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Samsung LN32B530 Support Question

Samsung LN32B530 Support Question

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Question posted by alp1906 on September 17th, 2010

No Picture But Sound.

Picture went out while watching tv, but sound stayed on.  Tried unplugging and plugging back in.  Tried pushing menu button and other buttons but no picture but sound. Need assistance with this one.  Call Samsung customer service, but they could not help and then told me that the warranty on my tv had expired.  You got to be kidding me.  Any assistance is welcomed.

Requests for more information

Request from jbb01 on September 20th, 2010 7:39 PM
I'll give you $100 for it for parts.  Sorry, these things are built to be replaced, not fixed.

Current Answers

Answer #1: Posted by mharshberger341 on September 22nd, 2010 6:03 AM
This answer was accepted by the poster of the original question.
mharshberger341

Member since:
September 4th, 2010

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There are several things that may be causing this.  With the limited information I have, I would first recommend changing the video transport protocol that you are currently using.  Ex.  if you are using standard composite video (yellow wire), try component (R-G-B) video or HDMI.  Or even try the simple coaxial cable.  If the picture returns, then you know that the cable/port that you were using originally may be defective.  The 'input' setting in the television's video setup menu may also need to be changed.  Make sure it is selected appropriately.  Also ensure that your television's resolution settings are set to the specifications of the device that you are using to broadcast the signal (cable box, satellite receiver, blu-ray or DVD player, etc.)  Lastly, I would try using a different type of video.  For example, if you are having problems with your cable box, try playing a DVD (or vice versa).  Hope this helps.


SilveR haRshY

Related Samsung LN32B530 Manual Pages

Quick Guide (ENGLISH) - Page 3

...Press to select the sound mode. c SRS ! the TV screen. a EXIT 8 a 9 COLOR BUTTONS Use these buttons in the DMA Controls...TV Selects the TV mode directly. 2 NUMERIC BUTTONS $ PRE.CH 1 # Press to change menu values. b P.SIZE 9 b 0 S.MODE Picture size selection. 0 c Press to select the picture mode. Press to select additional previous channel you were watching...
Quick Guide (ENGLISH) - Page 4

... then fasten two screws at position 2. Installing the Stand (LN32B530) Back 2 Front 1 1 Place the Guide Stand and Cover Neck onto the stand and fasten it using the three screws. 2 2 1 1 2 Attach your LCD TV to the stand. ➣ Two or more people should carry the TV. ➣ Make sure to distinguish between the front and...
Quick Guide (ENGLISH) - Page 5

...receiver (Set-Top Box). Connections (LN32B530, LN37B530, LN40B530, LN46B530) Connecting a DVD / Blu-ray player / Cable Box / Satellite receiver (Set-Top Box) via DVI TV Rear Panel DVD / Blu-ray player / ... Box / Satellite receiver (Set-Top Box) has a different back panel configuration. ➣ The TV may not output sound and pictures may be displayed with abnormal color when DVD / Blu-ray player...
Quick Guide (ENGLISH) - Page 7

...) and is displaying a DTV(air) signal, the TV will be heard from the TV's Optical jack. When the TV is connected to the TV via HDMI, only 2 channel sound will send out 5.1 channel sound to an Amplifier or Home Theater, not the TV. Connecting an Amplifier / DVD Home Theater TV Rear Panel Amplifier/DVD Home Theater Connect Audio Cables...
Quick Guide (ENGLISH) - Page 10

... feature installed. ➣ Each DVD / Blu-ray player / Cable Box / Satellite receiver (Set-Top Box) has a different back panel configuration. ➣ The TV may not output sound and pictures may cause annoying flicker or no sound, connect the HDMI cable to the HDMI IN 1 jack and the audio cables to the DVI IN (HDMI1) [R-AUDIO...
Quick Guide (ENGLISH) - Page 15

.... Checking to see if Channels were Stored in Memory (Automatic Method) 1 Press the MENU button to remove scrambled channels. If you have Digital cable TV, select the cable system signal source for both Analog and Digital. The menu's left side has the following icons: Picture, Sound, Channel , Setup, Input, Application, Support. 2 Press the ▲ or ▼...
Quick Guide (ENGLISH) - Page 16

... to display the channels you watch frequently as favorites. 1 Press the MENU button. Press the ENTERE button, to select "Picture". 2 Press the ENTERE button to select "Channel List", then press the ENTERE button. Press the ▲ or ▼ button to select "Mode". Press the ENTERE button and the channel is added. 2 Air 4 Air Delete 4-2 ♥ TV #8 Add to Favorite 8 Air...
Quick Guide (ENGLISH) - Page 17

... you should view the TV in 16:9 mode as much as well. Press the ▲ or ▼ button to select "Size", then press the ENTERE button. 3 Press the ▲ or ▼ button to decrease or increase 3 the value of video input. Press the ENTERE button. Picture Adjustment • B acklight: Adjusts the brightness of LCD back light. •...
User Manual (ENGLISH) - Page 2

... Warranty. ● Displaying still images from the Service Center is the responsibility of light emission on the LCD panel for , in normal use of the total television viewing per week. To avoid such image retention, reduce the degree of brightness and contrast of the screen when displaying a still image. ● Watching the LCD TV in the LCD picture.
User Manual (ENGLISH) - Page 3

...; Viewing the menus 21 ■ Plug & Play Feature 22 Channel Control ■ Configuring the Channel Menu 23 ■ Managing Channels 23 Picture Control ■ Configuring the Picture Menu 25 ■ Using Your TV as a Computer (PC) Display 27 ■ Setting up the TV with your PC 28 Sound Control ■ Configuring the Sound Menu 29 Setup ■ Configuring the Setup...
User Manual (ENGLISH) - Page 4

... digital tuner, non-subscription HD broadcasts can be viewed with no Cable Box/Satellite receiver (Set-Top Box) needed. ● HDMI/DVI connection of Features ● Adjustable picture settings that can be stored in the TV's memory. ● Automatic timer to this User Manual are missing, contact your dealer. If any items are...
User Manual (ENGLISH) - Page 8

...; Is there a power outage or is the power cord unplugged? ● Is there a special fluorescent light or neon sign nearby? d CC: Controls the caption decoder. English -  e MTS: Press to select the sound mode. ! a b c d e @ Use these buttons in the figure. 2. N Make sure to select the picture mode. information on ? ● Are the plus and minus...
User Manual (ENGLISH) - Page 10

...need to tune your TV to the cable box's output channel, which is usually channel 3 or 4.) ¦ Connecting a DVD / Blu-ray player / Cable Box / Satellite receiver (Set-Top Box) via HDMI This connection can only be made this connection, set the A/B switch to 'B', you will need...Box) TV Rear Panel 1 ...TV Rear 1. N The TV may not output sound and pictures may cause annoying flicker or no sound...
User Manual (ENGLISH) - Page 17

...TV may not output sound and pictures may be displayed with abnormal color when DVD / Blu-ray player / Cable Box / Satellite receiver (Set-Top Box) supporting HDMI versions older than 1.3 are not 1.3 may cause annoying flicker or no sound...Set-Top Box) TV Rear Panel TV Rear Panel TV Side Panel 1 HDMI Cable ... splitter. 3. After you will need to tune your TV to the cable box's output channel...
User Manual (ENGLISH) - Page 23

...Color Tint (G/R) : Standard : 8 : 95 : 45 : 50 : 50 : G50/R50 Picture 2. Press the MENU button. Press the ▲ or ▼ button to move to exit from the menu. Its left side has the following icons: Picture, Sound, Channel, Setup, Input, Application, Support. 2. Picture Mode Backlight Contrast Brightness Sharpness Color Tint (G/R) : Standard ► : 8 : 95...
User Manual (ENGLISH) - Page 24

... Home Use mode for the best picture in your local area. After confirming the method, press the ENTERE button. 11. Press the MENU button to select the language, then press the ENTERE button. Press the ▲ or ▼ button to select Off, On or Auto, then press the ENTERE button. 9. N The Plug & Play feature is only available in...
User Manual (ENGLISH) - Page 27

... picture which will be significantly reduced if the brightness level of the TV. O Press the P.MODE button on the screen to adjust the screen depth. Advanced Settings Black Tone : Off ► Dynamic Contrast : Medium Gamma : 0 Color Space : Native White balance Flesh Tone : 0 Edge Enhancement : On U Move E Enter R Return English - 25 Channel List Option Menu...
User Manual (ENGLISH) - Page 30

... noise has been reduced, re-adjust the picture so that it does not fit the TV screen. N This function does not work in DVI-HDMI mode. Press the ▲ or ▼ button to display the Tools menu. If the signal from the system equals ...000 70.000 60.000 Pixel Clock Frequency (MHz) 25.175 28.322 30.240 57.284 100.000 32.750 81.750 74.500 130.000 95.750 25.175 31.500 31.500 40.000 50.000 49...
User Manual (ENGLISH) - Page 43

...produce. The product settings default values.' N This TFT LCD panel uses a panel consisting of the stand when attaching it may be ...TV. 2. N Two or more people should carry the TV. 3. Attach your LCD TV to the factory defaults. However, there may lean to the upper left of right sides of the screen. Problem Possible Solution The picture appears distorted in corner of the TV...
User Manual (ENGLISH) - Page 44

... Lock for these kinds of the screws may cause damage to the manual provided with VESA Specifications. Product Family LCD-TV PDP-TV LFD inches 19 ~ 22 23 ~ 29 30 ~ 40 46 ~ 55 57 ~ 70 80 ~ 42... a desk or a heavy stationary object. Fix the Kensington Lock to be different depending on the LCD TV (1) and turn it in the locking direction (2). 2. N For wall mounts that do not comply with...

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