Samsung LN32B360C5D Support Question
Samsung LN32B360C5D Support Question
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Question posted by rfkosarsr on April 5th, 2013
Samsung Ln32b360c5d Remote Problem
The Samsung LN32B360C5D TV stopped responding to the remote controller that came with the unit OR to the DISH satellite remote controller. Replaced batteries in remote controller and satellite remote controlller. Cleaned the lenses used by the controllers and the TV. Checked the controller's laser beam output using a digital camera. Replaced the TV's Function/Keyboard printed circuit board. Still does not repond to remote. Anyone have more repair suggestions?
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Current Answers
Answer #1: Posted by tintinb on April 5th, 2013 4:28 PM
tintinb
Member since:
October 26th, 2012 Points: 7,056,560
Member since:
October 26th, 2012 Points: 7,056,560
This issue seems to be related to the hardware failure of your Samsung LN32B360C5D remote control. You can fix this issue by replacing the remote control with a brand new one. You can find compatible remote controls online. These are the product links for your easy purchase.
- http://www.emtcompany.com/samsung-ln32b360c5d-remote/rc64.html
- http://www.ebay.com/itm/NEW-ORIGINAL-SAMSUNG-REMOTE-CONTROL-LN26B360C5D-LN26B460B2D-LN32B360C5D-OEM-/400270350950
- http://remotes.com/store/samsung/ln32b360c5d.html
If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.
Regards,
Tintin
Related Samsung LN32B360C5D Manual Pages
Open Source Guide (ENGLISH) - Page 1
... of warranty; The precise terms and conditions for questions regarding open sources, contact Samsung via Email (vdswmanager@samsung. You may charge a fee for all modules it , thus forming a work...detail to address new problems or concerns. The "Program", below, refers to any such program or work, and a "work based on a medium customarily used to control compilation and installation ...
Safety Guide (ENGLISH) - Page 5
...television receiver provides display of television closed captioning in accordance with similar configuration. Regulatory Compliance Statements
Your Samsung product compliance class is equal or exceeds the monitor voltage rating. Voluntary Control... may cause harmful interference to Identify and Resolve Radio/TV Interference Problems helpful. However, there is subject to correct the ...
Quick Guide (ENGLISH) - Page 1
...Quick Setup Guide
STOP
Please do not return this unit
If you are having problems operating this product please visit www.samsung.com/register. To register this TV,
Please call;
1-00-SAMSUNG (1-00-6-6)
For web support please visit
www.samsung.com/support
1-800-SAMSUNG (7267864)
Samsung Electronics America, Inc. 105 Challenger Road Ridgefield Park, NJ 07660-0511
Samsung Electronics Canada...
Quick Guide (ENGLISH) - Page 16
... Settings
Your television has several ... (1080i) signals are input. Your TV comes with specific types of screen sizes as possible. Your cable box or satellite receiver may want .
Press the EXIT..."Changing the Picture Standard" instructions number 1.
2 Press the ▲ or ▼ button to control the picture quality. English-16 Press the ▲ or ▼ button to select "Size", ...
Quick Guide (ENGLISH) - Page 18
... settings to the default values' message appears. There is sometimes caused by the external devices, not TV.
Make sure the wall outlet is firmly connected to the PC source.
'Not Supported Mode' message. Remote control malfunctions
Replace the remote control batteries.
Ensure that the signal cable is working .
Check the maximum resolution and connected device's Video frequency...
User Manual (KOREAN) - Page 35
... / Cable STB / Satellite STB / PVR STB / AV Receiver / Game / Camcorder / PC / DVI PC / DVI / TV / IPTV / Blu-ray / HD DVD / DMA
¦ Support
❑ Self Diagnosis
Picture Test
Yes Yes를
TV No No
Support
Self Diagnosis ▶
Software Upgrade HD Connection Guide Contact Samsung
Sound Test
TV Does the problem still exist with...
User Manual (ENGLISH) - Page 2
...) N In Canada : 1-800-SAMSUNG
❑ Precautions When Displaying a Still Image
A still image may cause permanent damage to the TV screen
● Do not display a still image on the screen.
Damages caused by the above described warranty repairs must be limited as the dark sidebars on nonexpanded standard format television video and programming, should...
User Manual (ENGLISH) - Page 3
... of Features 2 ■ Accessories 2 ■ Viewing the Control Panel 3 ■ Viewing the Connection Panel 4 ■ Remote Control 6 ■ Installing Batteries in the Remote Control 6
Connections (LN19B360, LN22B360)
■ Connecting VHF and UHF Antennas 7 ■ Connecting Cable TV 7 ■ Connecting a DVD / Blu-ray player / Cable Box /
Satellite receiver (Set-Top Box) via HDMI...
User Manual (ENGLISH) - Page 5
... the on-screen menu, use the y buttons as you would use the ▼ and ▲ buttons
on the remote control. 5 P (POWER): Press to turn the TV on and lights up in stand-by pressing the side panel buttons.
1 SOURCEE: Toggles between all the available input sources. In the on-screen menu, use the Z buttons...
User Manual (ENGLISH) - Page 9
...to the TV. Connecting to the ANT IN terminal on the bottom of the rear panel. Connect the other end of this TV is connected to view unscrambled cable
channels. Use a screwdriver to a cable TV system,...a roof antenna or 'rabbit ears') that has 300Ω twin flat leads, follow the instructions below. Antennas with 300 Ω Flat Twin Leads' below. If your antenna has one UHF), you must...
User Manual (ENGLISH) - Page 16
... the adaptor into the ANT IN terminal on the back of the TV. N Because this cable to the ANT IN terminal on the bottom of the rear panel. Find the cable that has 300Ω twin flat leads, follow the instructions below. English - 14 ANT IN ANT IN
Separate VHF and UHF Antennas...
User Manual (ENGLISH) - Page 25
...press the FAV.CH button on the remote control.
2
Air
4 Air
4-2 ♥ TV #8
8
Air
13 Air
13-1 ♥ TV #3 Alice's Adventures in Wonderland
Zoom ...Press the ◄ button to select Stop. an Air or a Cable system). The Stop Auto Program? N To reset the ...saved. Channel Control
¦ Configuring the Channel Menu
❑ Antenna → Air / Cable
Before your television can begin ...
User Manual (ENGLISH) - Page 27
... (G/R) the OSD will
reduce the overall running cost.
❑ Advanced Settings
Samsung's new TVs allow you to make changes to Gamma and White Balance from among the
Advanced... Backlight / Contrast / Brightness / Sharpness / Color / Tint (G/R)
Your television has several setting options that allow you to control the picture quality. ● Backlight: Adjusts the brightness of LCD back light...
User Manual (ENGLISH) - Page 29
... to center the picture: Press the ◄ or ► button to the TV via HDMI. When the control panel window appears, click on 'Appearance and Themes' and a display dialog-box will ...If a vertical frequency option exists on your computer manufacturer or Samsung Dealer.)
1.
You can be different, depending upon your particular version of the TV.
N Film Mode is 60 or 60 Hz. However, even...
User Manual (ENGLISH) - Page 31
...television speakers. English - 29 It is changed.
N Depending on the remote control repeatedly to select Mono, Stereo or SAP. ● Mono: Choose for channels that are broadcasting in mono or if you are having difficulty receiving a stereo signal. ● Stereo: Choose for channels that solves the problem...Auto Volume : Off
Speaker Select : TV Speaker
❑ SRS TruSurround HD &#...
User Manual (ENGLISH) - Page 33
...setting you forget the PIN, press the remote-control buttons in TV-14 and TV-MA will eventually turn off, if no...TV set the timer On, the television will automatically be blocked.
MPAA Rating
You can be blocked (TV-G, TV-PG, TV-14 and TV-MA). English - 31 The sub-ratings (D, L, S, V) work together similarly. TV Parental Guidelines
ALL FV V S L D TV-Y TV-Y7 TV-G TV-PG TV-14 TV...
User Manual (ENGLISH) - Page 36
... is set to External Speaker or the sound is set to the TV. So, unlike analog channels, you have a picture problem, perform the picture test. In the Source List, connected inputs will be a problem with the Source list - Check the color pattern on the remote control to improve the reception of your connections. If the...
User Manual (ENGLISH) - Page 38
...768
Image is not stable and may need a firmware upgrade.
No picture or sound. Then, adjust the TV volume accordingly. The image is using a Cable/Satellite box, you are connected to the correct jacks.
The TV operates erratically. Replace the remote control batteries. Set your TV (digital broadcasting receiver, DVD, cable broadcasting receiver, VCR, etc.). English - 36
User Manual (ENGLISH) - Page 39
.... N Two or more people should carry the TV. 3. English - 37 The product settings
default values.' the corner of the TV.
2. N This TFT LCD panel uses a panel consisting of sub pixels (3 133 440) which ... If Screen Fit is caused by the external devices, not TV. Separate the stand from the back of the TV. 2. Problem
Possible Solution
The picture appears distorted in
corner of the screen...
User Manual (ENGLISH) - Page 45
...PANEL DETAIL 5.2"H X 6.6"W
26.4
3.0
22.7 12.8
17.9 19.5
17.0
8.5
FRONT VIEW / SIDE VIEW 7.9 (200 mm)
3.9 (100 mm)
REAR VIEW
NOTE: All drawings are subject to change without prior notice. Not responsible for typographical or printed errors. © 2009 Samsung... Electronics America, Inc
English - 43 Some dimensions are not necessarily to performing installation of your TV.
Samsung Knowledge Base Results
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General Support
...TV, follow these steps: TV. the tint or MCC does not correct your color problem, you change the contrast for that mode only. The contrast settings in the other modes are not affected. You can try adjusting the MCC (My Color Control) function. Use... (color, tint, contrast, etc.). For instructions on your remote to select Tint, and then press the Enter Press the Left... -
General Support
... BPP Basic Printing Profile functions as images, pictures, virtual business cards, or appointment details. Unlike the HSP, which does not allow a single remote control (or other items to search for dialing, four functions are vcard, vmsg, vcal and vnote. AVRCP allows for the following website: (Due to possible URL changes please use a digital camera Remote Display... -
General Support
...Remote Camera: Allows the initiator to remotely use the search on the Bluetooth headset. HFP Hands-Free Profile allows a connection from the phone to control the shutter operation of all the new images from a remote device Advanced Image Printing: Print...URL changes please use a digital camera Remote Display: Allows ...is a Bluetooth technology that functions as enhanced call is enhanced...
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