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Samsung RF28JBEDBSR Support Question

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Question posted by Deanna471 on April 29th, 2017

Freezer Not Staying Frozen

Hello,My freezer us not staying at the desired temp and things are defrosting. The ref part works with no problem. What is going on?Please help me out so I don't continue to lose food. Thanks, Deanna

Current Answers

Answer #1: Posted by waelsaidani1 on April 30th, 2017 3:28 AM
This answer was accepted by the poster of the original question.
waelsaidani1

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May 12th, 2013

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If your refrigerator and freezer are not cold enough, try the following:

1. Make sure the appliance is plugged in properly.

If it is not, remove the plug from the socket and then re-insert it. If the plug is properly inserted, remove the plug and try plugging another item into the same socket. If the newly plugged in item does not work, try resetting the circuit breaker for that outlet.

2. Lower the temperature

Lower the temperature control settings in your refrigerator and freezer. Let the refrigerator run for several hours and then re-check the temperature.

3. Avoid Sunlight or Heat

If your refrigerator is in direct sunlight or located near a heat source, move the refrigerator if you can. If you cannot move it, lower the temperature controls in your refrigerator and freezer.

4. Secure enough space from the wall.

Move the refrigerator so that its back is farther from the wall. The minimum clearance required between the back of the refrigerator and the wall is one inch. read more here http://www.samsung.com/pk/support/skp/faq/240142

Related Samsung RF28JBEDBSR Manual Pages

User Manual - Page 4

... the appliance. Keep the ventilation space in an electric shock, fire, explosion, problems with water on the door. The drawer may result in a risk of the...or other such products) in the freezer with food. - Any sharp edges may result in the area. • Do not let children hang on the refrigerator. - If spilled, there is ...not let children go inside walls of "pinch point" areas.
User Manual - Page 5

... shock, fire, problems with water on the door. A spark may result in the freezer. - CAUTION •...accelerate the defrosting process, other than those recommended by the manufacturer. • Do not damage the refrigerant circuit. ...frozen foods that require strict temperature controls must not be supervised to humans, it may occur. • Do not let children go inside the refrigerator...
User Manual - Page 6

...moisture from the wall socket. - Wrap food up properly or place it back in ...refrigerator from the power supply, you won 't be away for a long period of fire or electric shock. • Before cleaning or performing maintenance, unplug the appliance from the inside of frozen...home for more ) the refrigerator including ice bucket, unplug it into the freezer. Any changes or modifications ...
User Manual - Page 7

... children or animals cannot become too warm in the frozen food compartment) when sited for an extended period of your refrigerator temperatures. ADDITIONAL TIPS FOR PROPER USAGE • In...the child may get hurt or suffocate to death. • Cyclopentane is going to manually defrost your old refrigerator or freezer: - Most power failures that none of the pipes on preservation due to...
User Manual - Page 8

... help reduce power consumption and keep the door of heat (a radiator, for example). - You can then use the low temperatures of the frozen products to direct sunlight and never put it is recommended to block any vents and grilles is open for energy efficiency. - It is not exposed to cool food in the freezer...
User Manual - Page 10

...REFRIGERATOR DOORS For some installations, you need to. If you do not need to remove the refrigerator doors or drawers, go... sure the front adjusting legs are working. continue below. CAUTION When moving a refrigerator, you need to pull and push...freezer drawer so you can move the refrigerator to side. Moisture from side to its final location. WARNING Disconnect power to the refrigerator...
User Manual - Page 13

...or right when disassembling or re-assembling it is not connected, the Flex Room does not work. DA68-02952B-04.indb 13 English - 13 2016. 3. 30. �� 1:32... assemble parts in reverse order. Remove 1 hex head bolt from each side with a socket wrench (10 mm). DISASSEMBLING THE FREEZER DOOR 1. Lift up . ( 1 ) 3. Take out the lower basket ( 2 ) by lifting it up. 5. ...
User Manual - Page 14

... get the doors perfectly even, which may result in the right position when removing / installing the freezer door. If the refrigerator is level both side to side and back to adjust the level 1. CAUTION Putting too much food into the notch on the left side of tipping. 5. If the right side is level...
User Manual - Page 17

... - 17 2016. 3. 30. �� 1:32 Make sure your refrigerator should be fully operational. 1. You can store food and drinks in about 10 seconds. If you get slightly chilled and the ... Energy Saver button in , it will run smoothly. Flush 1 gallon of the appliance. The freezer will get a snug, leak-free connection. Turn the water on both sides of the fridge door...
User Manual - Page 18

...refrigerator door is left open). When you turn it off -- To turn red to let you know it and return the freezer to freeze a large amount of lime in the same fashion. You can be helpful... Door Alarm Icon will have large amounts of food, activate the Power Freeze function at least 24... on the doors, turn it off . Operating your desired temperature. -- To turn it back on the panel ...
User Manual - Page 19

...desired temperature. -- You can not be helpful if you need to change the filter, usually after the refrigerator has dispensed about 300 gallons of lime in continuous mode so that it stays on continuously...decrease the time needed to indicate you want the Dispenser lamp to come on , the refrigerator does not dispense ice or water, even if the Dispenser Lever is not dispensing or ...
User Manual - Page 20

...from your SAMSUNG Refrigerator. We recommend you don't want to work normally, but not...refrigerator and freezer do not get a new filter, the red light comes on again. To give you press a button, open , or when no doors are open a door, or push a Dispenser Lever, the Panel Display will stay on ( 1 ) the shop floor. In Cooling Off mode, the refrigerator's fan motor and lights work...
User Manual - Page 22

...Freezer button repeatedly until the desired temperature is shown in conjunction with each press. DA68-02952B-04.indb 22 English - 22 2016. 3. 30. �� 1:33 If a reverse osmosis water filtration system is connected to your refrigerator... going to the water inlet valve of the refrigerator ...filter. Recommend Temp (Freezer) : 0 °F (or -18 °C ) The Freezer temperature can be...
User Manual - Page 23

..." the Refrigerator. Centigrade ...food is in the temperature display. If the blinking continues, you press the lever, the dispenser may blink. operating Recommend Temp (Fridge) : 37 °F (or 3 °C ) The fridge temperature can be reflected in . -- Make sure the glass is placed inside. -- Try unplugging the appliance, wait for the Fridge works just like the Freezer...desired...
User Manual - Page 26

Moisture may appear at times on the inside of your refrigerator. If you close the door. Refrigerator FF Ice-Maker Foldable-Shelf Fixed-Shelf Vertical Hinged Section Vegetable & Fruit Drawers Flex Zone Light Water Filter Guard Freezer Light Fixed-Shelf Quick-Space Glass Shelf Door Bins Moving tray Bins Convertible Room Auto Pull Out...
User Manual - Page 31

...) Tilt up . Pull the drawer out to go inside , children may break. To re-install - Freezer Drawer To remove the freezer drawer - Open the cap cover rail with a... ( 1 ) WARNING If trapped inside the freezer drawer. When the refrigerator door is horizontal and slide the Drawer ( 3 ) in. ( 3 ) ( 4 ) operating 3. REMOVING THE FREEZER ACCESSORIES 1. The door may be injured or suffocate...
User Manual - Page 33

... STORAGE TIPS Foods DAIRY PRODUCTS Butter Refrigerator Freezer 2-3 Weeks 6-9 Months Milk 1-2 Weeks Not recommended Cream Cheese, cheese food, and cheese spread 2-4 Weeks Hard Cheese (unopened) 3-4 Months Hard Cheese (opened) 2 Months Cottage Cheese 10-15 Days Cream 7-10 Days Sour Cream 2 Weeks Cream Dips (opened) 1 Week Yogurt Frozen Yogurt 10-14 Days na EGGS Not recommended...
User Manual - Page 34

... °C ) Check date code for freezer. Foundations of refrigerator. Be cool-chill out! USDA. 1997. Department of refrigerator in original packaging. Package in vapor-proof and moisture-proof container. and G.C. Hillers, V.N. 1993. Refrigerate promptly. National Restaurant Association Education Foundation¼s International Food Safety Council, Washington, D.C. To freeze, package...
User Manual - Page 35

... Troubleshooting PROBLEM The refrigerator does not work . ... the wall. • Is there too much food. • Check if the set the freezer or fridge to cool sufficiently. Set the refrigerator warmer. • Did you leave the door ...them in a location that the food is frozen. Install it may not work at a suitable temperature, do not fill the refrigerator with a high moisture content in...
User Manual - Page 36

...PROBLEM Frost forms on the walls of the door? • Open and close system does not work . • Is there an imbalance between the stored foods for efficient air circulation. • Is the freezer... humidity is too high while the refrigerator is operating. • If condensation... tank frozen because the fridge temperature is blocked, humidity from outside may not work with the freezer door...

Samsung Knowledge Base Results

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  • General Support
    ... I Record Video With My SGH-E315? How Do I Configure The Backlight On My SGH-E315 To Stay On longer? To Or Delete A Contact From A Caller Group On My SGH-E315? The Screen Contrast... / Shutdown Tones My SGH-E315 Beeps Approximately Once Per Minute, How Can I Get External Display Light To Stay On Longer? Is There A Way To Turn Off The Audible Low Battery Warning I Check The Firmware / ...
  • How To Place The Refrigerator In Demo/Exhibition Mode SAMSUNG
    Bottom Freezer STEP 2. How To Place The Refrigerator In Or Out Of Demo/Exhibition Mode To place the refrigerator in or out of Demo/Exhibition Mode, Press and hold the 2 top left hand side buttons for 8 seconds. SCH-u750 - Product : Refrigerators > How To Transfer MP3s via Sync Music You will hear a chime when the mode changes. 15656.
  • How to Change the Water Filter and Reset the Filter Indicator SAMSUNG
    Insert the new water filter into the housing with the LOCK symbol facing the freezer wall (left side) of the refrigerator. 2. Rotate the filter to the right (clockwise) 90 degrees until the LOCK symbol on the filter and the housing line up. : If the two lock symbols do not line up, the water will not go through the filter. Install the New Water Filter 1. STEP 3.

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