Samsung SCX-4623F Support Question
Samsung SCX-4623F Support Question
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Question posted by mcmichanco on June 26th, 2023
What Is Error Code 04-002 And How Do I Fix It?
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Current Answers
Answer #1: Posted by SonuKumar on June 26th, 2023 10:14 AM
SonuKumar
Member since:
May 9th, 2021 Points: 16,621,300
Member since:
May 9th, 2021 Points: 16,621,300
Error code 04-002 on the Samsung SCX-4623F printer typically indicates a problem related to the scanner unit. Here are some steps you can try to resolve this error:
- Power cycle the printer: Turn off the printer and unplug it from the power source. Wait for a few minutes, then plug it back in and turn it on again. Sometimes, a simple power cycle can resolve temporary issues.
- Check for paper jams: Open the printer's scanning unit and check for any paper jams or obstructions. Carefully remove any stuck paper or debris that may be causing the error.
- Reset the printer: Look for a reset button or a reset procedure in the printer's user manual. Follow the instructions provided to perform a reset. This can help clear any internal errors or glitches causing the 04-002 error.
- Update firmware and drivers: Visit the Samsung support website and check if there are any firmware or driver updates available for your SCX-4623F printer. Updating the printer's firmware and drivers can resolve compatibility issues and improve its performance.
- Perform a scanner calibration: Some Samsung printers have a scanner calibration option in their settings menu. Try performing a scanner calibration to ensure the scanner unit is properly aligned and functioning correctly.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
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... View
3903-000042 SEE / STS / XSA / XSG XSS / XEV / XEG
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