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Sony J30 Support Question

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Question posted by tlanza on April 5th, 2019

Error Codes, Counter Not Working, Tape Not Ejecting

Hello. We are receiving the following error codes:EO2-80 2AEO2-10 25The counter does not work and the tape will not eject unless the deck is turned off, then on again. It also sounds like the deck is possibly straining to load the tape. Any thoughts/suggestions/fixes would be appreciated.Thanks,t

Current Answers

Answer #1: Posted by Odin on April 5th, 2019 4:26 PM
Odin

Member since:
April 10th, 2010

Points: 41,236,770
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It seems you created your post hurriedly, as it's not entirely clear what the error codes are. However, all error codes are listed at https://www.manualslib.com/manual/159336/Sony-J-30sdi.html?page=51. If you need more help, consult Sony: use the contact information at https://www.contacthelp.com/sony/customer-service.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Sony J30 Manual Pages

Product Manual (J10, J10SDI, J30, and J30SDI Manual) - Page 6

Table of Contents Chapter 8 Maintenance and Inspection Appendix 8-1 Removing a Cassette When Tape Slack Occurs 8-1 8-2 Head Cleaning 8-1 8-3 Moisture Condensation 8-2 8-4 Error Messages 8-3 8-5 Digital Hours Meter 8-4 Specifications A-1 2 Table of Contents
Product Manual (J10, J10SDI, J30, and J30SDI Manual) - Page 8

... to show numerical values including audio level, time code, user bits, error messages, and setup menu information in addition to the current settings and operating status of this unit. Minimal maintenance The unit is compatible with Betacam/ Betacam SP The unit plays tapes recorded in the following are compact players based on the control panel...
Product Manual (J10, J10SDI, J30, and J30SDI Manual) - Page 13

..., you are pressing the button, the remaining tape time are set in the vertical blanking interval and recorded on page 7-5. 6 PHONES (headphones) jack and control knob Connect stereo headphones with an impedance of 8 ohms to monitor the sound during normal playback. ... 1) LTC: abbreviation of Longitudinal Time code. Set AUDIO MONITOR OUTPUT LEVEL, extended menu...
Product Manual (J10, J10SDI, J30, and J30SDI Manual) - Page 15

... marks or shot marks in the user bits area in the following sequence: CTL, TC, UB. Time data display selection and display contents Display Value displayed selection CTL Tape running time (hours, minutes, seconds, frames) computed from the CTL (control) signal recorded on , regardless of the setting of Parts 2-1 Control Panel Press this...
Product Manual (J10, J10SDI, J30, and J30SDI Manual) - Page 16

...indicators lights to display error messages and the setup menus. Indicator area This includes the following indicators. •...error message appears in the time data display area. • Cassette-in indicator q: This lights when a cassette is loaded in the unit. • DATA indicator: This lights when a tape... code values are being read. When this unit is resolved. When a cassette recorded ...
Product Manual (J10, J10SDI, J30, and J30SDI Manual) - Page 18

... consecutive minutes, the reel motor heat protection circuit automatically functions and the unit enters still mode. 2-1-3 Tape Transport Control Section 1 EJECT button 2 REW button 3 PLAY button 4 F FWD button 5 STOP button 6 STANDBY on and off button 1 EJECT button Press this button while holding down the SHIFT button to display UMID (see page 2-4). Chapter 2 Location...
Product Manual (J10, J10SDI, J30, and J30SDI Manual) - Page 24

...into the unit. For steps to the Maintenance Manual. Inserting a cassette EJECT button Ejecting a cassette Press the EJECT button. If the tape slacks inside the unit, pressing the EJECT button may not eject the cassette. S cassette 1 L cassette 1 Turn the POWER switch on. 2 Check the following 1/2-inch tape width cassettes: • Digital Betacam cassette (J-30/30SDI only) • MPEG...
Product Manual (J10, J10SDI, J30, and J30SDI Manual) - Page 25

... C NR for the auto-tracking is pulling the tape in, the PLAY button indicator B flashes. If you play back to the end of how to insert a cassette, see the section "Inserting and ejecting cassettes" on how to ENA) Notes • If you can turn auto-tracking off. The factory setting for audio playback...
Product Manual (J10, J10SDI, J30, and J30SDI Manual) - Page 29

Meaning CTL counter data LTC reader time code LTC reader user bit VITC reader time code VITC reader user bit 4 ...displaying Field 1 and 3 " * ": When displaying Field 2 and 4 4 Operation mode The field is not loaded. A B Display Block A Block B TAPE UNTHREAD STANDBY OFF STOP F.FWD REW PLAY PLAY LOCK JOG STILL JOG FWD JOG REV SHUTTLE STILL SHUTTLE (Speed) Operation...
Product Manual (J10, J10SDI, J30, and J30SDI Manual) - Page 43

...10 ... 08: The value 00 is a slight time delay. Chapter 7 Setup Menu 7-7 Chapter 7 Setup Menu W/OUT: White letters with white outlines. Determines the kind of character information to display the CTL counter...basic menu contains the following items. In the "Settings" column of the table, the factory default settings are indicated by one frame. b) When displaying time code values, there is...
Product Manual (J10, J10SDI, J30, and J30SDI Manual) - Page 50

...order to give the unit time to the drum. If the tape is automatically ejected. Use the unit when the indicator goes off and the "...When the moisture has evaporated, the ALARM indicator goes off and the error message disappears. If you move the unit from occurring, the unit...on and wait until the ALARM indicator goes off for about 10 minutes, in this state, it can condense on the head-...
Product Manual (J10, J10SDI, J30, and J30SDI Manual) - Page 51

... of drum motor. Detected abnormal condition in a system control device, NV-RAM. Detected incorrect ending of process for tape top when threading. 8-4 Error Messages CODE 01 02 03 04 05 06 07 08 09 0A 10 11 12 13 20 92 96 97 98 MESSAGE REEL TROUBLE REEL TROUBLE REEL TROUBLE REEL TROUBLE REEL...
Product Manual (J10, J10SDI, J30, and J30SDI Manual) - Page 53

... °F) Storage temperature -20 °C to +60 °C (-4 °F to +140 °F) Humidity 25% to 80% Mass J-10/10SDI: 8.1 kg (17 lb 13 oz) J-30/30SDI: 8.2 kg (18 lb 1 oz) Dimensions (w/h/d) ...307 × 100 × 397 mm (12 1/8 × 4 × 15 3/4 inches) Tape transport system Tape...
Product Manual (J10, J10SDI, J30, and J30SDI Manual) - Page 54

... speed Servo lock time (from standby) 1.5 second or less Load/unload time 7 seconds or less Cassette types Digital Betacam cassette ... Betacam (J-30/30SDI): 10 bits/sample MPEG IMX (J-30/30SDI): 8 bits/ sample Betacam SX: 8 bits/sample Compression Coefficient recording system/ MPEG2 4:2:2 P@ML Channel coding S-I-NRZI PR-IV Error correction Reed-Solomon code Analog composite output Bandwidth ...
Product Brochure (v2215) - Page 3

... or upright in international environments. During cassette loading, each format is necessary. 100 307 100 321.5 397 1 Compact Body Design J-10/J-10SDI J-30/J-30SDI 2 Powerful Playback Capability 161... Betacam SX®, Betacam SP®, and Betacam tape recordings. perfect for MPEG IMX® and Digital Betacam® recordings. The J-30 and J-30 SDI models add playback...
Product Brochure (v2215) - Page 4

...Code Output Enhanced Interfacing Capability Operational Versatility 1i.LINK Interface - This feature makes them through the XLR connectors or RCA pin jacks located on a variety of all marks can scan tapes with superimposition capability. While the J-10 and J-30 offer one set of recorded... Opening the Door to a 25 Mbps DV signal (video, audio*, and time code are also useful metadata that ...
Product Brochure (v2215) - Page 6

...(x 2): -10 dBu at 47 kΩ load, unbalanced, XLR (male x 2): +4 dBm, 600 Ω load, low impedance, balanced JM-60 Stereo Phone Jack, -∞ to 80% (relative humidity... Weight Dimensions (W x H x D) Tape speed Digital Betacam MPEG IMX Betacam SX ...) output Time Code output Monitor output L/R Headphone output Remote Control RS-422A RS-232C Wireless Supplied accessories J-10 J-10SDI J-30...
Product Brochure (j10 brochure) - Page 3

Powerful Playback Capability fig 2 The J-10 and J-10 SDI models have the capability to ... editors either horizontally or upright in international environments. perfect for MPEG IMXTM and Digital BetacamTM recordings. During cassette loading, each format is automatically identified for playback, so no menu settings or switching is necessary... SXTM, Betacam SPTM, and Betacam tape recordings.
Product Brochure (j10 brochure) - Page 4

.... can be converted to a 25 Mbps DV signal (video, audio*, and time code are available either analog component output...also provided on the J-10 SDI and J-30 SDI models. 3Flexible Audio Outputs Two channels of recorded material. Shot Mark Handling ... tapes with superimposition capability. including even 20-year-old archives - J-10/J-30 Rear Panel 341 2 J-10SDI/J-30SDI SDI/Time Code...
Product Brochure (j10 brochure) - Page 6

... Time Code output Monitor output L/R Headphone output Remote Control RS-422A RS-232C Wireless Supplied accessories J-10 J-10SDI... (x 2): -10 dBu at 47 kΩ load, unbalanced, XLR (male x 2): +4 dBm, 600 Ω load, low impedance, balanced JM-60 Stereo Phone Jack, -∞ to 80% (relative humidity... Humidity Mass Dimensions (W x H x D) Tape speed Digital Betacam MPEG IMX Betacam SX Betacam/...

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