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Question posted by redskins099 on May 18th, 2019

Cash Register Xe-a403 Stays In Not Assigned Mode

after a power failure overnight the XE-A403 cash register has not assigned and about 10 zeros in the window. we tried resetting the machine but nothing works . tried the opx/z mode setting with the receiptpo key as suggested in the manual but still nothing. its locked in that mode even after trying a clerk entry mode? any suggestions thanks

Current Answers

Answer #1: Posted by Odin on May 18th, 2019 9:57 AM
This answer was accepted by the poster of the original question.
Odin

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Points: 41,236,690
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Sharp says, "Please enter a clerk code and the error will not appear." If this doesn't work, the next step is to reset (which you say you've already tried). There are two reset procedures, and if necessary you should attempt both. For instructions, expand Resetting my cash register at http://www.sharp-register.com/Default.aspx?tabid=108&Agg491_SelectTab=5. If none of the above works, your register is probably beyond repair; but to be sure, consult Sharp: use the contact information at https://www.contacthelp.com/sharp/customer-service.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Sharp XE-A403 Manual Pages

XE-A403 Operation Manual in English and Spanish - Page 3

...10%). do not try to page 7. English English INTRODUCTION Thank you very much for service - Otherwise, distorted memory contents and malfunction of the cash register... Cash Register, Model XE-A403. Be sure to charge the batteries, the machine must be plugged in and the mode switch... • The register plugs into the interior of the register and cause component failure. • When ...
XE-A403 Operation Manual in English and Spanish - Page 5

......46 1 Register Number and ...Power save mode ...51 Logo message print format ...51 High amount lockout (HALO) for cash...mode 54 AUTO key programming ...54 4 Reading Stored Programs ...54 TRAINING MODE ...56 READING (X) AND RESETTING (Z) OF SALES TOTALS 57 OVERRIDE ENTRIES ...63 CORRECTION AFTER FINALIZING A TRANSACTION (Void mode 63 OPERATOR MAINTENANCE...64 1 In Case of Power Failure...
XE-A403 Operation Manual in English and Spanish - Page 6

... FUNCTIONS 1 External View Front view Operator display Printer cover Receipt paper Journal window Rear view Customer display (Pop-up type) AC power cord Mode switch Drawer lock Drawer Keyboard RS-232C connector You can mount the spill-proof cover provided with the cash register on the printer (receipt side). Lift the rear of the printer...
XE-A403 Operation Manual in English and Spanish - Page 8

... been set, the price is displayed to advice you to remove the money to be entered, ------- In the REG or MGR mode, press s the key to pages 43 and 44. For example, "?01?" When an amount is to a safe place. • Power save mark When the cash register goes into the power save mode, the power save mode) 6 Drawer...
XE-A403 Operation Manual in English and Spanish - Page 9

.... To charge the batteries, set the mode switch to the PGM position. GETTING STARTED Please follow the procedure shown below. 1 Installing the cash register Find a stable surface near an AC outlet where the cash register will not subject to clear message after pulling out the plug and initialize the cash register again. REG OPX/Z MGR OFF X1/Z1 VOID...
XE-A403 Operation Manual in English and Spanish - Page 10

.... Take caution when installing paper rolls. For the printer, you must install the paper rolls (receipt and journal paper rolls) provided with the power cord connected and the mode switch set to the PGM position: How to the procedure shown below with the register. Install the paper rolls according to cut as illustrated above . 2.
XE-A403 Operation Manual in English and Spanish - Page 11

... bearing, and press the key to take -up excess slack in the paper. 10.Replace the printer cover. 5 Programming date, time and tax The cash register provides text languages of the printer. Insert the end of the paper into power save mode (factory setting: goes into the slit in the take up spool. (Press the } key...
XE-A403 Operation Manual in English and Spanish - Page 12

...10, and non taxable for department 11 to 99 When you use department 11 or above, and/or you apply taxable status other than taxable 1 for PO amount, RA amount, Manual tax amount The factory setting...to be trained Department programming: The cash register is assigned). • Amount entry digit limit for department 1 to 10, you must change department settings. Please refer to the department ...
XE-A403 Operation Manual in English and Spanish - Page 16

.... 7 digits) 14 p * Less than the programmed upper limit amounts When zero is entered, only the sales quantity is pre-programmed to PLU mode and zero for department 1 to 40) For department 1 to preset price entry style and a unit price is preset, the cash register will act as a repeat entry of that department. code (1 to obtain...
XE-A403 Operation Manual in English and Spanish - Page 28

... transaction. These errors must be voided. Key operation example 1310 ™ ™ 1755 § 10 p 35 p s Subtotal void v s Receipt print 4 Correction of Incorrect Entries not Handled by ...1. If making the amount tendered entry, finalize the transaction. 2. This function does not work when more than 30 items have been entered. Make correct entries from the beginning. 3....
XE-A403 Operation Manual in English and Spanish - Page 29

... items into the cash register. REG OPX/Z MGR Every time you program an item, the cash register will print the setting. BASIC FUNCTION PROGRAMMING (For Quick Start) 1 Date and Time Programming Date For setting the date, enter...X1/Z1 refer to print samples in this manual, there are present in the mode switch and turn it with a new one (refer to "Various Function Selection Programming 1" ...
XE-A403 Operation Manual in English and Spanish - Page 30

...per dollar. The cash register comes with the law of items assigned to the department ... operation example 1430 s Print Time For display and print,12-hour format is set to sales of your state. To change it is levied in this section. ... to 4) @ Tax rate (0.0000 to 100.0000) When the lowest taxable amount is zero @ Lowest taxable amount (0.01 to 999.99) s A To delete a tax rate,...
XE-A403 Operation Manual in English and Spanish - Page 31

... items necessary to 2.22 A: Difference between the minimum breakpoint and the next one (¢) - 10 (0.11 - 0.01) 12 (0.23 - 0.11) 16 (0.39 - 0.23) 18 (0.57...zeros of a tax rate (after the decimal point), but you do need to the add-on a regular cycle: difference between Q and M1 or between a minimum break point and the next one (A). Tax table programming can program the cash register...
XE-A403 Operation Manual in English and Spanish - Page 36

... after the PLU code is entered. Each commission amount for clerks. The cash register is entered. key *1: To assign departments 21 through 40, press the department shift key. six digits) s A *2: For a subdepartment, set the limit amount of 1800 PLU/subdepartment settings are assigned as PLUs (commission group: 0) associated with department 1 and preset unit price "0". A To...
XE-A403 Operation Manual in English and Spanish - Page 41

... programming decides whether or not the machine should print a message at the foot of a receipt when a...key without pressing the key, the cash register goes to character codes N entry mode. Function parameters for C, X, Y ...*2 , , or A To program for another key *2:Press s key for CA key setting. *1:Item: A Footer printing B Amount tendered entry C Entry digit limit Selection: Entry: ...
XE-A403 Operation Manual in English and Spanish - Page 53

... clerk do not affect sales totals. To set for B to entering power save mode since no operation is made Selection: Yes (default) No Entry: 0 1 001-254 or 999 (Default 030) When 999 is inhibited. When the cash in drawer (CID) (9999999.99) (sentinel) - In this cash register, the cash register will be displayed at the leftmost position on...
XE-A403 Operation Manual in English and Spanish - Page 66

... not be l accepted. OPERATOR MAINTENANCE 1 In case of Power Failure When power is lost, the machine retains its memory contents and all information on sales entries. • When power failure is encountered in register idle state or during an entry, the machine returns to normal operation after power recovery. • When power failure is encountered during printing or before they have...
XE-A403 Operation Manual in English and Spanish - Page 70

..., pull it up. On the rear side of the machine in the register is detachable. The 6-denomination coin case is detachable. When...mode switch is not placed on the cabinet. Adhesive tape Printer cover Spill-proof cover Hole for the day, remove the till from the drawer and keep the drawer open if it is locked with the till removed. However, when a power failure occurs or the machine...
XE-A403 Operation Manual in English and Spanish - Page 72

... subject to the department keys by 9W Operating 49W (max.) Working temperature: 32 °F to 104 °F (0 °C...) Quality: High quality (0.06 to 0.08 mm thickness) Cash drawer: 5 slots for bill and 6 for receipt and ...XE-A403 Dimensions: 16.5 (W) x 16.8 (D) x 11.7 (H) in. (420 (W) x 427 (D) x 297 (H) mm) Weight: 28.0 Ib (12.7 kg) Power source: 120V AC ± 10%, 60 Hz Power...
XE-A403 Operation Manual in English and Spanish - Page 115

...no charge to the purchaser for parts or labor for the time period(s) set forth below . Your Product: XE series Electronic Cash Register Warranty Period of this Product: One (1) year for parts and ninety (... MERCHANTABILITY AND FITNESS FOR USE ARE LIMITED TO THE PERIOD(S) FROM THE DATE OF PURCHASE SET FORTH BELOW. In order to enforce the rights under this Sharp brand product (the "Product...

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