Sharp XEA21S Support Question
Sharp XEA21S Support Question
Find answers below for this question about Sharp XEA21S - Thermal Fax Machine.Need a Sharp XEA21S manual? We have 1 online manual for this item!
Question posted by phylissteelman on July 10th, 2019
E01 Error
In the past I have been able to enter item 1.5 @ 11.99 the price then showing i now get te E0Is 1 message. Is something in the programming or is the machine no longer able to function correctly. As long as i do use a decimal in the item amount the machine is working correctly.
Current Answers
Answer #1: Posted by Odin on July 11th, 2019 6:17 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,680
Member since:
April 10th, 2010 Points: 41,236,680
Try resetting your machine. Expand the third link under FAQ at http://www.sharp-register.com/Default.aspx?tabid=103&Agg481_SelectTab=5. If the issue persists or if you require further advice, you'll have to consult Sharp: use the contact information at https://www.contacthelp.com/sharp/customer-service.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Related Sharp XEA21S Manual Pages
Instruction Manual - Page 3
...cash register. • Be sure that is a trademark of functions and features. Installation in such locations could seep into direct contact... followings: Incorrectly using batteries can cause them to cut yourself by the cutter.
• Install your machine in the battery...8226; If the register malfunctions, call 1-800-BE-SHARP for long periods. • Should a battery leak, clean out the ...
Instruction Manual - Page 4
... ...6 6 Drawer Lock Key...6 GETTING STARTED...7 HELP FUNCTION ...11
FOR THE OPERATOR
OVERVIEW OF FLOW OF DAILY SALES ENTRIES 13 BASIC SALES ENTRY ...14
1 Basic Sales Entry Example...14 2 Error Warning...15 3 Item Entries...16
Single item entries ...16 Repeat entries ...17 Multiplication entries ...17 Split pricing entries ...18 Single item cash sale (SICS) entry ...19 4 Displaying Subtotal...
Instruction Manual - Page 5
... selection for miscellaneous keys 49
Print format ...50
Receipt print format ...50
Function selection for tax...50
Other programming...51
4 Various Function Selection Programming 2 53
Power save mode ...53
Logo message print format ...53
Online time out setting ...54
Thermal printer density ...54
Language selection...55
Training clerk specification for training mode 55
AUTO key...
Instruction Manual - Page 8
...: Appears in the OP X/Z, REG,
or MGR mode.
Machine state symbols
: Appears during programming.
: Appears when an error is detected.
: Appears when the subtotal is displayed or ... ones immediately. When you have registered ten times, the display will show "0."(2 → 3 ..... 9 → 0 → 1 → 2 ... ) Receipt function status:
The indicator "_" appears in the OFF
status. " " ...
Instruction Manual - Page 12
... factory preset. 6
Programming other than taxable 1 for department 1 to
10, you must set a conversion rate to use department 11 or above, and/or you apply taxable status other necessary items
While the cash register is commonly used with optional functions. The main optional functions are listed below.
• PLU (price lookup) • Consecutive number • Machine number •...
Instruction Manual - Page 13
...
G The
key works as the help function.
11
Printing the help menu
G Press the
key to print the help function. Finalize the transaction to
use the key as the error escape function during a transaction. This function is available in any mode switch position other than "OFF". HELP FUNCTION
The help function allows you to print guidance messages for each operation.
Instruction Manual - Page 17
...the entry and re-enter the correct number.
• You make an error in key operation: Clear the error and continue operation.
• You make an entry beyond a programmed amount entry limit: Check...error state by this function. However, if more than 30 items were entered, the
receipt will turn the mode switch to the power save paper
R using the receipt ON/OFF function. If
it is correct...
Instruction Manual - Page 23
... entered directly into the department or indirectly via a related PLU.
To delete all taxable (1-4) subtotal, press T, U, s and t in this order. 6 Tax Calculation
Automatic tax
When the register is programmed with 50 cents as a non-taxable one $7.15 item (PLU no. 85, taxable 2) for cash
Key operation example
Print
5 @ 670 ! 85 p A
Manual tax
The machine...
Instruction Manual - Page 24
... applied: When using a tax status shift, the entry of a multi-taxable item for cash with their programmed tax status reversed
• One $13.45 item of dept. 16 (non-taxable) as a taxable 1 item
• One $7.00 item of PLU no. 25 (non-taxable) as a taxable 1 and 2 item
• One $4.00 item of dept. 11 (taxable 2) as taxable 2 items
Key operation...
Instruction Manual - Page 28
...use
the r key or the R key respectively.
Key operation example
12345 s 4800 r
Print
No sale (exchange)
A When you let the machine... print a non-add code number before pressing
A the
key, a no sale entry is achieved and a non-add code number is a good idea to open and printer will
print "NO SALE" on -account (RA) entry, enter...paid-out (PO) entry, enter the amount and press the
...
Instruction Manual - Page 30
If you are making the amount tendered entry, finalize the transaction. 2. Make correct entries from the beginning. 3. This function does not work when more than 30 items have been entered. These errors must be corrected by the Direct or Indirect Void Function
Any errors found after the entry of Incorrect Entries not Handled by the manager. Key operation example...
Instruction Manual - Page 31
... FUNCTION PROGRAMMING where various optional programming features are three sections, BASIC FUNCTION PROGRAMMING where required items must first program necessary items so that the cash register suits your sales manner. If there is present in each section.
4. Find the appropriate features for your needs, and make the necessary programming changes. Every time you must be entered using...
Instruction Manual - Page 42
...Function parameters for C, c and A (when using as CA key)
To program "0" for all items
*2
@ s C c *1ABC
,
or
A
To program for another key
*2:Press s key for CA key setting.
*1:Item...machine should print a message at the bottom of the corresponding key is prohibited. c • You may select amount tendered, compulsory or optional, for the key. The entry digit limit is used..., program upper...
Instruction Manual - Page 58
... may be restarted.
56 a
Delete Transaction
a
A
max. 25 times
a Programming for weekly or monthly reports).
5 Reading Stored Programs
The machine allows you can recall those a transactions and/or reports simply by pressing the key in the PGM mode. entering a PLU 2 item (programmed unit price: 1.50) and a dept. 6 item (unit price: 1.00)
Key operation example
AUTO setting
a 2 p 100...
Instruction Manual - Page 60
...programming report
PLU code PLU text
3 Auto key programming report
Range Mode parameter Unit price
Associated dept. code
TRAINING MODE
Training mode is selected, the machine automatically enters ...operation is valid only in training is used when the operator or the manager practices register operations.
2 Programming report 2
4 Printer density programming report
Job code
A to "Training ...
Instruction Manual - Page 69
... Programming Data
Reading the graphic logo data
Set the mode switch to the PGM position. When writing or reading is printed.
To execute *
s 144 @ s 1 A
Restoring (reading) the saved data
l
To cancel The comfirmation message is finalized, the message "SD FINAL" will be printed.
In case an error occurs, a corresponding error
message will be printed. The comfirmation message...
Instruction Manual - Page 72
...not unpack the thermal paper until it...machine.)
• Never pull the paper when the print roller arm is locked. Cautions in handling the recording paper (thermal paper)
• Use..., the machine retains its...machine returns to normal operation after power recovery.
• When a power failure is encountered during a printing cycle, the register prints "========" and then carries out the correct...
Instruction Manual - Page 73
... to set the roll correctly.
(How to use of each battery are installed correctly, the " " or
" " symbol will be reset to the paper roll cradle and
remove the old batteries.
4. outside diameter: 3.15 in (80 mm) Quality: Thermal paper
• Be sure to set to the OFF position, all the programmed settings will disappear.
5. Otherwise...
Instruction Manual - Page 76
...cover. However, when a power failure occurs or the machine becomes out of order, slide the lever located on the bottom of the machine in the printer. 4. Never touch the print head ...Jam
Caution: The paper cutter is detachable. Remove the printer cover. 2. Reset the paper roll correctly by Hand
Lever
The drawer automatically opens. Turn the mode switch to cut yourself. After closing ...
Instruction Manual - Page 77
.... Error code
E01 E02 E03 E07 E11
E12 E32 E34 E35 E36 E37 E67
Error status
Registration error
Misoperation error
Undefined code is full (in the key programming).
Make a preset price entry.
s Press the
key and continue the operation. Checking
• Has the machine been initialized properly as shown "GETTING STARTED"? (Note that do not necessarily indicate functional faults...
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