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Sony BDV-E390 Support Question

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Question posted by AlanDGuin on February 25th, 2013

I Get No Sound Out Of Somy Surround Sound When Watching Tv. What Could This Be?

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Answer #1: Posted by tintinb on February 27th, 2013 11:32 AM

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tintinb

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The audio cables of the speakers may not be connected to the proper ports. The very first thing that you need to do is to check if the speaker cables and power supply are properly connected. You should refer to the user's manual on how you can setup the printer correctly. Here's the link to the manual.

http://www.helpowl.com/manuals/Sony/BDVE390/162955

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Related Sony BDV-E390 Manual Pages

Operating Instructions - Page 1

4-418-859-12(1) Blu-ray Disc™/ DVD Home Theatre System Operating Instructions BDV-E490/BDV-E390/BDV-E385/BDV-E290/BDV-E190/BDV-T39

Operating Instructions - Page 2

...for sale in cabinet. BDV-E390/BDV-E385/ BDV-T39 Serial No The ...following indications are designed to persons. Reorient or relocate the receiving antenna (aerial). - CAUTION You are located on the laser protective housing inside the enclosure. Consult the dealer or an experienced radio/TV... Disc / DVD Home Theatre System is intended to...

Operating Instructions - Page 7

... 1: Installing the System....... 17 Step 2: Connecting the System... 17 Connecting the speakers ..........17 Connecting the TV 18 Connecting the other components (Set-top box, etc 19 Connecting the antenna (aerial 20 Step 3: Preparing for Network Connection 20 Step 4: Performing the Easy Setup 22 Step 5: Selecting the Source ....... 23 Step 6: Enjoying Surround Sound 24 Playback Playing...

Operating Instructions - Page 14

... sound is received. (Radio only) C Lights up when the HDMI (OUT) jack is correctly connected to "TV." Rear panel FRONT R FRONT L SUBWOOFER CENTER SPEAKERS SUR R SUR L A SPEAKERS jacks (page 17) B TV ...19) G ANTENNA (FM COAXIAL 75Ω) jack (page 20) 14US E Lights up when the system is set to an HDCP (Highbandwidth Digital Content Protection) compliant device with HDMI or DVI (Digital ...

Operating Instructions - Page 15

...the unit or remote is output from the system's speakers or the TV's speaker(s). E SOUND MODE +/- (page 24) Selects the sound mode. NETFLIX Accesses the "NETFLIX" online ...RETURN OPTIONS SOUND MODE SOUND MODE HOME NETFLIX PRESET PRESET SEN TUNING PLAY TUNING DISPLAY PAUSE STOP VOL TV VOL MUTING TV INPUT 4 5 6 7 Number 5, AUDIO, VOL +, and N buttons have a tactile dot. TV "/1 (on...

Operating Instructions - Page 16

... Play (page 35) when the system is the last point you press the button, the search speed changes. TV VOL +/- H DISPLAY (pages 25..., 28, 38) Displays playback and web browsing information on and set to a 3D compatible device. 16US Plays one second in pause mode. x (stop) Stops playback and remembers the stop point (resume point). G MUTING Turns off the sound...

Operating Instructions - Page 17

...SUR L Gray (Surround right speaker (R)) Blue (Surround left )) E Surround speaker (R (right)) F Subwoofer G Unit Step 2: Connecting the System Do not connect ... refer to the supplied "Speaker Installation Guide." (BDV-E490 only) • When you connect another ...sound is not distorted. Getting Started Getting Started Step 1: Installing the System How to position the system Install the system...

Operating Instructions - Page 18

... quality 18US Getting Started Connecting the TV Select one of the following connection methods according to TV sound via the system's speakers. For setting the Audio Return Channel function, see [Audio Return Channel] (page 44). 3) The supplied video cord is for connection of the Dock for iPod/iPhone. (BDV-E490/BDV-E390/BDV-E290/BDVT39 only) Audio connections...

Operating Instructions - Page 19

... following connection methods according to [Off] (page 44). • You can enjoy component sound by selecting the "AUDIO" function for connection B. 19US TV Video out Audio out Component (Set-top box, VCR, PlayStation®, or digital satellite receiver, etc.) System Signal flow : Video signal : Audio signal Select one of the component. Getting Started...

Operating Instructions - Page 24

... dialog. [2ch Stereo] ("2CH ST.") The system outputs the sound from the speakers depending on the TV screen. Getting Started Step 6: Enjoying Surround Sound After performing the previous Steps and starting playback, you can easily enjoy pre-programmed sound modes that are tailored to different kinds of movie theaters into your home. They bring the exciting and powerful...

Operating Instructions - Page 26

... operating instructions of an iPod/iPhone via the system. * BDV-E490/BDV-E390/BDV-E290/BDV-T39 only. Enjoying an iPod/iPhone (BDV-E490/BDV-E390/BDV-E385/BDVE290/BDV-T39 only) You can play mode, playing status...The home menu appears on the TV screen. 3 Press C/c to select [Video], [Music], or [Photo]. 4 Press X/x to the USB device, turn the system off before using with the system. ...

Operating Instructions - Page 27

... selected [Video]* or [Music] in Step 3 The video/music files are listed on the system. The home menu appears on the TV screen. 3 Press C/c to select [Video]*, [Music], or [Photo]*. * BDV-E490/BDV-E390/BDV-E290/BDV-T39 only. • To change a system setting, such as the sound mode setting, while viewing images from the iPod/iPhone appears on your...

Operating Instructions - Page 32

... the front panel display. 2 Press X/x repeatedly until "A/V SYNC" appears in the front panel display turns off. 32US Adjusting the delay between the picture and sound (A/V SYNC) When the sound does not match the pictures on the TV screen. 2 Press X/x to select [A/V SYNC], then press . 3 Press C/c to adjust the delay between the picture and...

Operating Instructions - Page 33

... The types of sound tracks recorded on the TV screen. When 4 digits are displayed. Enjoying Multiplex Broadcast Sound (DUAL MONO) You can enjoy multiplex broadcast sound when the system receives or plays a Dolby Digital multiplex broadcast signal. • To receive a Dolby Digital signal, you need to connect a TV or other component to the sound of both the...

Operating Instructions - Page 34

... you press the button, the system tunes in the front panel display changes as follows: Frequency t Preset number t Decoding status* t Frequency t ... *Appears when [Sound Effect] is tuned in a ...up to 20 stations. Presetting radio stations You can select monaural reception. The option menu appears on the TV screen. 2 Press X/x to select [FM Mode], then press . 3 Press X/x to select [Monaural]....

Operating Instructions - Page 35

...] To obtain the best possible surround sound, set the parameters from 0 to 23 feet (0.0 to 7.0 meters). 35US Then use the "BRAVIA" Sync function, turn on the TV. You can turn the system off in sync with the TV. • The system does not turn off the sound of the system by operating the TV. By connecting Sony components that...

Operating Instructions - Page 36

.... The time can adjust the sound level of the speakers. You can set [Test Tone] to 5. 7 Press RETURN. Press SLEEP. Each time you set the system to turn off at one of... the front speaker distance. [Center] 10 ft/3.0 m: Set the center speaker distance. [Surround Left/Right] 10 ft/3.0 m: Set the surround speaker distance. [Subwoofer] 10 ft/3.0 m: Set the subwoofer distance. • You can...

Operating Instructions - Page 40

... and not all the functions described may work. 1 Press HOME. Icon Explanation [Network Update] (page 40) Updates the software of the system. [Screen Settings] (page 41) Makes the screen settings according... refer to items such as picture and sound. After the update completes, the main unit automatically turns off , or operate the main unit or TV. 40US Icon Explanation [Easy Setup] (page...

Operating Instructions - Page 42

... upper limit is set to the primary audio. [Off]: Outputs the primary audio only. x [Speaker Settings] To obtain the best possible surround sound, set the system's sound effects (SOUND MODE setting (page 24)) on the connected component. • When [Control for the "TV" function is recorded. x [Audio Output] You can compress the dynamic range of the...

Operating Instructions - Page 49

.../ photo file on the iPod/iPhone. (BDV-E490/ BDV-E390/BDV-E385/BDV-E290 only.) t Select the input on your TV for this system. The system does not output sound of [System Settings] to [Off] (page 44). ...[DVD-ROM 24p Output] in [HDMI Settings] of [System Settings] to [Auto] (page 44). t Clean the disc. The sound comes from the surround speakers. t Set [Control for more than 5 seconds to...