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Question posted by milan1996 on September 5th, 2011

Why Is My Sony Tv Went All Green In Color.

It is not even a year old and yesterday all of sudden the picture went all green. Even when I went to adjust the color did nothing at all. I paid $2000.00 for it which is not cheap and expected for it to last minimum 10 years Sasha

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Answer #1: Posted by TVDan on September 5th, 2011 7:40 PM

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First of all, since it's still under a year old, it's under warranty. contact Sony to get a technician out to fix it. And make sure that all inputs and the "on-screen-display" (such as menus and volume bar, etc) are green too. Sony customer service will walk you through some tests to make sure it the TV and not a bad cable box or HDMI cable, etc.

TV Dan

Related Sony KDL-55EX710 Manual Pages

Safety and Regulatory Booklet - Page 1

...to the LCD panel, small traces of liquid crystal sandwiched between the glass may occur when still pictures are provided for signs of used . Broken screen panel Do not throw anything on the TV. ☐ Do...(red, blue, or green) may appear constantly on a boat may result in the TV are necessary to ensure reliable operation of the TV and to protect it checked by Sony and to certify that ...

Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 1

... Sony Wall-Mount Bracket (SU-WL500) A-DLR-100-14(1) Compatible TV models for this Wall-Mount Bracket information:  to  refer to the various methods of installing the Wall-Mount Bracket for step 5 of "Secure the Mounting Hook to the rear of the TV" (page 5).  KDL-55HX701/KDL-46HX701/KDL-40HX701/ KDL-46EX507/KDL-40EX507/KDL-32EX507/ KDL...

Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 2

... your TV is performed by mishandling or improper installation. Be sure to entrust the attachment of this product to the wall to Sony dealers or licensed contractors and pay adequate attention to safety during the installation.  KDL-55HX800/KDL‑55EX717/KDL‑55EX713/KDL‑55EX711/KDL‑55EX710/ KDL‑52EX707/KDL-46EX707/KDL-40EX707/KDL-32EX707/ KDL-46EX705/KDL...

Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 3

... and check for Using Sony Wall-Mount Bracket (SU-WL500) − − Refer to install your TV. Dimension Table (except KDL-32EX*) (KDL-32EX* only) Screen center point Model Name XBR-60LX90* XBR-52HX909 XBR-46HX909 KDL-60NX80* KDL-55HX800 KDL-46HX800 KDL-40HX800 KDL-55HX701 KDL-46HX701 KDL-40HX701 Display dimensions...

Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 5

... SU-WL500. 4 Disconnect all the cables from the built-in BD player before installing the TV on should be operated in the above table may differ slightly depending on the wall. Model Name KDL-32EX40* KDL-46EX405 KDL-32EX30* Display dimensions   31 1/2 (800) 19 5/8 (497) 44 3/8 (1,127) 26 5/8 (674) 31...

Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 7

.... Additional Information for Using Sony Wall-Mount Bracket (SU-WL500) − − Be sure to each model. Before installing, remove screws Attach the Mounting Hook using the four spacers and four M6 × 20 screws supplied with the TV.  KDL-55HX800/KDL‑55EX717/KDL‑55EX713/KDL‑55EX711/KDL‑55EX710/ KDL‑EX70...

Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 8

... the TV onto the Base Bracket. Additional Information for Using Sony Wall-Mount Bracket (SU-WL500) − − Screw and Hook Locations Diagram/Table Model Name Screw Locations XBR-60LX90*/KDL-60NX80*/ KDL-60EX70*/KDL‑55EX71*/ e, j KDL-55HX800 KDL-55HX701/KDL-60EX50*/ d, g KDL-55EX50* KDL-46HX701/KDL-40HX701/KDL-40EX40B/ KDL...

Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 9

...two or three people. Additional Information for Using Sony Wall-Mount Bracket (SU-WL500) − − 6 Adjust the angle of the Mounting Hook using the ...two screws from the TV. Choose the holes corresponding to pinch your TV's instructions. KDL-32EX6*, KDL‑32EX7*, KDL-40EX6*, KDL‑40EX7*, KDL‑40HX800 only *...

Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 10

Additional Information for SU-WL500. ✍ • When you put the TV back on the stand, reverse the above steps. • Remove the screws or install the Mounting Hook on the wall. 9 Install the TV on a stable and level surface. Refer to the Instructions for Using Sony Wall-Mount Bracket (SU-WL500) − 10 −

Setup Guide (Operating Instructions) - Page 1

LCD Digital Color TV Setup Guide (Operating Instructions) 4-178-827-15(1) Setting up your TV To watch TV Additional Information Sony Customer Support U.S.A.: www.sony.com/tvsupport Canada: www.sony.ca/support United States Canada 1.800.222.SONY 1.877.899.SONY Please Do Not Return the Product to the Store KDL-60EX703 / 60EX701 / 60EX700 / 55EX713 / 55EX711 / 55EX710 / 52EX703 / 52EX701 KDL-...

Setup Guide (Operating Instructions) - Page 2

... dots × 1,080 lines. 2 Your new BRAVIA® TV opens the door to Gemstar-TV Guide International, Inc. This document will help assure the highest quality for the ENERGY STAR qualification in the "Home" mode. definition (HD) by one or more about HDTV, visit: U.S.A.: http://www.sony.com/HDTV Canada: http://www.SonyStyle.ca/hd This...

Setup Guide (Operating Instructions) - Page 3

... ...16 Specifications ...18 • Operating instructions are built into the remote control 4 Setting up your BRAVIA TV. Table of Contents Checking the accessories...4 Inserting batteries into your TV Attaching the Table-Top Stand...5 Connecting the TV...6 Securing the TV...10 Organizing the AC power cord ...11 Running initial setup ...11 Detaching the Table-Top Stand...

Setup Guide (Operating Instructions) - Page 5

...TV to a wall right away. Sudden room temperature changes may cause the TV to show poor picture and/or poor color. Should this occur, allow moisture to evaporate completely before powering the TV on. 2 Use the supplied screws to attach the TV...are not mounting the TV to a wall, you will need to complete the task. Attaching the Table-Top Stand (except KDL-60EX700/60EX701/ 60EX703 ...

Setup Guide (Operating Instructions) - Page 8

Shown with Home Theater System Rear of TV AM SAT IN DVD IN VIDEO 2/BD IN OUT L L OPT IN OPT IN COAX IN SAT...AUDIO OUT L 5.1CH OUTPUT FRONT REAR CENTER L R R WOOFER * Signifies a BRAVIA Sync capable device. Shown with HD Basic Connection with HD BRAVIA® Sync™ Basic Connection *Rear of TV Home Theater System Cable/ Antenna Cable/SAT (Dish) SD Cable Box or SD ...

Setup Guide (Operating Instructions) - Page 10

... the Table-Top Stand Rope or chain (not supplied) Screw (not supplied) ~ Contact Sony Customer Support to obtain the optional Support Belt Kit by providing your TV to a TV stand (not supplied). 1 Secure the Stand for the TV Make sure the TV stand can easily be pulled, pushed, or knocked over . Angle brace (not supplied...

Setup Guide (Operating Instructions) - Page 13

... from small children. ~ • Read the supplied Safety Booklet for additional safety information. For product protection and safety reasons, Sony strongly recommends that you are 8 mm to overheating of the mounting hook. Use of TV set . Installed on rear of screws other than those supplied may result in internal damage to the...

Setup Guide (Operating Instructions) - Page 15

...x Parts Description x Troubleshooting You can find the varieties of convenient functions. 1 Press i-MANUAL. 2 Press F/f/G/g/ to navigate and select items. i-Manual Welcome to i-Manual BRAVIA TV Features Watching TV Using the Home Menu Fun Features with Connected Equipment Parts Description Troubleshooting Index RETURN Back x Welcome to customize your i-Manual anytime you are watching on...

Setup Guide (Operating Instructions) - Page 16

... Shut-off , disconnect the AC power cord, and inform your dealer or Sony service center of how the indicator flashes (number of this TV. Additional Information Troubleshooting The TV will automatically enter standby mode in 15 minutes. Condition Explanation/Solution Picture There is always accepted.) 16 For example, the indicator may be in SYNC...

Setup Guide (Operating Instructions) - Page 20

... service provider. Sony TV Model No. This...SONY Model: KDL-55EX713/KDL-46EX713/KDL-40EX713/ KDL-55EX711/KDL-46EX711/KDL-55EX710/ KDL-46EX710/KDL-40EX710/KDL-32EX710/ KDL-60EX703/KDL-52EX703/KDL-46EX703/ KDL-40EX703/KDL-60EX701/KDL-52EX701/ KDL-46EX701/KDL-60EX700/KDL-52EX700/ KDL-46EX700/KDL-40EX700/KDL-32EX700 Responsible Party: Sony Electronics Inc. Declaration of digital cable television...

Setup Guide (Operating Instructions) - Page 24

United States Canada http://productregistration.sony.com http://www.SonyStyle.ca/registration Your TV is connected to the Internet, you can check for your TV, visit: United States Canada http://www.sony.com/tvsupport http://www.sony.ca/support NOTE: If your TV. For the latest information about software updates for software updates by selecting Settings, Product...