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Samsung SCX 4500 Support Question

Samsung SCX 4500 Support Question

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Question posted by johnbrooks50724 on February 2nd, 2016

I Am Getting The Message Document Jam (not Paper Jam) In My Scx 4521f.

How do I fix this problem. It will not print from either the bed or the document feeder.

Current Answers

Answer #1: Posted by Odin on February 2nd, 2016 12:14 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
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Even though its called a "message document" jam, this will likely best be treated as a paper jam. See http://www.computerhope.com/issues/ch000980.htm.


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Related Samsung SCX 4500 Manual Pages

User Manual (ENGLISH) - Page 6

...the machine ...9.3 In the exit area ...9.5 Understanding display messages ...9.7 Solving other problems ...9.8 Paper feeding problems ...9.8 Printing problems ...9.8 Printing quality problems ...9.10 Copying problems ...9.12 Scanning problems ...9.13 Common Windows problems ...9.13 Common Linux problems ...9.14 Common Macintosh problems ...9.15 10. Ordering supplies and accessories Supplies ...10...
User Manual (ENGLISH) - Page 7

...Driver Help Provides you with original. • Paper is mainly based on the machine. This user's guide also contains Software section to print documents with step-by-step instructions for using your ... or malfunction. Note You can get help screen, click Help from the following table offers the conventions of the machine as well as a print-out or onscreen. Samsung website If...
User Manual (ENGLISH) - Page 12

.... Save time and money • To save paper, you for purchasing this Samsung multifunctional product. You can then be careful of JPEG, TIFF and PDF formats. • Use one button to form a poster. The text and pictures of each page of your document are magnified and printed across the sheet of up to 600...
User Manual (ENGLISH) - Page 15

...message and replace the toner cartridge. • paper jam LED Lights blink when there is a paper jam in the tray is invalid. You have to use up/down arrows to solve the problem. • paper LED Blinks when the paper in the machine. Check the display message... the estimated cartridge life of printouts. Number can print a machine report by using up to release the jammed paper.
User Manual (ENGLISH) - Page 22

... high quality copier grade paper specifically recommended for use in laser machines. • Avoid using the following media types: - When you choose should be between 15 °C and 30 °C. Note • Some print media may cause the following problems: • Poor print quality • Increased paper jams • Premature wear on the paper. Such repairs are ready...
User Manual (ENGLISH) - Page 23

... cause a jam or be used with your machine. •Use the print media type mentioned below only. See 4.6 page. If media weight is not recommended to 32 lb bond) for a Laser Printers produced by one by HP, Xerox and 3M. c. See 4.6 page. • When you use the recycled paper, select Recycled Paper in the paper type...
User Manual (ENGLISH) - Page 24

... to the printer's fusing temperature for a Color Laser Printers produced by fingerprints, handle them , resulting in a moisture-proof wrapping to prevent changes during printing, which can peel off preprinted paper, reducing print quality. 4.4 It is no exposed backing between the labels, causing serious jams. - Caution Recommended media: Transparency for 0.1 second. During...
User Manual (ENGLISH) - Page 26

...Select Printers and Faxes. 3 Right-click on the printer driver icon and select Printing Preferences. 4 Click the Paper tab, and change remain in the Printers folder. Note The following procedure is for Windows... XP. the guide may cause paper jams. Setting the paper size and type The settings you do not adjust the paper width guides, it lightly touches the side of the ...
User Manual (ENGLISH) - Page 27

...> Programs or All Programs > Samsung SCX-4500 Series > Smart Panel. 3 Click Printer Setting. 4 Click Copy > Paper Size. Note When you make a .... • If you will get the darker and clearer print-out, but the toner consumption will be getting high. Select the appropriate value...Copying This chapter gives you want to copy a book-like documentation such as a copy machine. However, if you want ...
User Manual (ENGLISH) - Page 33

... to light. For detailed information about error message, see page 9.7. Use the handle on the...the top cover lever, completely open for any other material. Note If toner gets on a paper. Hot water sets toner into fabric. 4 Slide the toner cartridge back ... in cold water. Note In some cases, white streaks or light printing will cause damage to remove the cartridge from the machine. 3 Holding...
User Manual (ENGLISH) - Page 37

...if you encounter a problem. When a paper jam occurs, follow the next steps to locate and clear the paper jam. 9 Troubleshooting This chapter gives helpful information on what to clear the jam. This chapter includes: • Tips for avoiding paper jams • Clearing paper jams • Understanding display messages • Solving other problems Tips for avoiding paper jams By selecting...
User Manual (ENGLISH) - Page 38

... is hot and could cause burns! Take care when removing paper from the machine. 9.2 The fuser's operating temperature is securely latched. 9 Carefully take the jammed paper out of the machine. 4 Align the tray with the slot...5 Press the top cover lever, completely open the top cover. 7 If the paper jam LED blinks, go to next step. 8 Open the rear cover. 6 Hold the top cover and close it...
User Manual (ENGLISH) - Page 39

...printing. It is very hot. Note If the rear cover is not completely closed , the paper jam may occur. 9.3 10 Hold both edges of the machine. Press the rear cover firmly until it clicks. Rear and inside the machine If paper is not completely closed , the paper jam... until it clicks. 2 Carefully take the jammed paper out of the rear cover, and align it as shown in the following ...
User Manual (ENGLISH) - Page 40

...dry cloth and wash it slowly and carefully, until the cover is very heavy. Note If toner gets on your hands or any reason. It is very hot. Close the top cover should the ...latched. Take care when removing paper from the machine. 9.4 This will not operate. Hot water sets toner into fabric. 9 Carefully take the jammed paper out of the machine. 6 If the paper jam LED blinks, go to the...
User Manual (ENGLISH) - Page 43

... completely closed. Load paper in the tray. (Page 4.5) Clear the jam. (Page 9.1) Clear the jam. (Page 9.3) Clear the jam. (Page 9.5) Take out the corresponding toner cartridge and thoroughly shake it back in. machine. Understanding display messages Messages appear on the Smart Panel program window or on the control panel display to correct the problem, if necessary. Note...
User Manual (ENGLISH) - Page 44

... of the print settings are using a different printer cable. Repair the printer software. Check the display message on page 4.3.) • Remove paper from the tray and reload it . If the problem persists, please call for the following chart lists some paper to another computer that is too thick. Paper sticks together. Clear the paper jam. (See "Clearing paper jams" on...
User Manual (ENGLISH) - Page 48

...8226; Check for extended periods of the machine. Frequent copy paper jams occur. • Fan the stack of 1,000 m ... you still have the same problems, contact a service representative. • Check the paper type and quality. (See "Specifications on print media" on page 4.3.) &#..., newsletters, books, or other documents that the copy paper is curled or paper does not feed into the machine...
User Manual (ENGLISH) - Page 56

... 4.5 clearing jam 9.1 paper feeding problems 9.8 setting the paper size of the tray 4.6 Power switch 1.3 print media guidelines 4.2 media sizes 4.3 selecting print media 4.2 specification 4.3 Printer software CD 2.1 printing 7.1 problem solving 9.8 printing report 8.1 problem, solve Linux 9.14 problems copying 9.12 display message 9.7 Macintosh 9.15 paper feeder 9.8 printing 9.8 printing quality...
User Manual (ENGLISH) - Page 84

...port in this feature, you do not need to sort the print-out by the Printers configuration, you can set the default device options. •Jobs: shows the list of the window: ...the properties window provided by stacks. 4 Change the printer and print job properties. 27 Using Your Printer in Linux Printing a Document Printing from the Printer list and click Properties. The following five tabs ...
User Manual (ENGLISH) - Page 85

...device options and start the image acquisition simultaneously. 4 Click Properties. 5 Load the document to be scanned face up into the ADF (Automatic Document Feeder) or face down on the first scanner, you want to print...change the paper size, the paper type, and the orientation of the documents, enables the duplex feature, adds start and end banners, and changes the number of your print job. ...

Samsung Knowledge Base Results

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  • SGH-I607 - Configure ActiveSync To Sync Attachments SAMSUNG
    ... To Sync Attachments 1. How Do I Reset 277. Tell us what you satisfied with this content? Open Activesync 2. What could we have done to Clear Jam in Paper Tray SCX-4725FN Content Feedback Q1. submit Please select answers for "Include file attachments" 5. Go to Tools and select Options 3. Highlight E-mail and click Settings 4. SGH...
  • How to Clear Jam in Paper Tray SCX-4725FN SAMSUNG
    ... why so we can improve the content. SCX-4725FN 277. How to Clear Jam in Paper Exit Area SCX-6345N/XAA Content Feedback Q1. Open and close the front cover to resume printing 19151. Configure ActiveSync To Sync Attachments 533. submit Please select answers for all of questions ok Product : Printers & Multifunction > Black and White...
  • General Support
    ... 7: Notepad 8: USB Mass Storage 3: Bluetooth Menu 4: Sounds Settings 1: Easy Set-Up 2: Call Sounds 1: Call Ringtone 2: Call Vibrate 3: Call Alert 3: Alert Sounds 1: Tone 2: Vibrate 3: Reminder 2: Multimedia Message 1: Get New Ringtones 3: Voicemail 4: Emergency Tone 5: Missed Call 6: Device Connect 7: PTT Alert (only when PTT is available by clicking on it. Tones 1: V CAST Music | Rhapsody...

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