Sharp UP-820F Support Question
Sharp UP-820F Support Question
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Question posted by jeffmurphy on September 17th, 2015
10 Of Our Up-820f Reg. Says Ram Error. Been In Our Whse. Unused For 2 Years Or S
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Current Answers
Answer #1: Posted by TechSupport101 on September 18th, 2015 4:14 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Ram error is commonly caused by flat backup battery(ies). This is most likely the cause of your issue seeing the unit were left unused for an extended period After replacing it/them, perform a master reset to get stings started again!
Related Sharp UP-820F Manual Pages
UP-810F | UP-820F Operation Manual - Page 1
The above illustration shows the UP-820F.
UP-810F | UP-820F Operation Manual - Page 3
.... The terminal plugs into any standard wall outlet (120V ± 10% AC) with wet hands. This charging precaution can prevent unnecessary initial... to be regulated due to use of the SHARP POS Terminal Model UP-810F/820F. Disposal of the cabinet. Never use a sharp... materials may be replaced at least every three years at 1-800-BESHARP (For U.S.A only)
- 1 -
This product utilizes ...
UP-810F | UP-820F Operation Manual - Page 4
...3. Part Names and Functions ...9 External View ...9 Front view ...9 Rear view ...9 Printer (UP-810F) ...10 Printer (UP-820F) ...11 RS232 Connector/SD Card Slot ...12 Opening the RS232 connector cover...12 Opening the SD card slot... to Entries ...27 Preparations for Entries ...27 Error Warning ...27 Starting Cash Memory Entry ...28
6. CONTENTS
INTRODUCTION ...1 IMPORTANT ...1 PRECAUTION ...1
1.
UP-810F | UP-820F Operation Manual - Page 6
...Manager's Override Entries and Correction after Finalization 87 Override Entries ...87 Correction after Finalization ...88
10. Reading (X) and Resetting (Z) of Sales Totals 89 How to -Last or Earlier Entries ...total report on -account entries ...76 Paid-out entries ...78 No-sale (exchange) ...79 Cashing a check ...79 Customer management ...80 WASTE mode ...81
7. Correction ...82 Correction of the ...
UP-810F | UP-820F Operation Manual - Page 10
.... Operator Maintenance...266 In Case of Power Failure ...266 In Case of a Printer Error...266 Thermal Printing ...266 Cautions in handling the printer ...266 Cautions in handling the recording...UP-810F) ...268 Installing a paper roll (UP-820F) ...269 Manual installing of a paper roll (UP-810F/UP-820F 270 Removing the journal paper roll (UP-820F 271 Prevention of Options ...277
17. List of paper...
UP-810F | UP-820F Operation Manual - Page 11
External View
Front view
UP-810F
Printer cover
Customer display (Pop-up type) Operator display
Keyboard (flat-type)
Drawer Drawer lock
UP-820F
Printer cover Journal filter
RS232 connector SD card slot
Rear view (UP-810F/UP-820F)
- 9 - 1 Part Names and Functions This chapter describes the part names and functions of this POS terminal.
UP-810F | UP-820F Operation Manual - Page 12
... If the paper becomes jammed, you need to the right.
Printer (UP-810F)
NOTE
The POS terminal UP-810F may result in the "Operator Maintenance" chapter.
The built-in printer is approximately...the right. The average life of the printer, please refer to the printer and print head.
- 10 - Cutter open lever If a paper jam occurs, pull the cutter unit open while pushing the cutter...
UP-810F | UP-820F Operation Manual - Page 13
... lever on the right. If the paper becomes jammed, you use the terminal. Printer cover
Your POS terminal is approximately 5 million lines.
Take-up the cover as shown in the "Operator Maintenance" ...head release lever
NOTE Do not attempt to lift the print head. Printer (UP-820F)
NOTE
The POS terminal UP-820F may result in damage to the printer and print head.
- 11 -
Pulling...
UP-810F | UP-820F Operation Manual - Page 16
If you
- 14 - Standard keyboard layout
UP-810F
UP-820F
NOTE
• All the keys except the receipt and journal paper feed keys ( and want to change the layout, consult your authorized SHARP dealer.
• Keyboard layout is subject to change without notice.
) can be re-positioned.
UP-810F | UP-820F Operation Manual - Page 18
...thru 5 keys
P-SHIFT ...
1
P-SHIFT 6
Price level shift 1 thru 6 keys
FS/CBNF SHIFT
Food stamp/Cash benefit shift key
GD1 SHIFT
... GD3 SHIFT
Group discount shift 1 thru 3 keys
PRINT
Validation print key
BILL
...
RP ROUND
Repeat round key
GLU RECALL
Table# recall key
MSG 1
... CAP.10 Data capture 1 thru 10 key CA/CHK1 ... GAS28 SBTL
Gasoline sales 1 thru 28 subtotal key
Non-add...
UP-810F | UP-820F Operation Manual - Page 29
...in printer of the Receipt ON/OFF function. NOTE Your POS terminal will go into an error state accompanied by a warning beep and the error message on the display.
To disable
receipt
printing,
press...paper rolls) is (are) not installed in the built-in the REG mode to save paper using the receipt On/Off function. Error Warning
In the following examples, your manager.
• When an ...
UP-810F | UP-820F Operation Manual - Page 46
... 3; Price: $6.90)
Treated as $2.30 item Treated as $3.10 item Treated as $2.50 item
Promotion discount
PLU/UPC link entries
It is in the REG mode.
In case that you can be combined for
a single key... items that they belong to one group. • Using the UPC learning function, you register a PLU/UPC to a leading PLU/UPC.
You can be linked to which any PLUs/UPCs are...
UP-810F | UP-820F Operation Manual - Page 86
...following steps should be handled by the Direct or Indirect Void Function
You cannot void any errors after finalization of a transaction or during entry of an amount tendered. Hand the incorrect... Procedure
1310 3
1755 4
2
5 PLU/ SUB
10 PLU/ SUB
SBTL
or SBTL VOID
Correction of Incorrect Entries Not Handled by the manager. These errors must be taken.
1. Once a subtotal void is ...
UP-810F | UP-820F Operation Manual - Page 89
... manager as maximum amounts) for cash and subtracting the coupon amount $2.50...correct (incorrect entries that the POS terminal has been programmed not to the normal REG mode. Override Entries
Programmed limits... for various functions can be overriden by direct or indirect void). CA/AT
- 87 -
Error
CL
2
Return to allow coupon entries
Normal REG...
UP-810F | UP-820F Operation Manual - Page 159
...
2 CHECK:
Check key
3 CHARGE:
Charge key
4 FS TEND:
Food stamp tender key
5 CASH BENEFIT: Cash benefit key
6 CONVERSION: Currency conversion keys
7 EAT IN:
Eat-in key
8 SERVICE:
Service key
9 FINAL:
Final key
10 CID:
Cash in drawer
11 CH/CG:
Check change " on page 173. See "Final key" on page 176. In the SETTING...
UP-810F | UP-820F Operation Manual - Page 270
... As a result, nothing may be fed through the printer.
6. Select the "REG" mode with the
manual cutter.
7. Set the paper correctly in a POS terminal malfunction.
In the case of the printer
as shown on the
right. Installing...
Paper width:
UP-810F: 3.13 ± 0.02 in. (79.5 ± 0.5 mm)
UP-820F: 2.26 ± 0.02 in the printer. NOTE
If the leading end of any paper rolls other than...
UP-810F | UP-820F Operation Manual - Page 271
...cover. Remove the printer cover. 3. Check that comes out of the printer.
(See the illustrations on
the right. Select the "REG" mode with the AC cord connected. 2. Insert the end of the printer.
5. Replace the printer cover. Insert the end of .... (Press the key to feed paper more if required.)
7.
Installing a paper roll (UP-820F)
Installing the receipt paper roll
1.
UP-810F | UP-820F Operation Manual - Page 277
... original position. Remove the printer cover. 3. Reset the paper roll(s) correctly by following the step in printer of the UP-820F.
- 275 - The above illsutration shows the built-in
"Installing a paper roll".
10.
Clean the print head as follows:
1. Pull up the print head release lever to the right, pull up " position...
UP-810F | UP-820F Operation Manual - Page 279
...properly to the "REG" mode?
Is the print head release lever in the "Check" column. Remote customer display model UP-P20DPB 2. RAM memory board model...-55CC2 or ER-75CC3 4. Is the take-up . (UP-820F) Printing is unusual. Do not try to the electrical outlet? ...ER-03DW(B7) or ER-04DW 3. Before Calling for your POS terminal: For further information, consult your authorized SHARP dealer. ...
UP-810F | UP-820F Operation Manual - Page 280
...* Including the touch panel.
30.0 lbs (13.6 kg)
30.9 lbs (14.0 kg)
120 V AC ± 10%, 60 Hz
Stand-by: 21W Operating: 49 W (max.)
Stand-by: 21 W Operating: 52 W (max.)
32...to 104˚F (0 to change without notice for improvement.
- 278 - diam. Quality Cash drawer Accessories
UP-810F
UP-820F
14.1 (W)* X17.6 (D) X14.7 (H) in battery
Keyboard Display
Customer display Printer Type
Printing...
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