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Sony BDV-E390 Support Question

Sony BDV-E390 Support Question

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Question posted by spada on June 24th, 2014

Sony Bdv-e390 Does Not Make Sound With Tv

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Answer #1: Posted by techyagent on June 24th, 2014 10:36 AM
This answer was accepted by the poster of the original question.
techyagent

Member since:
June 17th, 2014

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Please click here and follow the troubleshooting steps carefully.

Thanks


Techygirl

Related Sony BDV-E390 Manual Pages

Operating Instructions - Page 1

4-418-859-12(1) Blu-ray Disc™/ DVD Home Theatre System Operating Instructions BDV-E490/BDV-E390/BDV-E385/BDV-E290/BDV-E190/BDV-T39
Operating Instructions - Page 2

... approved in this manual could void your Sony dealer regarding this equipment. Reorient or relocate...Consult the dealer or an experienced radio/TV technician for connection to disassemble the cabinet....classified as a CLASS 3R LASER product. BDV-E390/BDV-E385/ BDV-T39 Serial No The following indications are...of this Blu-ray Disc / DVD Home Theatre System is located on the rear exterior....
Operating Instructions - Page 5

...of the Wi-Fi Alliance (BDV-E390/BDV-E385/BDVT39 only). • "PhotoTV HD" and the "PhotoTV HD" logo are trademarks of Verance Corporation. Cinavia is a trademark of Sony Corporation. • MPEG ... reserved. • All other trademarks are trademarks of their respective owners. • Other system and product names are not indicated in the United States and/or other countries. •...
Operating Instructions - Page 6

...Gracenote Software or Gracenote Servers are for BDV-E490, BDV-E390, BDV-E385, BDV-E290, BDV-E190, and BDV-T39. Gracenote is not obligated to... data types or categories that Gracenote deems sufficient. Gracenote makes no circumstances will terminate if you for any information that... these Operating Instructions describe the controls on the TV screen may enforce its rights under this manual,...
Operating Instructions - Page 9

BDV-E390/BDV-E290 • Front speakers (2) • FM wire antenna (aerial) (1) or • Operating Instructions • Quick Setup Guide • Speaker Installation Guide • Surround speakers (2) • ...
Operating Instructions - Page 15

... 3 8 RETURN OPTIONS SOUND MODE SOUND MODE HOME NETFLIX PRESET PRESET SEN TUNING PLAY TUNING DISPLAY PAUSE STOP VOL TV VOL MUTING TV INPUT 4 5 6 ...Sony Entertainment Network™" online service. 15US Use the tactile dot as a reference when operating the remote. • : For TV operations (For details, see "Controlling Your TV with the Supplied Remote" (page 37).) The system...
Operating Instructions - Page 18

.... (BDV-E490/BDV-E390/BDV-E290/BDVT39 only) Audio connections If you do not connect the system to the TV's HDMI jack that is compatible with the ARC function, make an ...OPTICAL D TV L R AUDIO IN Audio cable (not supplied) L AUDIO OUTPUT R Standard quality 18US Getting Started Connecting the TV Select one of the following connection methods according to TV sound via the system's speakers...
Operating Instructions - Page 19

.... Getting Started Connecting the other components (Set-top box, etc.) Connect the system so that video signals from the system and other component are sent to the TV, and audio signals from the component are sent to [Off] (page 44). • You can enjoy component sound by selecting the "AUDIO" function for connection B. 19US
Operating Instructions - Page 20

... system to the network by making a LAN cable connection as follows. Getting Started Connecting the antenna (aerial) Step 3: Preparing for Network Connection Rear panel of the unit DIGITAL IN OPTICAL OUT ARC TV VIDEO OUT LAN (100) L R AUDIO IN FM COAXIAL 75 ANTENNA Broadband router LAN LAN cable (not supplied) 20US For BDV-E390/BDV-E385/BDV...
Operating Instructions - Page 21

..., check the following website: http://www.sony.com/blurayhtsupport/ - For details: -...supplied) DIGITAL IN OPTICAL L OUT ARC R TV VIDEO OUT LAN (100) AUDIO IN Rear...Setup (WPS)-compatible, you can easily make settings, anyone can easily set on... protect wireless communication, this system supports various security functions. For BDV-E490/BDV-E290/BDVE190 Select the method...
Operating Instructions - Page 24

... items. The text enclosed in brackets ([--]) appears on the TV screen. Sound mode Effect [Auto] ("AUTO") The system selects [Movie] or [Music] automatically to produce the sound effect depending on the disc or sound stream. • 2-channel source: The system simulates surround sound from 2-channel sources and outputs sound from the 5.1 channel speakers by duplicating 2-channel source...
Operating Instructions - Page 26

... disc type and system status. The displayed information differs depending on the TV screen. 3 Press C/c to select [Video], [Music], or [Photo]. 4 Press X/x to the (USB) port (page 13). For playable types of files, see "Playable Types of the USB device before connecting. 2 Press HOME. Enjoying an iPod/iPhone (BDV-E490/BDV-E390/BDV-E385/BDVE290/BDV-T39 only...
Operating Instructions - Page 27

... TV for this system before placing the iPod/ iPhone onto the Dock for iPod/ iPhone. The home menu appears on the TV screen. 3 Press C/c to select [Video]*, [Music], or [Photo]*. * BDV-E490/BDV-E390/BDV-E290/BDV-T39 only. • To change the TV input to the video input...] appears on your TV with the iPod/ iPhone's USB cable. 2 Press HOME. The sound...
Operating Instructions - Page 30

...select [Video Search] or [Music Search]. To search for related information. 1 Connect the system to a network (page 20). 2 Insert a disc with content about which you want .... Common options Item Details [Sound Mode] Changes the sound mode setting (page 24). [Shuffle Setting] Sets shuffle playback. (iPod/iPhone only) (BDV-E490/BDV- E390/BDV-E385/ BDV-E290/BDV-T39 only) [Repeat Setting]...
Operating Instructions - Page 40

... or operate the main unit or TV. 40US The home menu appears on or off . You can make the basic settings. [Resetting] (page 45) Resets the system to the factory settings. [Network ...the system. [Screen Settings] (page 41) Makes the screen settings according to the type of connecting jacks. [Audio Settings] (page 42) Makes the audio settings according to items such as picture and sound. The...
Operating Instructions - Page 44

...system to a TV's HDMI IN jack that is built into the system for wireless network connection. [USB Wireless Setup] (BDV-E490/BDV-E290/ BDV..., the system must be connected to a broadband router using a LAN cable. [Wireless Setup(built-in)] (BDV-E390/BDVE385/BDV-T39 only...FAQ: http://www.sony.com/blurayhtsupport/ x [Network Connection Diagnostics] You can display the system's software version ...
Operating Instructions - Page 49

... the iPod/iPhone. (BDV-E490/ BDV-E390/BDV-E385/BDV-E290 only.) t Select the input on the entire TV screen. t If the color irregularity persists, turn off the TV set . t Make sure that no sound from the TV set once, then turn it on the disc is heard from the surround speakers. The system does not output sound of the picture is...
Operating Instructions - Page 54

... TV (Audio Return Channel/OPTICAL) Supported formats: LPCM 2CH (up to 48 kHz), Dolby Digital, DTS 54US a a - - a a a - a - a - Specifications Amplifier Section BDV-E490/BDV-E390/BDV-E385/BDV-E290/ BDV-T39... from 180 Hz - 20 kHz; Supported Audio Formats Audio formats supported by this system are as follows. Format LPCM 2ch LPCM 5.1ch, LPCM 7.1ch Dolby Digital Dolby...
Operating Instructions - Page 55

... 5/8 in) (w/h/d) 6.1 kg (13 lb 7 1/8 oz) (with speaker cord) Subwoofer (SS-WSB114) for BDV-E390/ BDV-E385/BDV-E290/BDV-T39 Dimensions (approx.) Mass (approx.) 215 mm × 335 mm × 260 mm (8 1/2 in ... for BDV-E490/BDV- Additional Information Video Section Outputs VIDEO: 1 Vp-p 75 ohms HDMI Section Connector Type A (19pin) BD/DVD/Super Audio CD/CD System Signal format system NTSC...
Operating Instructions - Page 56

... block is achieved with the full digital amplifier, S-Master. 56US General Power requirements 120 V AC, 60 Hz Power consumption BDV-E490/BDV-E390/BDV-E385/BDV-E290/ BDV-T39 On: 130 W Standby: 0.3 W (at the Power Saving mode) BDV-E190 On: 95 W Standby: 0.3 W (at the / Power Saving mode) Dimensions (approx.) 430 mm × 50 mm × 275 mm...

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