Samsung SM-T2105 Support Question
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Question posted by CareBear0409 on December 12th, 2015
How To Fix Samsung Galaxy Tab 3 Kids Keeps Re Running Kids Mode Tutorial When No
Every time I try to put it in sleep mode by pushing the power button, the screen goes black like it should then turns back on and runs the kids mode features like a commercial.. just started like 3 days ago. When it is does this if you touch screen it will go back to normal screen but if you don't do anything it act's like it is going to sleep mode.. screen goes black then starts running the kids mode thing again... Please
Current Answers
Answer #2: Posted by TechSupport101 on December 12th, 2015 11:38 AM
Hi. If you say it is playing commercials, then it may be an AdWare (look up any newly installed app) doing this on purpose. What you should are the foregoing:
- Disable the Kids Mode and reboot the tablet and then retry placing the tablet's display on sleep mode and observe
- If necessary, proceed to access recovery mode and 'Wipe the cache partition' - reboot the tablet when done and retry
- Clearing data from Samsung Apps may also help
- Let us know if further help is needed - the ultimate being a hard reset
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