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Samsung PPM42M6H Support Question

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Question posted by jefftech2z on May 31st, 2019

The Monitor Resets All The Settings That Were Programmed In Every Time The Set I

For some reason, my Samsung PPM42M6HB resets all my settings when I turn it off then back on again. It does this time and time again and I can't seem to save any of the settings after turning it off. I love the monitor so please can you help me. Also when pressing "info" it says it's in "shop mode". What is that and does that have anything to do with it's memory not being used when shut "off". Thank you, Jeff.

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Answer #1: Posted by hzplj9 on May 31st, 2019 9:20 AM

This answer was accepted by the poster of the original question.

hzplj9

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One thing you may consider is if you unplug the display rather than leave it connected to the supply. If you follow the settings instructions from the manual downloadable from this link

https://www.manualslib.com/manual/145360/Samsung-Ppm42m6h.html

It explains in great detail how to set up the monitor. Once you have set the configuration you only turn the monitor off via the remote control. It then goes into standby and low power mode which should keep the settings. If that does not solve the issue then there could be a problem with the ram memory being faulty and that would require an engineer.

Hope that helps.

Related Samsung PPM42M6H Manual Pages

User Manual (ENGLISH) - Page 5

... Burn 30 ■ Setting the Screen Burn Protection Timer 31 ■ Setting the Multiple Screen 32 ■ Displaying the Setting Information 33 ■ Setting and Displaying the Current Time 33 ■ Switching the... 41 ■ Connecting to the DVI Input 41 ■ Connecting to the PC Input 42 ■ Setting up Your PC Software (Windows only 43 ■ Input Mode (PC/DVI 44 ■...

User Manual (ENGLISH) - Page 16

... 75 55 R 50 : Cool1 Move Enter Return Mode Mode Contrast Brightness Sharpness Color Tint G 50 Colour Tone Reset : DDynynaammicic Standard 100 50 Movie 75 Custom 55 R 50 : Cool1 Move Enter Return You can also set these options simply by pressing the ... Movie - Result: The Picture menu is displayed. 5 Press the ENTER ( ) button...

User Manual (ENGLISH) - Page 17

... Colour Tone (Cool2, Cool1, Normal, Warm1, or Warm2). 14 Press the EXIT button to the factory defaults. ➢ The reset function is set for each mode (Dynamic, Standard, Movie, or Custom). ➢ The reset function is displayed. 2 Press the ... or † button to select Colour Tone. Custom 6 Select the required option by pressing...

User Manual (ENGLISH) - Page 18

... The horizontal bar is displayed. 2 Press the ... Time Language PC Setup : English Move Enter Return PC Image Lock Position Auto Adjustment Image Reset Zoom 1 Press the MENU ( ) button. Result: ...or † button to exit. Press the œ or √ button until you reach the optimal setting. ➢ Press the ... or † button to select other option(s). 7 Press the ENTER (...

User Manual (ENGLISH) - Page 19

... † button to select Auto Adjustment. or † button to select other option(s). 7 Press the ENTER ( ) button. 8 Press the MENU ( ) button. Image Reset is displayed. The settings are automatically reset. Press the ENTER ( ) button. Result: The screen quality and position are all finished, and the PDP Display will be adjusted. Image Lock Coarse...

User Manual (ENGLISH) - Page 20

Time Language PC Setup : English Move Enter Return PC Image Lock Position Auto Adjustment Image Reset Zoom Move Enter Return Zoom Position Reset Move Zoom :0 0 1 2 3 4 5 6 Enter Return Zoom Position Reset Zoom : 1 Move Enter Return Zoom Position Reset..., select Reset by pressing the ... Press the ENTER ( ) button. Result: The previously adjusted settings will not be reset to the...

User Manual (ENGLISH) - Page 27

... the ▲ or ▼ button to your PDP Display through the PIN (Personal Identification Number), which resets the pin to enter your current 4-digit pin number. ➢ The default pin number for a new PDP Display set is displayed. 2 Press the ▲ or ▼ button to select Safety Lock. Result: The main menu...

User Manual (ENGLISH) - Page 28

... to the following Web site for information about MDC programs and protocol documents: http://www.samsung.com/support/productsupport/downloa d/index.aspx English - 28 Setting the MDC (Multiple Display Control) Function Screen Burn ... buttons. At this time, PDP2 doesn't operate with the remote control and displays the standby mode of PDP1 while the PDP Display is set in the ID Input...

User Manual (ENGLISH) - Page 29

... technology enables you reach the optimal setting. Result: The Screen Burn Protection menu is displayed with screen burn prevention technology. PPM42M6H 2 4 4 min. Press the... PPM42M6S Horizontal Dot 2 Vertical Line 4 Time 4 min. Press the ENTER ( ) button. ➢ Pixel Shift: Using this function, you to program the time between movement of screen burn, this unit ...

User Manual (ENGLISH) - Page 31

... or † button. Result: The following options are available. ◆ Mode ◆ Period ◆ Time : All White, Signal Pattern, Inverse, Bar, Bar & Inverse : Hour(1~24) : Minute(1~30) ...select Timer. or † button to select Function. Setting the Screen Burn Protection Timer You can set the timer for the set period of time and then automatically finish. 1 Press the MENU ( )...

User Manual (ENGLISH) - Page 33

... Setup menu is displayed. 2 Press the ... AV Picture Sound SRS TSXT -- : -- : Dynamic : Custom : Off Setting and Displaying the Current Time You can set being turned off timers. 1 Press the MENU ( ) button. or † button to select Setup. Result: The Clock Set is displayed by pressing the numeric buttons on the remote control. 7 Press the ENTER...

User Manual (ENGLISH) - Page 34

... ... Continued... or † button to select Activation. 8 To activate On Timer with the setting entered, select Yes by pressing the ... Press the ENTER ( ) button. Result: The Time menu is to set the PDP Display's clock (refer to "Setting and Displaying the Current Time" on the remote control. 7 Press the œ or √ button to select...

User Manual (ENGLISH) - Page 35

... after the PDP Display was turned on by pressing the œ or √ button. Result: The Off Timer menu is on the remote control. 12 Press the œ or √ button to select Activation. 13 To activate Off Timer with the setting entered, select Yes by pressing the ... Time Language PC Setup : English...

User Manual (ENGLISH) - Page 43

...basic set-up information will apply in almost all cases. (If not, contact your computer manufacturer or Samsung Dealer.)...Monitor tab, then set the Display Mode with reference to the Display Modes Table. English - 43 A new settings dialog box will be displayed. 4 Click on Settings tab, then set...change the Colours settings. 3 Click on OK button to the PC Input" on page 42) ➢ ...

User Manual (ENGLISH) - Page 5

User Manual (ENGLISH) - Page 18

.... 2 Press the ... Press the œ or √ button until you reach the optimal setting. ➢ Press the ... Press the ENTER ( ) button. 5 Select the required option (Red...8224; button. 6 Press the ENTER ( ) button. Time Language PC Setup : English Move Enter Return PC Image Lock Position Auto Adjustment Image Reset Zoom 1 Press the MENU ( ) button. Adjusting the ...

User Manual (ENGLISH) - Page 20

...PC. Result: The previously adjusted settings will not be reset to the factory defaults. 12 Press...Reset by pressing the ... Time Language PC Setup : English Move Enter Return PC Image Lock Position Auto Adjustment Image Reset Zoom Move Enter Return Zoom Position Reset Move Zoom :0 0 1 2 3 4 5 6 Enter Return Zoom Position Reset Zoom : 1 Move Enter Return Zoom Position Reset...

User Manual (ENGLISH) - Page 28

...button to the following Web site for information about MDC programs and protocol documents: http://www.samsung.com/support/productsupport/downloa d/index.aspx English - 28 ...program guide. ➢ You can operate the remote control. At this time, PDP2 doesn't operate with the ID Setup selected. 6 Press the ENTER ( ) button again. Result: The main menu is switched to select Function. Setting...

User Manual (ENGLISH) - Page 29

... to exit. Press the ENTER ( ) button. PPM42M6H 2 4 4 min. Move Enter Return English - 29 Result: The Screen Burn Protection menu is displayed. 2 Press the ... or † button for pixel shift; or † button until you to program the time between movement of screen burn, this function, you to set picture movement up/down (Vertical Line...

User Manual (ENGLISH) - Page 43

... Colours settings. 3 Click on Settings tab, then set -up information will apply in almost all cases. (If not, contact your computer manufacturer or Samsung Dealer...42) ➢ ◆ The actual screens on your PC may look different depending on the Monitor tab, then set it to close the window, then Click on Properties. Setting up Your PC Software (Windows only) The Windows display-settings...

Samsung Knowledge Base Results

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General Support
... used by retailers who want to demonstrate functions to customers, and then want the TV to return to the Dynamic mode every thirty minutes or everytime the TV is displayed in Shop Mode or Store Demo Mode: Press the INFO button on the side panel of "Shop". It is set to this means. Removing Your TV from Shop Mode...
How to Exit Out Of Shop Mode SAMSUNG
... to highlight next several screens deal with Auto programming, Time zone, etc. You can bypass these steps: Press the Power button on your remote until Air or Cable is highlighted. Source button on your monitor may be set to start the process. the Language screen, press the button. The screen displays several...
General Support
... no longer in Shop Mode or Store Demo Mode. Shop Mode is activated in the same manner: Pressing and holding the Menu button on the front panel. It is usually used by retailers who want to demonstrate functions to customers, and then want the TV to return to certain default settings without the bother of manually resetting the TV. There...