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Sony DSC-HX300 Support Question

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Question posted by laurogers on October 5th, 2015

Error Message E62:11 Showing Up On Screen Repeatedly

Error message E62:11 showing up on screen repeatedly I can turn the camera on and off, and have also replaced the SD card, but neither solves the problem. The error message reappearsagain after a short while.

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Answer #1: Posted by waelsaidani1 on October 5th, 2015 3:24 PM

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These error codes appear when the Self-diagnosis function works. As your camera is equipped with Balanced Optical SteadyShot, if excessive force is applied to the lens while the power is on, the protection of the lens driving circuit may be activated and the error code may be displayed.
In this case, remove and insert the battery to cancel the error message. When cleaning the lens, use a soft cloth to wipe and be careful not to apply force to the lens.

Related Sony DSC-HX300 Manual Pages

Limited Warranty (U.S. Only) - Page 1

...God, misuse, limitations of technology, or modification of or to any repair, replacement part or replacement product for the remainder of a defect, these are your unit.It is ...ii) replace the product with respect to the Sony authorized service facility specified. Some states do not allow the exclusion or limitation of protection to the software. SONY® Digital Camera LIMITED WARRANTY...

Instruction Manual - Page 2

...; Micro USB cable (1) • AC Adaptor AC-UB10/UB10B/UB10C/UB10D (1) • Power cord (mains lead) (not supplied in parentheses indicates the number of your camera. Checking the supplied items The number in the USA and Canada) (1) • Shoulder strap (1) • Lens cap (1) • Instruction Manual (this manual) (1) GB...

Instruction Manual - Page 3

... power outlet. Owner's Record The model and serial numbers are located on it. • Do not short circuit and do not allow metal objects to come into contact with the battery terminals. • Do ..., use an attachment plug adaptor of in the space provided below. GB 3 DSC-HX300 Serial No Model No. Record the serial number in fire. • Do not handle damaged or leaking lithium...

Instruction Manual - Page 4

... This device may not cause harmful interference, and (2) this camera only, and should not be used with Part 15 of...Customer Information Center 1-800-222-SONY (7669). This Class B digital apparatus complies with the same or equivalent type recommended by returning...children. • Keep the battery pack dry. • Replace only with Canadian ICES-003. Disconnect the AC Adaptor from the...

Instruction Manual - Page 5

...and (2) this device must be determined by turning the equipment off and on a circuit different ...Consult the dealer or an experienced radio/TV technician for a digital device pursuant to provide reasonable protection against harmful interference in a ... comply with Part15 of Conformity Trade Name: SONY Model No.: DSC-HX300 Responsible Party: Sony Electronics Inc. Address: 16530 Via Esprillo, ...

Instruction Manual - Page 9

...cannot firmly secure the camera, and damage to the camera may occur. * Supports Micro USB compatible device. GB 9 Battery insertion slot ea Battery eject lever es Access lamp ed Memory card slot ef Tripod ...Mode)/ (3D Still Image)/ (Scene Selection) T Jog dial U / (In-Camera Guide/Delete) button V MENU button W Finder adjustment dial X Multi/Micro USB Terminal* Y Connector cover Z ...

Instruction Manual - Page 11

... AC Adaptor to the wall outlet (wall socket). GB 11 Charging the battery pack For customers in the USA and Canada GB Power cord (Mains lead) Power/Charge lamp Lit: Charging Off: Charging finished Flashing: Charging error or charging paused temporarily because the camera is not finished, remove and re-insert the battery...

Instruction Manual - Page 13

... Products Association) - If the camera is connected to a laptop computer that can record and view Shooting still images LCD screen Viewfinder Typical movie LCD screen shooting Viewfinder Continuous LCD screen movie shooting Viewfinder Viewing still images Battery life Approx. 155 min. Do not turn on the CIPA standard, and is set to a power source, the...

Instruction Manual - Page 14

... repeatedly starting/stopping shooting, zooming, turning on/off once every ten times. • The numbers of minutes for shooting under the following conditions: - Other functions, such as zooming, are for movie shooting are based on and off , etc. - Press (Playback) button to switch to the USB connection screen. In addition, you connect the camera...

Instruction Manual - Page 17

.... Resolution] is indicated as 12:00 AM, and noon as 12:00 PM. 5 Follow the instructions on -screen instructions, then press z. 4 Set [Date & Time Format], [Daylight Savings] or [Summer Time] and [Date &... location by following the on the screen. • The battery pack will run out quickly when: - [Disp. Date & Time setting is displayed when you turn on the camera for the first time. •...

Instruction Manual - Page 19

.../previous image Select an image by pressing B (next)/b (previous) on this camera, the registration screen for panoramic shooting, the recorded image may stop to view movies. Therefore even ...Select images: B (next)/b (previous) or turn the jog dial Set: z 1 Press the (Playback) button. • When images on a memory card recorded with other cameras are played back on the control button or by...

Instruction Manual - Page 20

... for the selected item is displayed. • If you press the / (In-Camera Guide) button when the MENU screen is not displayed, you to search the camera's functions according to shooting images Press the shutter button halfway down. In-Camera Guide This camera contains an internal function guide. This allows you can search the guide...

Instruction Manual - Page 21

x Jog dial You can turn the jog dial to change the setting values depending on the camera. In playback mode, you to change the following setting values...jog dial to easily select from the functions. Introduction of other functions. This camera is equipped with a Function Guide that allows you to change the screen display. / (Cont. Shooting/Self-Timer): Allows you to use the ...

Instruction Manual - Page 24

... Image Zoom/Digital Zoom/Wind Noise Reduct./Micref Level/ Red Eye Reduction/Blink Alert/Write Date/Custom Button/Disp. GB *2If a memory card is not inserted, (Internal Memory Tool) will be selected. Viewing Retouch Picture Effect Slideshow Delete 3D Viewing View Mode Display Cont. Shooting Group Protect Print (DPOF) Rotate In-Camera Guide...

Instruction Manual - Page 26

... start [PlayMemories Home], then select [PlayMemories Home Help Guide] from [Help] menu. • For details on the screen to complete the installation. • When the message to connect the camera to the following PlayMemories Home support page (English only): http://www.sony.co.jp/pmh-se/ GB 26 x Installing "PlayMemories Home" on a computer...

Instruction Manual - Page 27

...number of movies varies because the camera is equipped with VBR (Variable Bit Rate), which automatically adjusts image quality depending on the shooting conditions and the memory card. x Still images Size 20M... Approx. 48 MB 7 155 8 (Units: Images) GB Memory card 2 GB 295 6400 325 x Movies The table below shows the approximate maximum recording times. When you record a fast-moving subject...

Instruction Manual - Page 29

... which is capable of Carl Zeiss in Germany. If water enters inside the camera, a malfunction may appear on the screen. Notes on the screen and lens The screen is neither dust-proof, nor splash-proof, nor water-proof. • Avoid exposing the camera to water. The lens for effective use. Notes on recording/playback •...

Instruction Manual - Page 30

... or the power may turn off automatically to protect the camera. To prevent damage to chemical products such as thinner, benzine, alcohol, disposable cloths, insect repellent, sunscreen or insecticide. This is due to the battery characteristics, and is not a malfunction. A message will make it difficult to recover any on the screen, wipe it to...

Instruction Manual - Page 31

... Audio: MPEG-4 AAC-LC 2ch Recording media: Internal Memory (Approx. 48 MB), "Memory Stick Duo" media, "Memory Stick Micro" media, SD cards, microSD memory cards Flash: Flash range (ISO sensitivity (Recommended Exposure Index) set to 11 ft. 5 7/8 inches) (T) GB 31 Specifications Camera [System] Image device: 7.82 mm (1/2.3 type) Exmor R CMOS sensor Total pixel number of...

Instruction Manual - Page 32

... USB communication: Hi-Speed USB (USB 2.0) * Supports Micro USB compatible device. [Screen] LCD screen: 7.5 cm (3.0 type) TFT drive Total number of dots: 921 600 dots [Power,... V AC Adaptor AC-UB10/UB10B/ UB10C/UB10D, 5 V Power consumption: Approx. 1.3 W (during shooting with the LCD screen) Approx. 1.1 W (during shooting with the viewfinder) Operating temperature: 0 °C to 40 °C (32 °...