Get support for Sony DSC-WX50

Sony DSC-WX50 Support Question

Sony DSC-WX50 Support Question

Find answers below for this question about Sony DSC-WX50.
Need a Sony DSC-WX50 manual? We have 6 online manuals for this item!
Question posted by whaszz on September 11th, 2013

Sony Xperia Z

i bought the sony xperia z recently. sony claimed that this is such a good product whereby it is waterproof. this is the reason i am drawn to buy this phone.....that is after watching a few reviews and tests on you tube. however what i dont get is that why is it the warranty does not cover damage from water! the warranty will be voided. i accidently drop my phone into the sink....hey not the swimming pool ...and in went haywire. cant swipe the screen, cant press the on off button and speaker sound jerking evry now and then. Worse is the shop that i bought this phone from does not to deal with sony service centre coz the problem may due to water. now i hv to deal with sony on my own. common sony ....what kind of a gimmick is this. your product is not cheap and u come up with this waterproof crap and no warranty against water. answer me ...somebody from sony perhaps the ceo!

Current Answers

Answer #1: Posted by BusterDoogen on September 11th, 2013 6:46 PM
This answer was accepted by the poster of the original question.
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,397
1,100
points
The claims states it's dust & water resistant, not water proof. Sorry to hear that your phone drowned. I did see that the term water proof was used in this article introduced in Berlin. The technical specificationsdo not mention water resistant nor water proof. You have a fair argument for a replacement, go for it! Good luck!

I suggest you send an e-mail to their support dept.
http://esupport.sony.com/US/perl/support…
I am sure they will read it and pass it to the appropriate people. If not,

Phone

Local customer support operating times

  • Monday to Sunday : 8am - 11pm EST

To call us by phone please call:

‎ +1 866 766 9374

(Toll Free)

‎ 877-7XPERIA (1-877-797-3742)

Xperia™

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Related Sony DSC-WX50 Manual Pages

Instruction Manual - Page 2

...) (not supplied in the USA and Canada) (1) • Wrist strap (1) • Instruction Manual (this manual) (1) GB 2 http://www.sony.net/SonyInfo/Support/ 2 Select your camera. Refer to it for the model name of your camera within the support page. • Check the model name on the bottom of your country or region. 3 Search...
Instruction Manual - Page 3

DSC-WX50 Serial No Model No. AC-UB10/UB10B Serial No GB WARNING To reduce fire or shock hazard, ... not disassemble. • Do not crush and do not expose the battery pack to these numbers whenever you call your Sony dealer regarding this product. IMPORTANT SAFETY INSTRUCTIONS -SAVE THESE INSTRUCTIONS DANGER TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, CAREFULLY FOLLOW THESE INSTRUCTIONS If...
Instruction Manual - Page 4

...-ION BATTERIES Lithium-Ion batteries are recyclable. This Class B digital apparatus complies with the same or equivalent type recommended by Sony. • Dispose of rechargeable batteries, call toll free 1-... If some trouble occurs while using a genuine Sony battery charger or a device that may not cause harmful interference, and (2) this camera only, and should not be used with Part...
Instruction Manual - Page 5

... authority to operate this product, you have any changes or modifications not expressly approved in order to comply with the limits for a digital device pursuant to radio ...tested and found to comply with the GB limits for a Class B digital device, pursuant to the following measures: - UL is subject to Part 15 of Conformity Trade Name: SONY Model No.: DSC-WX50 Responsible Party: Sony...
Instruction Manual - Page 6

... countries applying EU Directives The manufacturer of this product shall not be treated as household waste. This product has been tested and found compliant with the limits set out in... This symbol on the product or on its packaging indicates that this product is Sony Corporation, 1-7-1 Konan Minato-ku Tokyo, 108-0075 Japan. By ensuring this product is Sony Deutschland GmbH, Hedelfinger Strasse...
Instruction Manual - Page 7

...product or battery, please contact your local Civic Office, your nearest Sony service station. Notice for safety, performance or data integrity reasons require a permanent connection with an incorporated battery, this product... that for customers in combination with a chemical symbol. In case of products that the battery provided with this battery should lose the fuse cover, ...
Instruction Manual - Page 11

... 115 min. GB 11 Notes • If the Power/Charge lamp on conditions of use only genuine Sony brand battery packs, micro USB cable (supplied) and AC Adaptor (supplied). • BC-TRN2 battery ...). • Be sure to 86ºF). • The battery pack may take longer depending on the camera flashes when the AC Adaptor is connected to the wall outlet (wall socket), this case, wipe any dust...
Instruction Manual - Page 13

... on the CIPA standard, and is for shooting under the following conditions: (CIPA: Camera & Imaging Products Association) - Approx. 3600 images Shooting (movies) Notes Approx. 60 min. - The... flash strobes once every two times. - Approx. 240 images Viewing (still images) Approx. 180 min. Using Sony...
Instruction Manual - Page 24

...] t Double-click camera icon t [PMHOME.EXE] Windows XP/Vista: [Computer] (in Windows XP, [My Computer]) t [PMHOME] t Double-click [PMHOME.EXE] 3 Follow the instructions on your Mac. To take advantage of the functions available when you play back images on a Mac, use "PlayMemories Home". For details, see http://www.sony.co.jp/imsoft...
Instruction Manual - Page 28

... Cleaning the camera surface Clean the camera surface with a soft cloth slightly moistened with water, then wipe the surface with a dry cloth. This is due to chemical products such as thinner...camera or recording media, etc. Unauthorized recording of such materials may be unable to charge it to the provisions of the copyright laws. No compensation for damaged content or recording failure Sony...
Instruction Manual - Page 29

... 3D still images: MPO (MPF Extended (Disparity Image)) compliant GB Movies (AVCHD format): AVCHD format Ver. 2.0 compatible Video: MPEG-4 AVC/H.264 Audio: Dolby Digital 2ch, equipped with Dolby Digital Stereo Creator • Manufactured under license from Dolby Laboratories. Specifications Camera [System] Image device: 7.77 mm (1/2.3 type) Exmor R CMOS sensor Total pixel number of...
Instruction Manual - Page 64

© 2011 Sony Corporation Printed in China
Marketing Specifications (Black model) (Camera only) - Page 1

...digital zooms use Face Detection, Smile Shutter, and Natural Flash to improve portraits. 16.2 Megapixel Back-illuminated Exmor® R CMOS Image Sensor This camera... shutter, pan the landscape and let the camera do the rest. DSC-WX50/B Expand your HD TV.6 With dual record...intelligently different widths to produce images with the Sony® DSC-WX50. View 3D stills and Sweep Panorama images...
Marketing Specifications (Black model) (Camera only) - Page 3

... trademarks are trademarks of their respective owners. Updated: February 29, 2012 Records in part without notice. Sony, Cyber-shot, Optical SteadyShot, BIONZ, Smile Shutter, Sweep Panorama, Exmor R, and the Sony make.believe logo are trademarks of Sony. Microsoft, Windows, and Windows Vista are trademarks of Apple, Inc. Mac is prohibited. All rights reserved...
Marketing Specifications (Blue model) - Page 1

...digital zooms use Face Detection, Smile Shutter, and Natural Flash to improve portraits. 16.2 Megapixel Back-illuminated Exmor® R CMOS Image Sensor This camera... stunning images and AVCHDTM 1080/60i video with the Sony® DSC-WX50. In addition, the combined Exmor® R CMOS...Capture the decisive moment - DSC-WX50/L Expand your HD TV.6 With dual record of the camera's Carl Zeiss® ...
Marketing Specifications (Blue model) - Page 3

... other trademarks are trademarks of their respective owners. Updated: March 13, 2012 Sony, Cyber-shot, Optical SteadyShot, BIONZ, Smile Shutter, Sweep Panorama, Exmor R, and the Sony make.believe logo are trademarks of Apple, Inc. Combined with electronic stabilization © 2012 Sony Electronics Inc. Requires HDTV and HDMI cable sold separately. 4. 1. Requires 3D HDTV...
Marketing Specifications (Pink model) - Page 1

... image zoom Most digital zooms use Face Detection, Smile Shutter, and Natural Flash to improve portraits. 16.2 Megapixel Back-illuminated Exmor® R CMOS Image Sensor This camera features a 16.2...distortion for closer photos. Capture stunning images and AVCHDTM 1080/60i video with the Sony® DSC-WX50. Clear Image Zoom doubles optical zoom for playback on your visual horizons with its...
Marketing Specifications (Pink model) - Page 3

...: March 13, 2012 Records in part without notice. Features and specifications subject to change without written permission is a trademark of Sony. All rights reserved. Sony, Cyber-shot, Optical SteadyShot, BIONZ, Smile Shutter, Sweep Panorama, Exmor R, and the Sony make.believe logo are trademarks of their respective owners. Combined with electronic stabilization © 2012...
Marketing Specifications (Silver model) - Page 1

...digital zooms use Face Detection, Smile Shutter, and Natural Flash to improve portraits. 16.2 Megapixel Back-illuminated Exmor® R CMOS Image Sensor This camera..., pan the landscape and let the camera do the rest. DSC-WX50 Expand your HD TV.2 With dual record... Active Mode Optical SteadyShot™ with the Sony® DSC-WX50. Background Defocus DSLR photographs are often beautiful because...
Marketing Specifications (Silver model) - Page 4

... 10.2 Gbps) and active 3D glasses sold separately 3. All rights reserved. Sony, Cyber-shot, Optical SteadyShot, BIONZ, Smile Shutter, Sweep Panorama, Exmor R, and the Sony make.believe logo are trademarks of Sony. Updated: February 29, 2012 Combined with electronic stabilization © 2012 Sony Electronics Inc. Microsoft, Windows, and Windows Vista are trademarks of Microsoft...

Similar Questions

Battery Charger For Digital Stll Camera Dsc-w510
From Where I Get A Charger For Digital Camera Dsc-w510
(Posted by kakaflora 11 years ago)
Not Able To Connect Cyber Shot Dsc Wx50 To Pc And Not Able To Install Play Memor
Not able to connect DSC WX50 to lap top and not able to install play memories home. asking to connec...
(Posted by aanson 11 years ago)
Ask a New Question
Use the box below to post a new question about this Sony product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Sony Manuals

Find free Sony DSC-WX50 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Sony Reviews

View thousands of Sony user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Sony customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Sony customer service rankings, employee comments and much more from our sister site.

Sony Recalls

Find comprehensive Sony recall information updated hourly on RecallOwl.com.