Sharp UP-820F Support Question
Sharp UP-820F Support Question
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Question posted by Kathy68310 on March 28th, 2016
Hi How Do You Do A Master Reset On The Till After It Displaying Ram Error Thank
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Current Answers
Answer #1: Posted by TechSupport101 on March 28th, 2016 3:44 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Hi. If you have a RAM board connected, it may have become loose and requires to be re-seated. Also, power surge may cause this error. Otherwise, the RAM chip on the system board may be defect.
Related Sharp UP-820F Manual Pages
UP-810F | UP-820F Operation Manual - Page 3
...exposure to environmental considerations. Other electrical devices on the display. For a complete electrical disconnection, remove the AC... The use by a rechargeable battery pack. INTRODUCTION
Thank you encounter any operational problems.
IMPORTANT
Avoid installing this... any possible loss of the SHARP POS Terminal Model UP-810F/820F. This POS terminal uses a nickel metal hydride ...
UP-810F | UP-820F Operation Manual - Page 4
Receipts ...26 Built-in Printer Sample Receipt ...26
5. Time Display and Automatic Date Updating 25
4. Selecting Operating Mode ...23 Operating Modes ...23 Mode Selection ...24
3. Prior to Entries ...27 Preparations for Entries ...27 Error Warning ...27 Starting Cash Memory Entry ...28
6. CONTENTS
INTRODUCTION ...1 IMPORTANT ...1 PRECAUTION ...1
1. Part Names and Functions ...9 ...
UP-810F | UP-820F Operation Manual - Page 5
......50 Combo meal entries ...51 Condiment entries (for PLU) ...51 Repeat round entries ...52
Display of Subtotals ...53 Merchandise subtotal ...53 Taxable subtotal ...53 Tax-inclusive subtotal (full subtotal) ... ...55 Hold/Recall Function ...55
Finalization of Transaction ...56 Cash or check tendering ...56 Mixed tendering (check + cash) ...56 Cash or check sale that does not need any tender entry (...
UP-810F | UP-820F Operation Manual - Page 6
... total report on -account entries ...76 Paid-out entries ...78 No-sale (exchange) ...79 Cashing a check ...79 Customer management ...80 WASTE mode ...81
7. Manager's Override Entries and Correction ... Chit Receipts 85 Copy Receipt Printing ...85 Validation Printing Function ...86
9. Reading (X) and Resetting (Z) of Incorrect Entries Not Handled by the Direct or Indirect Void Function 84
8. Tip-...
UP-810F | UP-820F Operation Manual - Page 9
...logo ...214 Validation printing text ...214 Bill logo ...215 Scrolling message for pole display...215 Device Configuration Programming...216 Built-in printer ...217 Journal printer ...217 External ... printer ...219 Remote printer (KP#1 thru KP#9) ...220 BCR (SCANNER) ...220 Pole display ...221 GLU Code Programming ...222 Customer Programming ...223 Customer code ...224 Customer programming ...224 ...
UP-810F | UP-820F Operation Manual - Page 10
...Maintenance...266 In Case of Power Failure ...266 In Case of a Printer Error...266 Thermal Printing ...266 Cautions in handling the printer ...266 Cautions in ...a paper jam (UP-810F) ...273 Removing a paper jam (UP-820F) ...273 Cleaning the Print Head (UP-810F)...274 Cleaning the Print Head (UP-820F)...275 Removing the Till and the Drawer...276 Operating the Drawer by Hand...276 Before Calling for ...
UP-810F | UP-820F Operation Manual - Page 11
1 Part Names and Functions This chapter describes the part names and functions of this POS terminal. External View
Front view
UP-810F
Printer cover
Customer display (Pop-up type) Operator display
Keyboard (flat-type)
Drawer Drawer lock
UP-820F
Printer cover Journal filter
RS232 connector SD card slot
Rear view (UP-810F/UP-820F)
- 9 -
UP-810F | UP-820F Operation Manual - Page 18
...1 thru 5 keys
P-SHIFT ...
1
P-SHIFT 6
Price level shift 1 thru 6 keys
FS/CBNF SHIFT
Food stamp/Cash benefit shift key
GD1 SHIFT
... PLU MENU50
PLU menu 9 thru 50 keys
MACRO 1
... GDSC
%1
%3
Group discount...key
Non-add code/Date & time
#/TM
display key
NS
No-sale key
TAX
RP SEND GRT
EX OPEN TARE
BAL
REPEAT
IND. CA/CHK9 Check cashing 1 thru 9 keys
MGR #
HOLD/RECALL
Manager...
UP-810F | UP-820F Operation Manual - Page 19
...are as function keys on the keyboard area of the display. SERVICE FINAL DEPOSIT DEPOSIT RF B.T. FSTEND FSTENDEBT CASH BN SRV# RP SND GRATUITY BAL AMOUNT DEPT# ...PO PO2 REPEAT RCP ON/OFF WASTE MDS ST TRY ST FS/CBN SHIFT PRINT BILL CHARGE TIP CASH TIP TIP PAID VOID I.VOID
ST VD REFUND RETURN TAX COVER COUNT PBAL N.C. Note that the labels on the key tops in this manual may differ from the displayed...
UP-810F | UP-820F Operation Manual - Page 21
... key, a function menu key, or a PLU menu keys, the currently displayed keys are replaced by Hand".)
Display
Operator display (touch panel)
• Screen example 1 (REG mode)
Information area 2...display area/Cursor down keys / when the transaction information occupies more than 8 lines.
To unlock it , turn 90 degrees clockwise.
SK1-1
Drawer lock key
This key locks and unlocks the cash...
UP-810F | UP-820F Operation Manual - Page 22
... GLU code during a GLU entry.
Sentinel mark (X)
: Appears when the cash in the "OFF" state. appears when the used memory is 95%. The sentinel server is pressed.
Item text Modification status
: Appears when an item is selected on the main display area or registered. : Shows "REFUND", "RETURN" or the like when the corresponding...
UP-810F | UP-820F Operation Manual - Page 23
...lock is selected
during text entry for programming. CAUTION : Do not pull or push the display beyond the allowable tilt angle range (45 degrees) nor apply excessive
pressure to list programmable... options. Information area 2 Shows the current job name like "READING", "RESETTING", etc. Item list key ( L I S T )
Used to the display.
- 21 - You can be tilted for details.
Numeric key area ...
UP-810F | UP-820F Operation Manual - Page 24
... program the time for an extended period of "TERMINAL" programming. When the contrast is a consumable part. The backlight in the display is no longer adjustable and the display becomes darker, consult your POS terminal should keep the normal status (in the "BRIGHTNESS" menu of time.
Screen save mode
When you want to save...
UP-810F | UP-820F Operation Manual - Page 29
...section "Installing and Removing the Paper Roll" under "Operator Maintenance." NOTE Your POS terminal will go into an error state accompanied by
press
the
key. Receipt ON/OFF function
You can be ...OFF
key
to
set
the
function
to
"OFF"
by a warning beep and the error message on the display. Contact your manager.
• When an including-tax subtotal exceeds eight digits: Delete...
UP-810F | UP-820F Operation Manual - Page 78
...POS terminal allows payment entries in the keyboard area. Pressing any of change will be done only by cash... is shown in domestic currency. • You can be displayed and printed in domestic currency. After currency conversion, finalization can...- 76 - NOTE When the tip amount remains unchanged in Individual Server Resetting, the tip paid entry, enter the
server code, then press the
TIP...
UP-810F | UP-820F Operation Manual - Page 91
...POS terminal's memory.
• Use the resetting function (Z) when you need to take an X report (reading) of sales revenue.
1. Select "2 RESETTING" to display the flash report menu. 3. After all sales information and clears the entire memory except GT1 through GT3, the reset... of department sales, "CID" to take a flash report of cash in parentheses on the opening
screen, you want to take a...
UP-810F | UP-820F Operation Manual - Page 118
..., and X2/Z2 modes into the electronic journal file.
• Reporting (X report)
The POS terminal reports the journal data (same as normal journal formats) in the electronic journal file by...Electronic journal
This function is possible to take the resetting report of the journal data in the electronic journal file by
the report printer or the display. No. (Consecutive no.):
ALL or RANGE (...
UP-810F | UP-820F Operation Manual - Page 194
... the desired starting number. You can program the timer for THE TILL TIMER, the screen save mode timer (max. 2 digits : 0 to 99 minutes) If the number "0" is entered, the POS terminal will be unavailable.
- 192 -
The counter will turn off the display after that is one each time a programmed time limit is reached...
UP-810F | UP-820F Operation Manual - Page 268
...heated to a certain level, printing is made on the display.
15 Operator Maintenance
In Case of Power Failure
Even when power is lost, your POS terminal retains its memory contents and all information on sales ... (See the sample print.)
Power failure symbol
Print after power recovery
In Case of a Printer Error
If the printer runs out of paper, the printer will stall, and the "PAPER EMPTY" ...
UP-810F | UP-820F Operation Manual - Page 279
... to the electrical outlet?
Is the take-up . (UP-820F) Printing is issued.
Magnetic card reader model UP-E13MR3
- 277... the print head release lever in the "Check" column. RAM memory board model UP-S04MB2 5. Before Calling for Service
Phenomena..."REG" mode? Is the terminal set properly to the POS terminal? Remote customer display model UP-P20DPB 2.
Is there a paper jam? Remote ...
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