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Sony MEX-BT39UW Support Question

Sony MEX-BT39UW Support Question

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Question posted by jjharris367 on September 29th, 2018

Volume Knob Not Responding

The volume knob on my mex-bt39uw is no longer responding. It pushes in and responds but does not respond to twisting like for volume. Everything else works fine

Current Answers

Answer #1: Posted by Odin on September 29th, 2018 4:24 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,700
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it's possible the Demo mode is on. If so, follow the instructions at the end of https://www.manualslib.com/manual/214116/Sony-Mex-Bt39uw.html?page=35. Otherwise, you'll need to consult Sony: use the contact information here--https://www.contacthelp.com/sony/customer-service.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Sony MEX-BT39UW Manual Pages

Operating Instructions - Page 1

... number in the space provided below. MEX-BT39UW Serial No. 4-199-772-41(1) Bluetooth® Audio System Operating Instructions US Manual de instrucciones ES Owner's Record The model and serial numbers are located on the bottom of the unit. To cancel the demonstration (DEMO) display, see page 7. MEX-BT39UW ©2010 Sony Corporation Refer to...
Operating Instructions - Page 3

... protected by certain intellectual property rights of Microsoft Corporation. This product is either a registered trademark or trademark of this product will shut off . 3 MPEG Layer-3 audio coding technology and patents licensed from Microsoft or an authorized Microsoft subsidiary. Please see your car's ignition has no ACC position Be sure to excessive...
Operating Instructions - Page 4

...Started Playable discs on this unit 6 Notes on 23 Connecting a cellular phone 23 Connecting an audio device 23 Handsfree calling 23 Receiving calls 23 Making calls 24 Operations during a call 24 ... and artists 19 Repeat and shuffle play 16 USB devices Playing from an audio device 26 Operating an audio device with this unit 26 Initializing Bluetooth Settings 26 4 Jump mode 20 ...
Operating Instructions - Page 5

... the sound quality - SET 29 Other functions Using optional equipment 30 Auxiliary audio equipment 30 External microphone XA-MC10 31 Additional Information Precautions 31 Notes on ...www.sony.com/mobileAV Provides information on: • Models and manufacturers of compatible digital audio players • Supported MP3/WMA/AAC files • Models and manufacturers of compatible cellular...
Operating Instructions - Page 8

...with the pairing. 3 Handsfree calling/Music streaming You can make/receive a handsfree call, or listen to audio through this unit. Support site http://esupport.sony.com http://www.sony.com/mobileAV 8 Quick Guide for Bluetooth...connection is made along with this unit. Pairing is no longer required after the first time. 2 Connection After pairing is automatically made , connect this unit and...
Operating Instructions - Page 10

... phone. t 2 Connect to the Bluetooth device, start pairing again. t 2 Search for this unit. 3 DR-BT30Q Sony Automotive XXXXXXX Select "Sony Automotive." 4 If passkey input is required on the display of the device to this unit using an audio device. t Connect to be connected, input "0000." 5 Follow the display directions. 6 (Pairing successful) 2 Connection Operated...
Operating Instructions - Page 12

...removed This section contains instructions on the power/change the source (Radio/CD/USB/AUX/Bluetooth audio/ Bluetooth phone). K Receptor for 1 second to turn off the power and the display disappears...FM/AM)*3. D Control dial/select / (handsfree) button page 23, 24, 27, 29 To adjust volume (rotate); Location of controls and basic operations. H USB connector page 17, 18 To connect to : ...
Operating Instructions - Page 14

... F DSPL (display) button To change the source (Radio/CD/USB/AUX/Bluetooth audio/ Bluetooth phone). button To adjust volume. To cancel, press again. 14 I SOUND button To enter sound setting. store ...the call . Press again to select the radio band (FM/AM)*1. change display items. G VOL (volume) +*2/- H ATT (attenuate) button To attenuate the sound. reject a call ; Remove the insulation ...
Operating Instructions - Page 18

...to connect the dock connector. Caution for iPhone When you connect an iPhone via USB, telephone volume is disconnected during playback, "NO DEV" appears in the display when iPod is used as... on the iPod screen as a general reference for 1 second to USB cable. 2 Adjust the volume. Notes • Do not detach the front panel during a telephone call , do not function. - (1) (REP...
Operating Instructions - Page 19

...name t MODE IPOD t Clock To exit the passenger control Press and hold (MODE). Then "MODE AUDIO" will appear and the play mode, select " OFF" or "SHUF OFF." album repeatedly. podcast ...artist repeatedly. podcast in random order. Operating an iPod directly - Notes • The volume can operate an iPod connected to resuming mode. genre repeatedly. Select TRACK ALBUM PODCAST ARTIST...
Operating Instructions - Page 22

... be connected to a device that supports only HSP (Head Set Profile). 22 DR-BT30Q Sony Automotive XXXXXXX 4 If Passkey* input is in standby mode. "0000" This unit and the Bluetooth ...• This unit cannot be connected, input "0000." Connection is displayed as "Sony Automotive" on the display of connected cellular phone.* * Turns off . Differs in progress. To enable detection...
Operating Instructions - Page 23

... the cellular phone. But automatic connection also depends on . 2 Press (SOURCE/OFF) repeatedly until "BT AUDIO" appears. 3 Press (6). " " stays lit when the connection is turned to on . 1 Press ...cellular phone to Bluetooth signal on the cellular phone's specification. Connecting the last-connected audio device from this unit instead. " " flashes while the connection is switched to ...
Operating Instructions - Page 24

... (space). 4 Press (handsfree). Operations during a call . 3 Press (handsfree). Ringtone volume can be adjusted. The talker's voice volume can be adjusted. To reject a call history, then press it . The phone call...even if set to call . Disconnecting the power supply lead will only adjust the talker's volume. Notes • You can call from the call Press and hold (BROWSE). Note "_" ...
Operating Instructions - Page 25

...SOURCE/OFF) repeatedly until "BT PHONE" appears. 2 Press and hold (5)/ to select to adjust the volume levels ("MICLOW," "MIC-MID," "MIC-HI"). For details on your cellular phone. SMS indicator While ...source selected. Note Configurable during a call is minimized. • Voice dialing may not work in the selected preset number. Your voice is recognized, and the call . Notes •...
Operating Instructions - Page 26

... Settings You can perform the following operations on this unit if the audio device supports AVRCP (Audio Video Remote Control Profile) of Bluetooth technology. (The operation differs depending on this unit, playback of the Bluetooth audio device at a moderate volume. 2 Set your usual listening volume on the unit. 3 Press the select button. 4 Rotate the control dial...
Operating Instructions - Page 27

BTA VOL*3 (Bluetooth Audio Volume Level) (page 26) Enjoying sophisticated sound functions - EQ7 Preset You can select an equalizer..." - Selecting the sound quality - "-10dB." ("ATT" is displayed at the lowest setting.) AUX VOL*2 (AUX Volume level) Adjusts the volume level for each source. 27 "- 8dB." To cancel the equalizer curve, select "OFF" in -car sound field ...
Operating Instructions - Page 28

...stored in the car. Rotate the control dial to select from each speaker to adjust the volume level, then press it . Optimizing sound by delaying the sound output from "NEAR," "NORMAL... set You can select an equalizer curve as a basis for "SET SW POS" are indicated below . The volume level is connected. - "FRONT L" (1): Front left "FRONT R" (2): Front right "FRONT" (3): Center front...
Operating Instructions - Page 30

... unit or the connected cellular phone: "1 (this unit)," "2 (cellular phone)." "OFF": to answer automatically after 10 seconds. RINGTONE*1 Uses the ringtone of the portable audio device at low volume levels: "ON," "OFF." HPF SLOP (High Pass Filter Slope) Selects the HPF slope (effective only when HPF FREQ is pressed. - "1": to not answer...
Operating Instructions - Page 34

...(33 ft)*1 Frequency band: 2.4 GHz band (2.4000 - 2.4835 GHz) Modulation method: FHSS Compatible Bluetooth Profiles*2: A2DP (Advanced Audio Distribution Profile) 1.2 AVRCP (Audio Video Remote Control Profile) 1.3 HFP (Handsfree Profile) 1.5 PBAP (Phone Book Access Profile) OPP (Object Push Profile) *1 The actual range will vary depending on factors such as obstacles between devices, magnetic fields...
Operating Instructions - Page 37

...other device, it may be sent properly. t Increase the distance from the Bluetooth audio device. Check that the volume is too low or high. The calling phone is not set to "A.ANS-1"... waves are used nearby. Some functions do not work. The name of the audio device. The volume of the other devices. The connected Bluetooth audio device cannot be possible to answer a call is...

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