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Sony KDL-55EX711 Support Question

Sony KDL-55EX711 Support Question

Find answers below for this question about Sony KDL-55EX711 - 55" Bravia Ex700 Series Hdtv.
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Question posted by Anonymous-49186 on January 21st, 2012

Serious Error 5006. Contact Sony

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Current Answers

Answer #1: Posted by TVDan on January 21st, 2012 11:56 PM
This answer was accepted by the poster of the original question.
TVDan

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August 8th, 2011

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I'm not sure if this is what you are asking for, but here is a Sony consumer link: http://esupport.sony.com/US/perl/select-system.pl?DIRECTOR=CONTACT


TV Dan
Answer #2: Posted by markempee on January 26th, 2012 6:58 PM
markempee

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October 28th, 2011

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As the words suggest, you have to contact Sony company regarding the problem. Another way is contact the company vendor of that Sony device to make them replace or repair it if the device is still in scope of its warranty. Goodluck.

Answer #3: Posted by Anonymous-87217 on December 4th, 2012 2:18 AM
Anonymous-87217

Member since:
December 4th, 2012

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Hi all,

I got the error 5006 and fix it by resetting my TV to factory settings which you can find from the TV menu.

 

Related Sony KDL-55EX711 Manual Pages

Safety and Regulatory Booklet - Page 1

...fully into the TV through the ventilation openings as they may come in contact with this condition. ☐ To avoid damaging the LCD panel, do not expose the LCD screen to avoid dust from heat sources... y entienda el contenido de este folleto antes de operar su nuevo televisor. © 2008 Sony Corporation Printed in use a power line operated TV set to maximize the brightness of the TV...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 1

...; KDL-46HX800/KDL-40HX800/KDL‑46EX717/KDL‑40EX717/KDL‑32EX717/ KDL‑46EX715/KDL‑40EX715/KDL‑32EX715/KDL‑46EX713/KDL‑40EX713/ KDL‑46EX711/KDL‑46EX710/KDL‑40EX710/KDL‑32EX710/ KDL‑46EX607/KDL‑40EX607/KDL‑32EX607/ KDL‑46EX605/KDL‑40EX605/KDL‑32EX605 Additional Information for Using Sony Wall...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 2

.../KDL‑55EX713/KDL55EX711/KDL‑55EX710/ KDL‑52EX707/KDL-46EX707/KDL-40EX707/KDL-32EX707/ KDL-46EX705/KDL-40EX705/KDL-32EX705/ KDL-60EX703/KDL-52EX703/KDL-46EX703/KDL-40EX703/ KDL-60EX701/KDL-52EX701/KDL-46EX701/ KDL-60EX700/KDL-52EX700/KDL-46EX700/KDL-40EX700/KDL-32EX700  XBR-60LX905/XBR-60LX900/KDL-60NX801/KDL-60NX800 For product protection and safety reasons, Sony...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 3

...57857;* only) Screen center point Model Name XBR-60LX90* XBR-52HX909 XBR-46HX909 KDL-60NX80* KDL-55HX800 KDL-46HX800 KDL-40HX800 KDL-55HX701 KDL-46HX701 KDL-40HX701 Display dimensions   56 3/4 (1,440) 35 3/4 (906) 49 3/4 (1,263) 30 5/8 (775) 44 3/8 ... Bracket package and check for Using Sony Wall-Mount Bracket (SU-WL500) −  −
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 4

...KDL-55EX71* KDL-46EX71* KDL-40EX71* KDL-32EX71* KDL-60EX70* KDL-52EX70* KDL-46EX70* KDL-40EX70* KDL-32EX70* KDL-40EX40B KDL-32EX40B KDL-46EX60* KDL-40EX60* KDL-32EX60* KDL-46EX507 KDL-40EX507 KDL-32EX507 KDL-60EX505 KDL-55EX505 KDL... for Using Sony Wall-Mount Bracket (SU-WL500) −  −
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 5

...;EX30* only Square hole Mounting Hook Screw (+PSW6 × 16) Additional Information for Using Sony Wall-Mount Bracket (SU-WL500) −  − Model Name KDL-32EX40* KDL-46EX405 KDL-32EX30* Display dimensions   31 1/2 (800) 19 5/8 (497) 44 3/8 (1,127) 26 5/8 (674) 31 1/2 (800) 19 5/8 (497) Screen center dimensions ...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 6

...‑46HX800/KDL‑40HX800/KDL‑46EX717/KDL‑40EX717/KDL‑32EX717/ KDL‑46EX715/KDL‑40EX715/KDL‑32EX715/KDL‑46EX713/KDL‑40EX713/ KDL‑46EX711/KDL‑46EX710/KDL‑40EX710/KDL‑32EX710/KDL-EX60* only Square hole Mounting Hook Screw (+PSW6 × 16) Additional Information for Using Sony Wall-Mount Bracket...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 7

.../KDL‑55EX717/KDL‑55EX713/KDL55EX711/KDL‑55EX710/ KDL‑EX70* only Before installing, remove screws Square hole Screw (+PSW6 × 16) Mounting Hook  XBR-60LX90*/KDL-60NX80* only Remove the bottom cover and terminal cover. Additional Information for Using Sony Wall-Mount Bracket (SU-WL500) −  −...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 8

...*/KDL-32EX30* * In the actual model names, the "" indicates numbers and/or characters specific to each model. a b c e d d e e f f f g g h h g j j h j ✍ • Available TV models vary depending on the country/region. • The availability of this Wall-Mount Bracket (SU-WL500) varies depending on the TV. Additional Information for Using Sony...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 9

...*, KDL‑40EX7*, KDL‑40HX800 only * In the actual model names, the "" indicates numbers and/or characters specific to fit the corresponding hole, and firmly secure each arm using the hexagon wrench supplied with at least two or three people. Additional Information for Using Sony Wall-Mount...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 10

Additional Information for SU-WL500. ✍ • When you put the TV back on the stand, reverse the above steps. • Remove the screws or install the Mounting Hook on the wall. Refer to the Instructions for Using Sony Wall-Mount Bracket (SU-WL500) − 10 − 9 Install the TV on a stable and level surface.
Setup Guide (Operating Instructions) - Page 1

... up your TV To watch TV Additional Information Sony Customer Support U.S.A.: www.sony.com/tvsupport Canada: www.sony.ca/support United States Canada 1.800.222.SONY 1.877.899.SONY Please Do Not Return the Product to the Store KDL-60EX703 / 60EX701 / 60EX700 / 55EX713 / 55EX711 / 55EX710 / 52EX703 / 52EX701 KDL-52EX700 / 46EX713 / 46EX711 / 46EX710 / 46EX703 / 46EX701 / 46EX700 / 40EX713...
Setup Guide (Operating Instructions) - Page 2

...any damages in the U.S. ENERGY STAR is protected by contacting your HD service provider. • Receive over-the-...HDTV, visit: U.S.A.: http://www.sony.com/HDTV Canada: http://www.SonyStyle.ca/hd This TV displays all accessory contents from Sony. 4 Setup Install your TV and connect your Sony dealer regarding this polarized AC plug with the accuracy or availability of your BRAVIA...
Setup Guide (Operating Instructions) - Page 3

Refer to "To use i-Manual...15 Additional Information Troubleshooting ...16 Specifications ...18 • Operating instructions are built into your BRAVIA TV. Table of Contents Checking the accessories...4 Inserting batteries into the remote control 4 Setting up your TV Attaching the Table-Top Stand...5 Connecting the TV...6 ...
Setup Guide (Operating Instructions) - Page 4

...the Table-Top Stand. *2 The Stand Rear Cover is attached to the TableTop Stand for KDL-55EX711/46EX711 and KDL60EX701/52EX701/46EX701 models) *1 The 32" and 40" models require assembling.... × 16) (4) (for KDL-40EX713/ 40EX710/40EX700/40EX703/32EX710/ 32EX700 models) Remote control (1)*3 Size AAA batteries (2) USB Wireless LAN Adapter UWA-BR100 (1) (for 46, 52, 55 and 60 inch models. *3 Please...
Setup Guide (Operating Instructions) - Page 10

... install the TV on the Table-Top Stand Rope or chain (not supplied) Screw (not supplied) ~ Contact Sony Customer Support to obtain the optional Support Belt Kit by providing your TV to a TV stand (not supplied... your TV model name. • For United States call: 1-800-488-7669 or visit: www.sony.com/accessories • For Canada call: 1-877-899-7669 10 Recommended Measures to secure the TV ...
Setup Guide (Operating Instructions) - Page 13

... is blocked. Wall Wall ~ • Inadequate ventilation can be performed by a Sony dealer or licensed contractor. • Follow the instruction guide provided with stand 4...for the Wall-Mount Bracket before making cable connections. For product protection and safety reasons, Sony strongly recommends that you are designed so that your TV has adequate ventilation. Installing the...
Setup Guide (Operating Instructions) - Page 16

... the antenna/cable connection. The TV turns off , disconnect the AC power cord, and inform your dealer or Sony service center of how the indicator flashes (number of pixels. Condition Explanation/Solution Picture There is not flashing 1 ... automatically enter standby mode in the i-Manual.) 2 If the problem persists, contact Sony Customer Support (information provided on the remote control.
Setup Guide (Operating Instructions) - Page 20

...Sony TV Model No. KDL-55EX713/KDL-46EX713/ KDL-40EX713/KDL-55EX711/ KDL-46EX711/KDL-55EX710/ KDL-46EX710/KDL-40EX710/ KDL-32EX710/KDL-60EX703/ KDL-52EX703/KDL-46EX703/ KDL-40EX703/KDL-60EX701/ KDL-52EX701/KDL-46EX701/ KDL-60EX700/KDL-52EX700/ KDL-46EX700/KDL-40EX700/ KDL-32EX700 Sony... to safety during the installation. Note This television includes a QAM demodulator which can radiate radio...
Setup Guide (Operating Instructions) - Page 24

... register your TV. For the latest information about software updates for software updates by selecting Settings, Product Support and then Automatic Software Update. © 2010 Sony Corporation Printed in U.S.A. Online Registration: Software Updates: For Your Convenience Be sure to the Internet, you can check for your TV, visit: United States Canada...

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