audio Distribution Profile) as...
Operating Instructions - Page 27

...can be set to "OFF." *2 When AUX source is activated (page 30). *3 When Bluetooth audio source is complete. 4 Press (BACK). Sound Settings and Setup Menu Changing the sound settings ...source. 27 BTA VOL*3 (Bluetooth Audio Volume Level) (page 26) Enjoying sophisticated sound functions - "CENTER" - To cancel the equalizer curve, select "OFF" in -car sound field with digital signal ...
Operating Instructions - Page 30

...incoming call automatically. - Other functions Using optional equipment Auxiliary audio equipment By connecting an optional portable audio device... clear sound at a moderate volume. 4 Set your car speakers. "OFF": to other than "OFF"): "1," "2," ... of this unit or the connected cellular phone: "1 (this unit)," "2 (cellular phone)." BT INIT*1 (Bluetooth Initialize) (page 26) *1 When the...
Operating Instructions - Page 33

...connectors directly with any metal device. 33 Others • Using the Bluetooth device may not function on cellular phones, depending on the original fuse. If you experience discomfort ...Bluetooth function is being used. • If you have any questions or problems concerning your unit that are not clean. If the fuse blows again after using the Bluetooth device, stop using the Bluetooth ...
Operating Instructions - Page 34

...: Line of sight approx. 10 m (33 ft)*1 Frequency band: 2.4 GHz band (2.4000 - 2.4835 GHz) Modulation method: FHSS Compatible Bluetooth Profiles*2: A2DP (Advanced Audio Distribution Profile) 1.2 AVRCP (Audio Video Remote Control Profile) 1.3 HFP (Handsfree Profile) 1.5 PBAP (Phone Book Access Profile) OPP (Object Push Profile) *1 The actual range will vary depending on factors such as obstacles...
Operating Instructions - Page 35

... not matched correctly with the car's accessory power connector. During playback... are not using the built-in...problems you are subject to next page t 35 Power amplifier section Output: Speaker outputs Speaker impedance: 4 - 8 ohms Maximum power output: 52 W × 4 (at 4 ohms) General Outputs: Audio..." set for a 2-speaker system. • The Bluetooth audio device is switched. The...
Operating Instructions - Page 36

... details on the unit until the display appears. • The connectors are not for audio use (page 31). a disc recorded in the rear/side glass). t Press and hold ...car's antenna (aerial) booster (only when your car has built-in FM/AM antenna (aerial) in Multi Session. - t Tuning does not stop playback first for this unit cannot be loaded. • Another disc is made , set the Bluetooth...
Operating Instructions - Page 37

... reception is output from the case while using Mic Gain adjustment (page 25). t Connect from the car speakers. 37 t Cancel pause of the other devices. • The playback sound stops momentarily when the connection between the unit and the Bluetooth audio device. • If the Bluetooth audio device is stored in phone call conversations. • Lower the volume. •...
Operating Instructions - Page 38

...problem. t Connect a USB device with cellular phone connected. t Disconnect the USB device, then change the source by pressing (SOURCE/OFF). "" The character cannot be displayed when browsing phonebook or call . t Reconnect it may be operated due to connect a USB device and USB cable. • Bluetooth audio... of speakers/amplifiers is incorrect. A Bluetooth audio device has...

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